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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.2 out of 5 stars with 60 reviews

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Rating by feature

  • Value

    Rating 2.9 out of 5 stars

  • Quality

    Rating 2.2 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

52%would recommend to a friend

Customers are saying

Customers are pleased with the RV351 Self-Charging Robot Vacuum's cleaning performance, noting that it leaves floors looking spotless. However, many customers reported issues with navigation, frequently getting stuck under furniture. Concerns were also raised regarding the vacuum's noise level, with some describing it as loud. A few users also experienced problems with the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Easy setup and works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit at Xmas 2017. I have never owned one, but had heard they work great. Not disappointed!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one didn’t work but the exchange is still working. Kind of loud but serves its purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Good entry level but gets stuck easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level at the sale price of $119. Kept getting stuck under my couch and fridge so it didn’t serve my purpose which is hands off cleaning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    It stops charging 10 days after its returnable day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my aunt's birthday in July and it's been working fine till now. It has stopped charging 10 days after its returnable day. I am going to see how the warranty works through the manufacturer and go from there. Hopefully it's going to be smooth without any hassles for the first time that I have heard and bought from this company/manufacturer since it's sold through Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it was on sale- poor suction and loud. I actually returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item works perfectly well. Very good experience with it after purchase. Keep it clean and tidy, it is very useful for home and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself on a Black Friday deal...but so did Santa, so I had to return it. This thing has changed my life for the better! I come home to a freshly-vacuumed home and I didn't have to do a thing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Hands free clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my living room looking clean. Especially after softball balls. I’m super busy during the week, one less thing for me to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccumm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I’m excited to. I have the shark one and this will be great to use in my kitchen to mop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very nice looking, impressive appearance and it will not stop cleaning until we turn it off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. Had to replace it after a month from the manufacturer. Got the replacement and it broke after another month.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly getting stuck over the carpets. Not worth having it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Worked great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First couple uses worked great after that it stopped charging and working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lid to filter bumps open every use. Most have apps that you can use so this one not having it is a disappointment. The base having a clock on your floor seems pointless and bulking.

    No, I would not recommend this to a friend
    • Brand response from Help Desk
      Posted .

      Please kindly give our office a call or send us an e-mail with your phone number/inquiry and a team member will be happy to further assist:

      E-Mail Address: [email protected]
      Toll Free Phone# (888)883-2456
      Office Hours: 8AM-5PM PST M-F

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a gift very impressed with how clean the floors are after it runs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent if you have pets that shed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the new robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the robot, I am just trying to figure out to use a wet vac.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this Kobot RV-351 due to being on sale. Not to happy with it. Therefore, I had to return it. iRobot is a way better product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning addition to home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kobot charged and went right to work measuring fam room (30x40), kitchen, dining and foyer. Exceeded the distance expectations. Collection was exceptionally large for a clean floor! Kob went back to dock and is awaiting a schedule. Happy results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vac is great ! Can't believe how much it gathers up!

    I would recommend this to a friend