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Customer Ratings & Reviews

Model:
925 KEVO DB L03
SKU:
2840025
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Your price for this item is $149.99

Customer rating

Rating 4.1 out of 5 stars with 362 reviews

84%would recommend to a friend.

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84%
would recommend to a friend
Page 1 Showing 1-20 of 362 reviews
  • Rating 4 out of 5 stars with 1 review

    Not a genius, but a pretty smart lock

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    Posted .

    I like that the bolt doesn't scream "smart lock, fancy stuff inside". I like that it was easy to install, easy to set up and easiest of all to use. I wish I had the ability to open the door at will remotely, incase I need to let someone in with a flip phone. Otherwise, I'm pretty happy with the kevo lock, and for what I need it to do.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I love this

    Posted .

    Whole family loves this. Kids use fobs in backpack to gain entry. Wife & I use iPhones. Send electronic keys to houseguests, and we get a notification when they arrive. I send them an instant text to welcome them to our home, seems a little creepy, then they realize I got info from Kevo lock, and they think it's even cooler. Experienced Nothing but great stuff from this. installed in the freezing cold. simple: 10 minutes. 4 screws. couldn't imagine the install would be hard for anyone unless they had an improperly installed deadbolt prior. Nothing but praises. Will update if anything goes wrong. company sent 5 additional free ekeys when I set-up lock. very cool Kwikset.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great lock!

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    Posted .

    Love the ease of use with this lock. Simple installation. The only thing I would change is to have WIFI compatibility and Bluetooth. It would be nice to unlock or lock from anywhere.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Easy to install

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    Posted .

    My kids kept forgetting their keys, but they ever seem to forget their phones. The Kevo lock was the perfect solution!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Fit my needs the best

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    Posted .

    I did a lot of online reviewing, just as always...and like you are doing now. I have a home automation hub and looked at what the hubs offer...then found Kevo. I looked at Schlage, August and other options. It's all came down to: 1. Ease of allowing access to others (key code, e-key, etc) 2. Aesthetics of the device (August is HUGE!) 3. Locking/ unlocking ability remotely (Kevo Plus is a big plus) 4. Ease of locking/ unlocking (this one is a simple touch on the outside cover with the key fob or Bluetooth device close enough) The search was on and I learned a lot that I liked and disliked about this and the others. I liked the size of Kevo after the install. The August was a HUGE add-on on the existing deadbolt assembly. The Schlage all had keypads on the outside and some fancy design to choose from. The Kevo...looked just like my existing Kwikset deadbolt on the outside and no keypad to add additional users or have to delete them later. With the Kevo I can send unlimited e-keys to my wife, my tablet, any future maintenance workers, etc... I can also rescind the keys just as quickly as I send them, or even limit access times. I can also get alerts when family members lock or unlock the door, so I know when the kids make it safely (I have security cameras too). I added the Kevo Plus device which was about half the price I paid for the lock, but easily connects to your router and sets up in minutes. Once installed, you can lock/ unlock the door anywhere you have Internet access. Never worry halfway to work again, "Did I lock the door?" Now, what I dislike: Installation was not as clear and easy as it seems. There was a programming portion after the lock is installed to learn left/ right swing doors. The lock grinds and sounds defective, but it's just learning. Just disliked this portion slightly. The biggest issue I have is...you never realize how many times you actually touch the door lock when the door is open. What I mean is that the "easy to lock by a simple touch" becomes annoying when you are walking outside, grabbing the door handle to close it behind you and you accidentally bumped against the lock housing, causing it to lock before you close the door. Minor issue, but I lock it when it is open almost as much as I do when it is closed. Ha! Overall a huge recommend. I like the looks, the upgrade ability, the ease of use and secure feeling of being able to lock the door from literally anywhere.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Pretty good, but could use some improvements

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    Posted .

    I purchased two of these and, overall, like them. The design is good as is the fit and finish. I like that Kwikset decided to include their "smartkey" technology in these so that you can easily re-key the lock to match other locks or simply change the physical key. As far as the bluetooth, I like that these work with iOS or Android as well as the proprietary bluetooth fob. Functionally, the lock works as expected and I have no qualms recommending it to someone. However, there are a few complaints... 1) The lock takes a few seconds to open and doesn't always recognize my phone (iPhone). This is a minor annoyance, however, and doesn't always happen. 2) Installation was pretty straightforward, but the lock is extremely sensitive to a door that's not properly aligned. Even if your present deadbolt operates with ease and even if you can manually lock/unlock this lock without issue, the motor won't tolerate even minor friction. Installation in one door went fine, but in the other one, I simply couldn't get it to work properly and ended up replacing the entire door (frame and all) as I simply couldn't get it to align properly. 3) Kwikset claims this will "automatically" calibrate so that it won't lock if the fob or other bluetooth device is on the inside of the door (I.E., hanging on a keyhook or sitting on a counter). However, I've noticed that the lock will occasionally unlock when my iPhone is within range inside the house. It has to be fairly close, but from a security perspective, it's a concern nonetheless. 4) Electronic keys cost $1.99 each. That's a bit annoying as the lock includes only 1 fob and 2 electronic keys. Once purchased, they're permanent, but given the cost of the lock, they should include additional electronic keys. Finally, a nice feature would be adding wifi to the lock in addition to bluetooth so it can be operated and/or checked remotely. Personally, I'd be willing to sacrifice battery life for that feature. Overall, this is a good lock for someone looking at home automation or just the ease or "coolness" factor.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good, convenient lock

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    Posted .

    I originally started my keyless entry journey with a 10 button lock. I'm glad I upgraded to a Kevo. The Kevo works great with iPhone 5S/5 and there are virtually no problems. It unlocks within 2-3 seconds and saves me from pulling out my keys. Sometimes it can take a little longer, but generally gets it right 90% of the time. On the other hand, I have multiple problems locking/unlocking the door with the iPhone 5C. If I get it to lock/unlock on the first try, I feel lucky. Usually it takes 2-4 tries at 5-7 seconds between each try. Now that Kevo lets you have 7 eKeys, this works great for sending to family and friends, and then revoking once they no longer need access. The SmartKey option is great. I had problems getting it to change to my previous key. At one point, neither key worked. If you do a search on how to re-key a smart key, you can get back in business without having to go to a locksmith. There are a few things that would be nice to add to the feature set, such as restricting access to certain hours of the day, or allowing for remote unlock, but it's got a pretty solid set of features as is, and is firmware update-able. I'll definitely be buying another one in the future, but maybe when there is a price drop or a sale happens.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works great almost perfect

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    Posted .

    Installation was smooth a little disappointed that it's not supported with my moto x phone for direct pairing but really only a small amount of android are supported like samsung only but was able to get it on mine by sending an ekey from my wife's samsung phone. It's 1 one of the few smartlocks on the market that are near impossible to hack. it would be nice if they allowed more than 3 e keys but also comes with a fob and more are available I do plan to get the kevo plus as well that will allow remote access but so far that's only available online if it were a bundle option or can purchase at same time I'd certainly give 5 stars. battery life seems pretty good so far and I've been using it a lot When trying to install the kevo app from Google play store it states my device is not compatible and won't install so I downloaded from the internet and side loaded the app and works fine

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Home security, flexibility and convenience

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    Posted .

    We've been using Kevo, with the added adapter for remote access, for almost 2 years now and I couldn't imagine going back to life without a smartlock. I am VERY forgetful so it wasn't even a question that we needed this for peace of mind. Now, as long as I have my smartphone, I don't carry keys when I walk out of my house and lock up remotely when I've forgotten to lock the door or am in a rush to catch an Uber. Unfortunately just buying this lock won't get you the functionality most people are looking for in a smartlock. You have to upgrade to Kevo Plus, which is an adapter that acts as a hub to connect the lock to wifi and allows smartphone access. We tried to go without this and it really limited the usefulness of this lock. Still, it's well worth the investment. We were looking at the August lock because it seemed like it had a better app interface and more intuitive user experience, but in the end we felt that Kwikset's of its history in home security left our home feeling more protected. That was important in a big city like Los Angeles where home burglaries are frequent. PROs: - Met our HOA aesthetic guidelines, you can't even tell it's Kevo - Easy to send/remove e-keys to visiting friends/family - Has a physical e-key fob for our less techy visitors - Remote locking/unlocking for service professionals like dog walkers CONs: - Occasionally takes a few tries to work. Usually happens when the smartphone is in lock screen mode - Remote access fails if your home is experiencing a blackout - If your smartphone dies, you're stuck outside - Amazon Alexa commands are patterned weirdly. If I wanted to spend time to fix this, it can be done but it's not worth the effort for me since we don't really use this

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Needs to support more phones

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    Posted .

    This is a great lock and works wonders with my Samsung Note 4 Edge. However, it doesn't work at all with my girlfriends LG G3. In fact she was locked out of the house the first day because I was at work and her phone wouldn't install the app. If this product worked on more phones it would be a 5 star. The nice thing about this product is that it was easy to install and took maybe 30 minutes to do that and pair up my phone. From the outside the only way you can tell it's a smart lock is by the blue light circle. But no one has mentioned anything when they come over. The inside of the door isn't a bad design either. It's kind of tall, but not overly so. It adds to the door, it doesn't detract. I'm not sure on the battery life yet, but it's been just over a month and it's going strong. The only downside so far (on my phone) is the app ALWAYS is showing in my notification bar. Even when it's turned off. I haven't figured out how to get rid of it.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Too bad... :(

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    Posted .

    I really, really wanted this product to work well! I was so excited to bring it home and had such high hopes. But soon I noticed that it would randomly lock itself after I unlocked it. Sometimes before I could even close the door behind me. Which lead to a boo boo on my door frame one of the times. I was unsettled by the randomness of it so I did a quick google search and found others complaining of the same thing. Some related it to some damaged wiring in the unit. So, I decided that I would return it and get a new one. Excited again when I brought the second one home, we very gently installed it (just to be sure we weren't the culprit) and the dang thing started locking itself randomly again! Ugh! Took the second one back and exchanged for an August. Haven't looked back. The August is great. Sorry for the Kevo. It's really a beautiful product! Maybe this will be fixed in future models...

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    So far not bad

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    Posted .

    So here is the thing. The lock works fairly good. However make sure the deadbolt lines up correctly and moves smoothly or you're going to have problems because the motor isn't that strong. 99 percent of the time the kevo locks and unlocks without a problem. However there is still that 1 percent of the time where there is a glitch. Now the app needs alot of work. First off sometimes it won't show the lock status and that should never happen. The other problems I have is it's supposed to work with Android wear and it doesn't. Crashes all the time on the watch and the phone when using with Android wear. Next it's supposed to have Honeywell Wi-Fi thermostat control, so when you unlock the door the heat or air turns to your desired temperature. This too doesn't work. At least not for me. I didn't get much if any help from customer service to resolve this problem. But if your in the market for something like this it is awesome to be able to send ekeys to friends or family and set the length of time they have access. Hopefully kevo will work out the glitches soon on the app.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works Good

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    Posted .

    This installed relatively easily - and so far the batteries have held out pretty well. This is great for our family as everyone has a smart phone that they can leave in their pocket and still open the door. The biggest drawbacks are: 1. It took probably 7-8 seconds to unlock or lock the door (while not a long time it sure feels like a delay) 2. It is not compatible with Android (one of my sons has a Samsung - yep he's the black sheep among the rest of us iPhone users). So we had to buy him an electronic key - which he promptly lost...He's never lost his phone..

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Kevo adds another layer of convenient security.

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    Posted .

    The great thing about Kevo is being able to unlock and lock by touching the tumbler side cover without using a key. No longer have to carry extra keys - just use an authorized smartphone - and who doesn't already carry a smartphone! Convenient when your hands are full and cannot fish for a key to open a lock. Very convenient to give others temporary or permanent access to unlock Kevo. Notifications are sent to your smartphone when an authorized user uses Kevo if you want.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Functional and handy

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    Posted .

    I read several reviews before settling on a motor driven lock. I had two primary wants in mind for this purchase: keyless entry and remote control. The Kevo lock satisfies both sufficiently. I like the fact that the appearance remains that of a standard deadbolt to the casual onlooker and retains said functionality. I like the capability to provide electronic keys to iOS and Android devices. I don't like that you have to pay for the electronic keys but it's a small pill to swallow for the convenience. Setup/installation was not much more challenging than any standard deadbolt replacement and the instructions were pretty good. As to the negatives, I'm not particularly happy that the remote control (internet) feature requires an additional $99 purchase but it does work quite well. In addition, the lock (as reported in many reviews) requires that the phone pretty much be facing it to function keyless. This can be inconvenient when approaching with hands full as I keep the phone in my back pocket. Again, a minor inconvenience but it has happened about 25% of the time when I use the keyless feature. Overall, I'm quite satisfied with the purchase and would readily recommend it to those in search.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Smart Lock

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    Posted .

    I bought the 1st gen Kevo knowing that I would be missing out on a few features found in the second gen (metal vs. plastic cover inside, and auto-locking). This didn't bother me at all. I had a very easy time installing the lock. I followed the printed directions, and I had no issues. The lock has been working great now for several weeks with only one issue. After a week of use, the LED ring on the outside lock face stopped lighting up. The lock still functioned normally, but I lost the status feedback of the lights. I called up support and their only solution was that I maybe tightened the bolts too much. I loosened the bolts, but the problem persisted. I then removed the battery pack (a solution that tech support said shouldn't be a fix), and reinstalled after 30 seconds. Immediately after that the LED ring started working again, and has been going strong for several weeks now. Aside from that little glitch, I love the lock. Definitely a must if you are tired of fumbling with keys, while trying to carry groceries, and wrangle small children.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    I Look Forward To Opening The Door

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    Posted .

    Easy To Use and Teen Friendly Too! The chances that my teen will lock themselves out of the house are zero because they can't live without their phone. I love the fact that she's eager to open the door for me while I bring in the groceries. Now is there something that will get her to help carry in the groceries? I would give it a 5 star rating but the lock every now and then has been triggered while leaving the door ajar. It can also be a bit noisy when leaving the house early while everyone else in the house is still asleep. But I still enjoy using it and find it very cool to use.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Needs stronger motor strength

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    Posted .

    If it had just a tad more torque or speed, Id absolutely give it five stars. Installation was a breeze, and they did not scrimp on material quality or finish. I love the "across the room" LED letting you know if the deadbolt is in the locked or unlocked position as youre closing up for the night. Its about as cool as it reads, having your phone nearby is enough to give you access. Another con- you have to buy "keys" for your phone after your first two. SO a husband and wife gets one, but you have to pay for every other key after. For the money I paid for this item, I would have expected 4-6 keys before Im buying more. But you can set permissions for the keys, make them limited time of day use, etc.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Finiky at times but getting better

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    Posted .

    I like that you can finally remotely lock this but you still have to buy another device to do it. Also if you accidentally bump the lock on your way out the door it will lock at times unintentional. You think they could figure out if the door was open or closed first.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Very impressive technology!

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    Posted .

    I toiled with the decision of whether to purchase a smart lock for some time. After a LOT of research, I settled on the Kevo, & I've been quite pleased with my decision. Installation was a breeze, plus you're able to re-key the lock up in a snap (if you want to). The unlock feature works consistently & reliably, but your phone needs to be pretty close to the door. Sometimes I accidentally lock the door if I brush by the lock on my way out. The Kevo+ is a game changer & worth every penny. The ability to remotely lock/unlock the door & see a history is great. Unlimited digital keys to hand out (& remotely revoke) is huge if you have a rental or Airbnb. It's also nice that Kevo integrates with Nest, although not as well as I would like. The separate app is a little clunky & annoying. All in all, this is a great product with tremendous convenience. It lacks only a few details or polishes that would make it 5 stars.

    I would recommend this to a friend
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