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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 6 reviews

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83%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 914 SmartCode Touchpad Electronic Deadbolt Lock's easy installation and setup. Many found the installation process straightforward and quick, with some completing it in under 30 minutes. The product's ease of use and functionality are also frequently praised. Overall, positive feedback points to a user-friendly and convenient smart lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Great Lock, very user friendly technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first 911 locking system and it was very easy to install (mine was the nickel color). It is also easy to link to your intelligentHome wifi system, just follow the included handy booklet directions. My only caveat is that is has no background lighting for night time key code access. Or mine did not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy setup, works perfect with Time Warner Cable Intelligent Home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do some trimming of the door dead bolt will stop freeze up with just the little bit of hick up lol removing trim plate and cut back the wood works wonderful and linked up to xfinity no problem with zeebee tech

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 2 out of 5 stars

    Needs BIG BOLD LETTERS specifying ZIGBEE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product itself is solid. Got it installed in less than 30 minutes and programmed i might add. Functionality is great, only problem I didnt read the small print I only went for the big advertisement 914 deadbolt. Reading the fine print now after it has been purchased and installed only due to it not working initially with my smart things hub. After some initial research found out that the zigbee version is not fully supported/. The same product using zwave is and it doesnt seem that Best Buy carries this version???? Why i have no idea bummer I would have loved to keep it. Best Buy a suggestion if a product is specific in its implementation frankly only us nerds who are looking for it will buy it, so when advertising your product make sure to include the single item that would make us choose one version over the other such as "Kwikset 914 Zigbee Deadbolt" or "Kwikset 914 Zwave deadbolt" now unless Best Buy carries the Zwave version I will be returning this product and taking my money to Home Depot who does carry the Zwave version .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple | Secure | Intelligent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Deadbolt to integrate with my Time Warner Cable IntelligentHome Security system, installation was simple if you have the experience installing a deadbolt you can install this lock. integration into the Intelligent home touchscreen was simple. There are good instructions with the lock. TWC customers on the portal side Settings > Enter Master Code **** > Home Devices > Door Locks > Add Door Locks proceed to follow the onscreen instructions to the pairing screen > At this time return to the door lock and follow the instructions that came with the lock. Done! I recommend that you read all the booklets and understand the inclusion process before attempting to install. Bottom Line! Yes I would recommend the product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    love this lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is really cool works great. Easy installation, real helpful customer service.

    I would recommend this to a friend
  • Customer reviews from kwikset.com

    User rating, 4 out of 5 stars with 25 reviews on kwikset.com.

    See all kwikset.com reviews
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