Customer Ratings & Reviews

I only got mine up to 20.5 mph, it seems to govern out there. No owners manual, but had directions to put it together. Assembly in under 1 hour and packed nicely, shipped on time. Valve stem on rear tire came out. Jammed it back in and it is holding air somehow. Went to electric.com and have to put in my serial number to get assistance. Other than what I stated I love the bike, comfortable to ride and fast enough. Recommend this bike, would of been 5 stars if I didnt have the valve stem problem. Was expecting more out of a $2000.00 bike. Thanks

Super quiet motor, awesome front suspension, plenty of range and good customer service with the Lectric company

I bought the Lectric XPEAK 2.0 Long Range. I wasn't familiar with ebikes, but buying from Best Buy was important in my decision because they always provide quality products and service. I recommend this eBike brand.

Very good and sturdy bike, easy to ride and good motor response when needed.

This bike is an upgrade to my old vivi mountain bike every thing works great the assembly was simple the instructions were ok need a bit of improvement i use this bike to get to and from work and so far i love it i dont feel the potholes the renagade shocks absorb it nicely my only complaint would be the headlight during a light rain shower at night it went out and doesn't work anymore

It's reliable and works very well. I like that it has both the pedal assist and lever mode. It also looks absolutely great and I get a lot of compliments. However, it is quite big and heavy. If I install a basket in the back as I was looking to do, it will be even more difficult for me to get on the saddle. The middle bar is quite high so getting on the saddle is tricky. If I were to do it again, I would choose a slightly smaller bike with slightly thinner wheels.

The rear rack mounts are going to 'rip' your pants or cut your legs. The battery will go to sleep, and you cannot power the bike on without dropping the battery out with a key to jig the battery with a wakeup button. This is also going to clear any 'P' settings you have made, so you have to program the bike each time too. THE PEDAL CLEARANCE IS TERRIBLE. YOU WILL SCRAPE THE GROUND A LOT. I wouldn't buy this, and I am hoping to get a refund. I have clocked a little under 300 miles on the bike so far.

I recently became interested in eBikes as I get older and want to stay active without getting on a treadmill or walking, which would be easier on my joints. So I started researching, was quickly overwhelmed with the information, and watched countless videos. In short, my research led me to Lectric, most of it based on their 5 stars on their website, and the common consensus was that they had the best customer service. Next, now that I knew I wanted a ebike from Lectric, I was focused on the important things, which were that it had to have a torque motor, it had to have 26-inch tires, 3 or 4 inches, Hydraulic brakes, 750 what motor, over 65 miles ranges and a large and bright display. My price point was $1500. I didn’t want a smaller eBike (the one with 20-inch tires) because it reminded me of the bikes I used to ride when I was young; I didn’t want to feel like a teenager. I wanted the step-thru model but got a high-step model in the end (more on that later). It came down to two models: the Lectric XPress 750 and the XPeak 2.0. Ultimately, the XPeak 2.0 long range won purely because of its aesthetics and 4-inch tires. I'm never mountain biking, just local town riding, and I want to get a nice workout while enjoying the fresh air. The fact that this model came with the rack, fenders, comfort seat pole, and the Elite light was a plus. However, I would have traded all those items for a more comfortable seat. After knowing which one I wanted, I went to one of my local Best Buy stores and picked it up, as they had one in stock. You may be wondering why I didn’t get it directly from Lectric; there are two reasons. I had around $500 in reward certificates, and because I am a total member, my eBike is covered for 24 months. This brings me to why I went with the XPeak 2.0 High-Step model. Best Buy doesn’t carry the XPeak 2.0 step-thru model, so I had no choice but to get the high-step model. To be sincere, I like the high-step better, I am 5’9 and 55 years young, so getting on/off isn’t bad as I feared. Assembly: It took me less than an hour, from unboxing to assembly, by myself. The scariest part was torque; not over or under tighten the screws. The instructions were straightforward. The Ride/Comforted: The look was the best part; that ride is simply effortless and smooth, regardless of elevation level. Small bumps are a non-issue; the adjustable folk isn't a gimmick; it works, which was another must-have I forgot to mention. The gear changing was so smooth. The PAS levels worked like a charm; I try to keep it between PAS 1 and 2 for a great workout and 3-4 when climbing steep hills. Overall, the bike's operations and feel are great. The display is bright and easy to read without my reading glasses. The bike feels very sturdy; I don’t know if it is because of the high-step model. FYI: I haven’t ridden a bike in 30 years. I haven’t used the throttle much, but it works fine. The only con is the seat. While the seat pole has springs, the seat itself is not comfortable for anything longer than 4-5 miles. I was constantly shifting and readjusting as I approached mile 4. (FYI: I am a male.) So I ordered a C9 seat the next day. Overall, with 17 miles on the bike within two days, this bike is a winner, and with my $500 certificates, this purchase was a no-brainer from Best Buy. I am glad I went with the Lectric brand; it is a good value with all the features, functionality, and quality you get. I didn’t view or read one bad review about this model, and Lectric's 540 plus reviews were all 5 stars. I know it is too early to give a wholehearted experience, and I will change my review as time passes, especially if my experience becomes negative. But as of now, it is one of the best purchases I have made in a while, and I'm glad my local Best Buy had it in stock. A quick note: When I started my eBike research journey, I set out to get a folding bike because the thought of throwing it in my car and going to a local park seemed appealing. It still does, but the tall bike with a 26-inch wheel was more appealing, and they don’t come in a folding style. I am pleased with the Lectric XPeak 2.0 Long Range model, my first e-bike. I hope this review helps someone!!!

Good Bike, Awesome Front Suspension, Long range is better. Extra accessories are a good addon for value. Super stable but heavy not for the weak.

Dont buy this bike!!!!!!! Believe the reviews im sure theres many more but dont want to write a review.... I bought the long range that was suppose to have 20ah battery but got a 15ah and spent $1700 wich is the price for long ran range... Called lectric 3 weeks later got a 20ah battery but made me send back the 15ah the bike doesnt turn on ,,,,The front light went out the 3rd day the 28mph only works if you push the up and down buttons and go to 8 setting everytime you start the bike another headaches save your money buy an $800 from amazon way better and goes faster then only 20mph this one max is 20mph thats easily a $500 value bike ripping people off

Bike preforms nicely. Able to maneuver off road trails. Handles nice on asphalt. Pedal assist is great when going up hill.

Very good bike, can take a beating, and can go 55 miles range if on pedal assist 3 no throttle used the whole time Im broke now maybe go with a different brand that includes tracking and an alarm and locking back tire for around same price tho, didnt do research first, dont regret it just wish i had more features if it was an option at that price point

The best ebike that i have. I love it lectric ebike xpeak 2

Easy to ride and maneuver speed. Great height for getting off and on the bike.

Easy to assemble, excellent condition and good quality nice bike fast and smooth drive...

Love it this bike is a life changer and inusenit every day

Solid bike, easy to use. I rode it 22 miles and it was a lot of fun!

bought it and immediatly had an error code 09. Took forever to get on the phone with Lectric support and they sent me a new controller. 1800$ (After taxes) bike and its been sitting useless in my room for over a week. Worse yet they expect me to take apart the battery plate, disconnect the wiring and reconnect a new one. They provide a youtube video and thats it. Over an hour wasted screwing and pulling and praying i didnt damage the bike trying to fix it. If i wanted a piece of garbage to gamble on then i would ahbve bought an Amazon bike for half the price. I bought this bike because i believed in the brand and thought i was getting my monies worth. Its absoultely ridiculous to have an error on a bike this expensive that i have to fix myself, if it was refundable i would have returned it and gladly paid any restocking fees. But no. I believed in the brand and so i bought it, even though it was non-refundable. Do yourself a favor. Dont waste your money, this bike is a joke, overpriced, and filled with issues.

It was a gift for my 6 ft 6 inches husband.. and he loved it. Its super fast

Purchased two electric bikes. One arrived with a flat tire. I purchased the warranty and wasn't told it doesn't cover the tires. I've been receiving the run around in regards to this matter. I even contacted the manufacturer and still haven't received any assistance. I'm extremely disappointed and dissatisfied with the customer service I've received regarding this matter. I wouldn't suggest purchasing these bikes since they also failed to inform us there's no returns on this item even though it arrived with a flat tire that can't be filled up as well as the poor customer service received thus far. I'm hoping to get this matter resolved soon. I'll continue to email the manufacturer, but Best Buy needs to do better in explaining what the warranty covers and how they'll assist costumers if the item arrives damaged to begin with. Extremely disappointed and frustrated.