Main Content

Customer Ratings & Reviews

Kwikset - Signature Series SmartCode 916 Touchscreen Electronic Deadbolt - Lifetime Polished Brass-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 31 reviews

84%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 31 Reviews
  • Rating: 1 out of 5 stars

    Zigbee not Z-wave, doesn’t work with Ring, misinfo

    Posted
    JamesR
    • My Best Buy® Elite Member

    We purchased this to pair with our ring security system which we unfortunately we were not able to do due to the misinformation that this model is Z-Wave. This model is the zigbee model. Please beware if you want to connect this to a Z-wave and not zigbee controller, and hopefully the website gets update before more customers are disappointed/misinformed. Other reviewers are also posting about how great the system connected to their smart things... using zigbee not z-wave

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    MacMusicPro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our home security is based on the Zigbee protocol and our entire home is Kwikset locks, so it was a natural choice to integrate this. It was easy to install and program. Works great with our security system and was easy to add there too. We are able to program 6-digit codes for guests or house cleaners that we can manage separately from our master code. Much more convenient and secure than giving out physical keys. The SmartKey feature allowed us to key it to our existing keys...another strong selling point. So far very pleased with this product and features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome lock

    Posted
    Piccler
    • My Best Buy® Elite Plus Member

    The lock itself is very sleek looking and is not that difficult to install. I got this lock primarily because if it's integration with SmartThings and the ability to incorporate into my entire smart home setup. This lock (and most new Kwikset locks) have the ability to rekey the out of box lock - I was able to set the lock to use my old key which saved me the hassle of copying keys. I have it setup to unlock based on SmartThings detecting the presence of my Note 7 (through IFTTT) in my building. Highly recommended.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    STRONGLY AVOID! Looks can be deceiving

    Posted
    Acodyemerson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased 4 of these locks for my new home to replace all of the outside locks. I previously owned a similar lock at my previous home but wanted something that looked a little nicer. Unfortunately, the touch pad on this one was almost completely unresponsive. It took 30 seconds and multiple attempts just to get the touch screen to acknowledge I was touching it. I would AVOID this product until they can get the touch screen to be much more responsive on a regular basis.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy installation, works great

    Posted
    Gordon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Simple drop-in replacement for my existing deadbolt. Works great with my existing SmartThings hub. Satisfies my significan others obsession with locking doors by automatically locking up when either my cell or her SmartThings arrival sensor leaves and unlocking when either returns. One minor complaint (hence four stars) - minor disassembly/reassembly with easy-to-lose fidgety little screws is required to change batteries.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good product and a very sleek look

    Posted
    sadnanani
    • My Best Buy® Member

    I had gotten the Kwikset Kevo at first, but that thing did not work very well with Bluetooth connectivity with newer phones. The app was not even applicable with the Note 5. But the Smartcode 916 is a very good product that is newer and works seemlessly. The con would be that the 30 second autolock feature is a pain sometimes since it keeps on autolocking and making the error sound. This also works with Smarthigs Hubs so I can autolock remotely.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    TERRIBLE! DO NOT BUY!

    Posted
    Ace06c
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These locks look amazing. That’s why I bought them. I bought 3. BUT BEWARE!!! After installation, one of them wouldn’t register my touch after 5 or 6 attempts. I thought, maybe it’s just this lock, let me try the other two. Same thing. After a week of frustration trying to get in my house, I took them off and bought the physical button version and couldn’t be happier.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what I Wanted!!!

    Posted
    wakado100

    This lock is awesome. Installation was pretty straight forward. This locks doesn't need to be hooked up with a hub. I programmed the Lock codes directly on the lock itself. The only issue i have with the touchscreen isn't as responsive as i would like and i couldn't re-key my Key bc it couldn't fit in the lock. Also it helps that the lock looks great on my door.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Get a hub

    Posted
    ElkGroveRemodel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    When I purchased I thought I would be able to program multiple codes and monitor who comes in fr the app. However I need to get a hub. Without a hub I am only ahle to create the codes on the lockbox itself. I cannot even open the lock with the app.l through my phone. Make sure you get the hub if you're looking at utilizing all he features. Otherwise just get a lock with the code access

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really cool

    Posted
    joshweber04
    • My Best Buy® Member

    It is a very cool lock and everybody loves it when they see it. The touchscreen works really good and you can have it to automatically lock after 30 seconds. The only thing I don't like is you can't use the app unless you can some kind of bridge to work with all the smart home stuff.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Smart Deadbolt

    Posted
    jong
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Kwikset 916 deadbolt is an excellent product. It offers the ability to randomize the pushing of different numbers to prevent potential intruders from detecting your actual code. It also has the capability to be rekeyed. The deadbolt is easy to install and setup. I would definitely recommend purchasing this product in the future.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Elegant look to home entrance

    Posted
    kk53
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This lockset has numerous features (multiple codes, protection from fingerprint identification, compatibility with home security systems, classy design). It was easy to install and operate. My only issue was that it was not compatible with XFinity Home Security Systems (which is a problem with XFinity, not Kwikset).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost love it

    Posted
    Rob1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Took a while to set up because it would not connect to smartthings support helped and it works great. I wish it had a way to see who opened the door with what code. Setting up access codes are so easy but you need to remove the cover and 3 screws. it would be easier if you could do that from a app.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great lock but screen sticks

    Posted
    Dadgeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is my second lock as my first one had to be replaced after kids banged on screen to get the numbers they press. Great looking and works well minus the occasional issues with touch screen

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice lock

    Posted
    Robb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Wanted a keyless front door lock, found this one at Best Buy web site.. Install mechanically like ordinary deadbolt lock, only needed wife to read instructions while I programed it. Functions and looks nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Deadbolt

    Posted
    KDawg1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Nice product! A bit pricey but well worth it! Directions for installation and use made easy to follow. Comfort of using the touch screen and using traditional old key entrance.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I was expecting

    Posted
    RonRamos1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    You we a hub to be able to use the app. I wanted something where I can use my phone. However you need a hub to connect it to your WiFi. So we’re just using it for the code feature

    No, I would not recommend this to a friend

    • Brand response

      Kwikset

      Hello, Thank you for taking the time to provide your feedback. Genuine reviews like yours allow us to keep improving our products. We put tremendous value on the experience that our consumers have with our products - from initial purchase, to installation, to support when needed. If there is anything we can do to improve your Kwikset experience, please contact us at 1-800-327-5625 so that we can assist you. Thank you, Kwikset kwikset

  • Rating: 5 out of 5 stars

    Great innovation in a lock

    Posted
    BootleggerNation
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Kwikset has really delivered a quality product with this home automation enabled smart lock. Install a easily, simple to setup and works flawlessly with Amazon Alexa.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to Install and connect to Echo Plus

    Posted
    jjmd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It took me only about 1/2 hour to install and program. It connected easily to my Echo Plus (you need the Zigbee one for the Echo Plus) and worked like a charm.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible product.

    Posted
    jollyroger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I absolutely love my new lock. It interfaced to my home security system with ease and installation was simple.

    I would recommend this to a friend