The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
Rated 5 out of 5 stars
Best Buy delivered <3
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved this <3 Bought it for my mom! Would ded recommend!
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointing
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought a home and ended up replacing all the appliances. We loved the idea of smart features and attachments this wall combo offered. Being able to preheat and control this from my phone was a major reason I chose this combo. The oven however fell short. We cooked a number of items and found that the oven just didn't cook things all the way through. The microwave had no power. Heated up some left overs and didn't cook them all the way through only the top was warm. I bake a lot so I am constantly melting and softening butter. This too fell short. It took forever to microwave anything. The one thing I found annoying about having it synced to your phone was the notifications. I wish there was a way to silence these alerts. It becomes annoying when you recieve dozens of alerts daily anytime someone preheats the oven or microwaves their food. For 5000 dollars you expect amazing and this just fell short on so many levels. If you spend a lot of time in your kitchen like we do I do not recommend this product you will be very disappointed. I loved the smart features and it looked beautiful but it just didn't get the job done cookingwise.
Thank you for reaching out to us. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We wish you the best with your new appliance.