Customer Ratings & Reviews
- Model:
- 99250-202
- SKU:
- 5595804
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use and straightforward installation of the Kevo smart lock. Positive feedback also mentions the security features and the convenience of remote access, although some users note that the lock's reliability can be inconsistent and that battery life may be an issue. Concerns were also raised regarding the Bluetooth connectivity and the unlock speed. The price point was also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Security
Lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for parents. Great idea to help keep them from locking themselves out of house.
I would recommend this to a friend - Pros mentioned:Ease of use
Great improvement to the house.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would buy it again. I tried others and they weren't as good.
I would recommend this to a friend I like it, would love it if ........
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the remote control feature only works if you add Kevo plus. A $99 extra on top of $200+ for the 2nd gen Kevo lock
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to call the company is a pain... it takes forever to get someone on the phone. The app signs you out often and you don’t realize it until you go to get in the house. I was going to order the fob but the reviews for that are horrible. It they corrected these issues this could get all five stars.
No, I would not recommend this to a friendokay. but could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it...as it was not what we wanted. Grab one on sale. but no one uses keys anymore.
I would recommend this to a friend- Pros mentioned:Ease of use
Lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to use and very handy don’t have to dig around for keys anymore
I would recommend this to a friend - Pros mentioned:Ease of use
Great lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lock is awesome. I purchased the Kēvo plus and can lock and unlock from anywhere. Easy to setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Great lovk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of not having to search for keys and I can open from anywhere.
I would recommend this to a friend Good lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should come with the ability to connect to WiFi without having to buy a hub. Other than that it works great
I would recommend this to a friendCheck all parts first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the first unit since 1 crucial part was missing from the box. 2nd unit was installed today. So far so good.
I would recommend this to a friend- Pros mentioned:Ease of use
Works perfect easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to setup, works perfect, no issues ,love the no key access
I would recommend this to a friend Nice Lock, but app is slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice looking lock, But the app does not work as good as I wanted, when I walk up t the door it is a lot faster to use the key function, I have a great phone and wireless, not sure why the app is so slow.
No, I would not recommend this to a friendStill trying to figure it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tap to unlock feature so far is hit or miss. It is easier to just use the app to unlock. Hopefully will improve.
I would recommend this to a friend- Cons mentioned:Reliability
Needs improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to go and give this a try after seeing more good reviews than bad. My conclusion is firmware needs to be updated. Like 1 reviewer states half the time it works and half the time it doesn't . Hope theirs a update coming to resolve this.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hello, Thank you for providing your feedback. At Kwikset, we are committed to providing quality products that secure your home. Our products also come with a lifetime mechanical and finish warranty. If you have any questions, please contact us at 1-800-327-5625 so we can assist you. Thank you, Kwikset
- Pros mentioned:Installation
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had little problem setting up install was easy and fast great lock
I would recommend this to a friend Nice smart doorknob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good smart doorknob. The only problem I have is that sometimes I have open the app to use it
I would recommend this to a friend- Pros mentioned:Ease of use
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the product I was looking for. Love not having to carry keys!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Lock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice not to have to put down the groceries anymore to open the door!!
I would recommend this to a friend - Cons mentioned:Bluetooth
Laggy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works, however it's very laggy on response. Often times, usually when you're hands are full, it won't register so you still need to open the app on your phone or use the physical key.
No, I would not recommend this to a friend - Pros mentioned:Installation
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great after adjusting the depth of my dead bolt notch in my door jam
I would recommend this to a friend