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Customer Ratings & Reviews

Kurio - Xtreme - 7" - 16GB - Black/Blue-Front_Standard

Customer rating

Rating 4 out of 5 stars with 154 reviews

84%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 154 Reviews
  • Rating: 3 out of 5 stars

    Good starter tablet

    Posted
    MetalKiller666
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's a great tablet for a little kid to play with the only issue I had was the touch responsiveness of the screen wasn't that good and hindered the overall experience of playing games cause it would say I touched the screen a bunch of times when I hit it once or I'd be holding the screen and it would say I wasn't touching it at all but a simple reset of the device usually fixed it so I believe it was the software that had issues so a future update could fix that but right now it's a little off during my experience with it but like I said a good starter tablet for kids cause I didn't want my child playing with my iPad which is expensive but when it comes to games android tablets don't even compare to touch sensitivity or overall quality like apple devices they are simply the best and don't disappoint at all and give u the best experience possible but I didn't want my kid using it and dropping it that's what this tablet was for but for me I go for Quality over quantity and rather have 1 great expensive product than 10 cheap ok products that aren't good

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not good

    Posted
    Daddy
    • My Best Buy® Elite Member

    A horrible product. I bought this for my girl's 5th birthday. It gave me trouble from the start: A crackling sound could be heard from speakers when various apps were played. Then there was the horribly slow startup speed: I attribute that to its low memory. It took WAY too long for the thing to initiate. It always wanted to update. My daughter, like all 5 year olds, has little patience: By the time it actually started she would be doing something else. Finally, after three months the USB micro outlet (used for charging) became disconnected from the device's motherboard (or whatever they're called these days). It could not even charge. I tried to return the item but, at the time, I was not an elite member and best buy only allowed a 14 day return policy. I had missed the cutoff. A total waste of money and time. Plus, my daughter could not understand why Daddy bought her such a bad item. When looking at tablets folks, I cannot stress the need for sufficient memory enough. Do not buy this item.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bought 3... Terrible devices overall

    Posted
    Jay12685

    I purchase three of these devices for my three kids. All three devices have been returned to Kurio for the same repairs. The charger port on the devices is very poorly made. None of our pads made it over three months before the chager port became so loose that they would never establish a connection and charge. We have owned many more similar devices and have never had this issue. Our pads have been with Kurio since May for repairs and they still haven't returned them. They claim they do not have any replacement devices until the end of July. AND we had to pay $40 to ship them all. They have had them for repairs for more time than we used them before they stopped working. They have no contact number to call. All correspondences are through email or IM. This could have been a decent product of it weren't for the cheap charger port and poor customer service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    made for kids but rather sophisticated

    Posted
    jdrombo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I suspected the price was an indication of the quality. I was wrong. This tablet is comparable in capability to the Amazon Kindle Fire HDX and priced low enough to justify buying it for your child. It has all of the functionality you would expect from a known name-brand. It accesses the internet through WiFi. It takes quality photos and videos. Plus, it comes almost completely set up for younger users, including age-appropriate apps pre-loaded. As parent, you can set or modify access privileges to enhance or relax access as your child grows. I was very surprised with the quality device at the price. Best of all, my younger son loves it, and his older sister is jealous, even though she has much better technology. This was a best buy!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very happy then very disappointed=GORILLA GLASS

    Posted
    Maureen

    My two children received these tablets for Christmas. I was thrilled with all the great features and thought they were a wonderful item. That is until 2 days after Christmas my sons tablet has a crack across the screen and many features no longer work. Mind you my son is very familiar with tablets and such. He's used his dads galaxy tab, both of our phones and a windows surface without a problem. His tablet that was supposed to be built with kids in mind broke two days in. I guess my disappointment is with all the thought put into kid friendly features WHY on earth would they not have made the screen with gorilla glass!?? Big fail on that but otherwise a great idea.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Buyer Beware! Lots of issues, spend $ elsewhere

    Posted
    KristyV
    • My Best Buy® Elite Member

    My son got this for his birthday six months ago and we have had nothing but problems with it. Many Google Play apps don't work well on this. Many crash right away, or just freeze while playing. Popular games too. Right now, the system will not even turn on if it is not plugged in, even if it is fully charged. Have wasted many hours chatting with Kurio customer service and they have not solved any of my various problems. Right now they want to do a factory reset of the tablet, to see if they can get the power button to work. If I am going to wipe the tablet, might as well buy a new one. Don't waste your time or money, just buy something of better quality.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent starter tablet for kids

    Posted
    Momof6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    i love all of the preloaded apps and the ability to customize which apps to keep or delete. Age appropriate apps and several educational as well as just for fun apps. Still trying to figure out all the uses. I also appreciate being able to put the time limit feature to use so I know my kids aren't locked into their tables all day. What I don't like. - several apps want access to contacts, usage info, etc in order to install or upgrade. I decline and then can't access the apportion update - why do you need access to my contacts to upgrade the ereader app or to install a game app?

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Slow and glitchy

    Posted
    GuyOnTheMuontain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This product has a great commercial that will get your child begging for this tablet for Christmas or birthday, but just like a lot of other toys you see on TV, it's nothing it's cracked up to be. Slow, glitchy, horrible resolution. My son is 7 and uses his mom's iPad mini for games, but wants his own tablet. We tried this and decided to send it back after running one small game. If your child is 3 or 4 maybe it's better but I wouldn't go past that. For the price, might as well get a real tablet.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Tablet for a beginner

    Posted
    Osiris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My wife and I purchased this as a Christmas gift for our 7 year-old son and he loved it! He especially loves the motion games. We love the parental control feature and the ability to switch between the parent and child profiles. My only reason for not giving it 5 stars is the inability to give my son access to certain racing games in the Google Play store without giving him either access to my Google account or creating one for him. Once he gets older, it will not be an issue. Overall, great purchase for the $99 sale price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    STAY CLEAR

    Posted
    MadMOM

    Apps freeze all the time! Bad customer support!! Kurio has no number that you can call for live support but they do have someone you can chat too. There ARE NO REFUNDS!!! Also, if you don't like it and want to return it make sure you do it within Best Buy's 15 day policy or you're stuck with an expensive paper weight. Go with another tablet! ANY OTHER TABLET! I couldn't even return this for another product or store credit. Be vary wary if you still want this product. I wish I could give it no stars!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    great purchase

    Posted
    shep73
    • Verified PurchaserVerified Purchase

    I bought this tablet for my 7 year old Grandson and he loves it! His Dad likes the control over the use of it. The graphics are great, and the games are both entertaining and educational. The only drawback they have found is that the unit only lasts for a few hours with a full charge. Since that is usually longer than his parents allow him to play, it hasn't been a big issue with them, yet. It is a quality product and I am happy with my purchase.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    had problems with the screen cracking straight out

    Posted
    jeanna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    First one we purchased was already cracked. Not a big deal, we had warranty so it was exchanged with no problem. 2nd tablet cracked within 10 min of turning it on. When going to exchange the store made my daughter pay a new 40$ warranty fee. When I went to store and asked why, they said because it was a lurid people just purposely break them and use warranty to replace them. ? How does that even make sense.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    WTinNC
    • Verified PurchaserVerified Purchase

    After reading all the reviews, I was excited to purchase. But after problems with the apps, not being allowed to access the internet, and the tablet going into sleep mode while trying to type in passwords, I was highly disappointed. Chatted with customer service and did a system reboot and still had problems. I don't know if it was a problem with just this tablet, but I had enough and returned it. Disappointed in NC.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Quit working after a week

    Posted
    bobthebuilder

    I bought this for my daughter's birthday and it quit working after a week. I contacted Kurio support and they issued a RMA number to return the tablet. That was over a month ago and they still haven't shipped the replacement tablet. They do not know when it will ship because it is on backorder. They also told me that the warranty period will not be extended to cover the time that the tablet is unusable.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great kid tablet

    Posted
    Mona2882
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this for my daughter. She loves it so much. The only con about this tablet is the weakness of the screen, it very delicate. But everything else is great about it. You can control what's on their profile, you have your own profile and every time you download an app it ask if it's allowed on the kids profiles. It actually will not let you put certain things that are not kid appropriate.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great for kids

    Posted
    Trace
    • Verified PurchaserVerified Purchase

    I bought this for my 7yr old son and he loves it! I've already had to restrict his time because if it was up to him he'd never put it down. We had tons of problems with him brushing his teeth but there's a cat on this that brushes with him and times him. He loves brushing now and does it right everytime. we sit down together and play games,read books,and do math.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Kids love them

    Posted
    Bruza
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased two of these for my 5 and 6 year old grandsons. They loved them so much they forgot about everything else they got. The parental controls were excellent. The case is great for protecting the device from accidental youngsters. I only gave it four stars as I would have liked another choice on the color of the case and the setup was not as "user-friendly" as I would have liked.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Kids

    Posted
    TyBess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm glad I purchased this for my son. He really enjoy this tablet. He love this tablet a lot. The price best buy had it for was the lowest in my area. I recommend if you have young kids to get this for them. Google play store have a lot of educational apps you can download. You can also set it up so that only apps and websites for certain ages can be accessed. I give 5 stars overall.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product for children

    Posted
    CTAMarketing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This Android tablet is great for children. It has parental controls that allow you to control access to the tablet including setting times and intervals that the tablet can be accessed. I would recommend this for any parent who wants to provide their child with the benefits of having an Android tablet, but still want to maintain controlled access to apps and the Internet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GREAT TABLET FOR A 7 YEAR OLD

    Posted
    KIDSTABLET
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My daughter has had a NABI for a few of years now, but would always take her sisters' tablets, because of the fact that she couldn't down load any new games. Now that she has this new tablet she's able to get many new games from the Play Store. The tablet was way less expensive than the NABI, plus it still came with the rubber protector. Where was this tablet years ago?

    I would recommend this to a friend