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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 102 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

68%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 102 reviews
  • Rated 5 out of 5 stars

    returned item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer disassembled and took it away. Not much expertise needed for that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not well calibrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very difficult on lowest settings offering too large a jump in levels

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    22i

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who picked up and installed were very professional. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very appreciative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. Crew was very personable and professional. Everyone wore masks/handled with care. No dings in the walls. Amazing customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall was fast and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who came to do the uninstall were courteous and fast. I'm waiting for an email to confirm that they uninstalled and returned the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill and the assembly was good. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team had great communication, was on time, and respectful of our home. I could not have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service satisfaction. I have the same guy who delivered it and install for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pappydeed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service....They came when they said they would and were very proficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly removed without any problems and was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstallation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geeksquad team come to house and they performed the service very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JOB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOOOOOOOOOD JOOOOOOOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job removing the treadmill equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick. They made sure the product worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy install team is awesome. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew super friendly and respectful and really went out of the way to take care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service I had my fitness equipment moved

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One of the worst experiences ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst experiences without a doubt 1. We ordered a thread mill 2. Delivery came when they stared assembling, they realized some items were missing. They said they will come back next with all the parts 3. We got a doubt that it may be used item. Decided to ask them ship a new one and pick this up. 4. Crew of two came to pick up the old one. They looked at the thread mill and it needs four people 5. We called many times and each time on hold for long time. 6. They would not return money until it was picked up. 7. It took them couple of weeks to finally pick it up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Disassemble and return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. Made me feel at ease throughout the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service. Could not have been more impressed.

    I would recommend this to a friend
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