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Customer Ratings & Reviews

KitchenAid - KCM1204OB 12-Cup Coffee Maker - Onyx black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 40 reviews

  • 10%
93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 40 Reviews
  • Rating: 2 out of 5 stars

    OK, but there are better ones

    Posted
    LarryH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We returned a Cuisinart because it barely heated the water to make coffee (the first and subsequent times). We bought the Kitchenaid, due to its attractive style for us. It made great coffee, but there was no way to program the amount of time on, before it turned off--just a 2 hour setting. We also could not just turn it on to keep the heating plate going. Sometimes it takes us 3-4 hours to finish a pot of coffee. The Kitchenaid would not turn on without making a whole new pot. We also found that even small grains of coffee, slipping under the filter into the drip valve would partially block it. This would happen if the basket overflowed a little (which it did). So we would pull out the carafe and there would be several drips of coffee coming out. We decided to try a different brarnd.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Dadoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Our old coffee pot died so we needed one before the next morning, we did a little shopping and decided on this one, it even matches our blender. My wife just wanted to pick up the cheapest one we could find but I convinced her to spend a little more and so we picked up this one and we are both glad we did. We both like the way you put the filter and coffee in as well as where you pour the water in, it seems just about all the other designs require the whole top to open and we don't like that design, this one is so much better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It’s a good product...

    Posted
    PJRCOMPOSER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    ...though not the best I’ve ever owned. It’s programmable and makes a decent cup of coffee, which are the important things. However, it switches off automatically after two hours (I’d prefer longer) and you can’t switch it on to reheat a jug without adding more water (I’d rather you could) although I fully understand that many people would not share my preferences. These minor considerations aside, it’s a good product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Programming & Nice Design

    Posted
    SusanB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am a fan of KitchenAid products. This is my first KithchenAid coffee maker and I am satisfied with all aspects. Although is appears large, it fits nicely under the cabinet. It has adjustment settings for the perfect strength and amount of coffee you desire. Attractive design - get a lot of compliments!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Coffee Maker, Just not for us

    Posted
    Valt54
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We really liked the style and features of this coffeemaker, however it appears to make larger cups of coffee than what we're looking for. The pot is very heavy and hard to manipulate when full. Probably not a good choice for seniors, like my wife and I.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Cup of Coffee

    Posted
    BigDaddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    For years we have bought coffee makers and have had nothing but problems. We renovated our home and kitchen and went with KitchenAid appliiances. So naturally I wanted a new coffee maker to match. Easy to operate and makes a great pot of coffee

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great coffee maker

    Posted
    Sbrooks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We are so happy with our coffee maker.my husband is a truck driver and I am a nurse.we set it up at night and it self start in the morning.when you have two people rushing off to work.this works out wonderful.i would diffently recommend this product.very pleased

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality coffee!

    Posted
    MamaO4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had been disappointed by other coffee machines that just didn't hold up. It has been such a relief to find this Kitchen Aid coffee maker. Appealing, functional design and easy to use! No complaints over the last 7 months; great buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful!

    Posted
    MamaL2BB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This coffee maker is wonderful! It lets you choose the strength of your coffee and it tastes great! It comes with a washable gold filter! It looks so sleek and everyone just loves the way it sits in my kitchen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MAKES GOOD COFFEE, FAST BREW

    Posted
    carlbarb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've yet to find a paper filter that fits this basket, which makes emptying the filter basket a very messy chore. If not for that my rating on this product would have been a solid ten. This brand continues to deliver quality products.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good coffee maker

    Posted
    Maru
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This coffee maker is pretty good if you need to prepare somewhat of a larger amount of coffee. It has a nice overall design that is not too big and will easily fit on a kitchen counter.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great coffee maker

    Posted
    Drock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love that I can set an alarm to start the pot in the mornings. This coffee pot brews quicker than most pots but doesn’t compare to a bunn. It does look good and matches other small appliances but I prefer the bunn

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Coffee lover

    Posted
    Penny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I used to own a Keurig because it was “convenient” until it would slow down and I would have to waste water and time cleaning. This machine has been perfect. Brews coffee fast and no more wasting water.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    makes an excellent pot of coffee.

    Posted
    blewafuse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I especially like the 'small-batch' feature: you don't have to make twelve cups of coffee all the time, you can make four, six or eight. The machine also rings to let you know that the coffee is done.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Makes good strong coffee

    Posted
    TJMC
    • Verified PurchaserVerified Purchase

    Have had this for about a month. We like strong coffee, this has bold brew feature. It does seem to take longer to brew than our previous Bella Pro coffee maker.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's a great product.

    Posted
    Amir
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It has many advantages: 1- it's fast 2- the scheduler works awesome 3- keeps coffee warm for two hours! 4- the thing that we don't need the filters is so helpful. 5- its filter is easy to wash

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great purchase

    Posted
    Modemhed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I owned a KitchenAid for 15 years the hotplate went out so I went out and purchased another I’m sure I’ll get as many years out of this I love it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    CJ2791
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this to replace my older coffee pot. Works well, very happy with product. This had a decent price as it was on sale. I feel that it is well worth the cost.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great coffee pot

    Posted
    CarolinaGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We couldn’t be more pleased with this purchase. Sleek design and the reliability of a kitchenmaid! Coffee tastes great and it doesn’t wake me up on auto brew!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love my coffee maker!

    Posted
    Heyawkward
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Kitchenaid makes a high quality coffee maker. I am very pleased with how my coffee tastes and also how it smells while brewing it. What a great purchase

    I would recommend this to a friend