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Customer Ratings & Reviews

Your price for this item is $169.15
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 15 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers praise the Vortex Plug Tesla Supercharger to CCS Adapter for its exceptional charging speed, allowing users to quickly charge their electric vehicles. The adapter's build quality is also highly regarded, with customers noting the top-notch materials and construction. Overall, users seem very satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Build quality, Charging speed

    Rated 5 out of 5 stars

    Finally able to use Tesla Superchargers in Downtow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lectron Vortex Plug adapter has been a game-changer for me. I live in a highly dense metro area where there are no nearby CCS fast chargers, so I was stuck leaving my EV on a trickle charger all day just to get it charged up. It was frustrating having to plan my entire day around charging. After buying this adapter, I'm now able to use most of the Tesla Superchargers around the downtown area and charge my car very quickly. The difference is night and day - what used to take all day now takes 30-45 minutes. The setup process through the Tesla app was relatively straightforward. I was worried it might be complicated, but Tesla has made the process pretty user-friendly for non-Tesla vehicles. The adapter itself is quite large, heavy, and bulky, but honestly that's fine with me because it mainly sits in my frunk anyway. I actually prefer this substantial build quality because you can really feel the quality of the product. It's very sturdy and well-constructed, and I trust this product much more than I would a cheaper, smaller, or lighter version that might be sacrificing safety and build quality to hit a lower price point or smaller footprint. Overall, I'm extremely happy with this purchase and finally able to use Superchargers all around the city. If you're in a similar situation with limited CCS charging options, this adapter is worth every penny if you don't have a supercharger nearby.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lectron converter for Honda to Tesla for the charger plug change and works like a champ. Locks on both sides and reminded me sorta like jumper cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much, no problems charging it on tesla superchargers, it helps me so much:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works seemlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to disconnect by pressing the lever at the base lf rhe connector.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Charging speed

    Rated 5 out of 5 stars

    Works Great - IF In Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels solidly built. It's pretty weighty. The locking lever takes a good grip to release! I'm glad that I had it. The Superchargers so fast! Ford and Tesla have recently made an agreement so Ford EVs can use Tesla's Superchargers. But not ALL of them. This adaptor worked perfectly at a Supercharger at a compatible location. (To test the network, I tried 2 other locations that my Ford app stated "Not Compatible". No charge.) Make sure that your EV has compatibility with Tesla or this will not work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works without any issue for a Lucid Air at Tesla Compatible Chargers. The only 'con' is that it can make physically plugging in the charger a bit tricky requiring you to park very thoughtfully - maneuvering/ parking out of the line and/or up very close. Once plugged in seamlessly charges. Well worth that annoyance to have plentiful access to fast chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Power options open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and fits like a glove. Only draw back is the price. I feel likes it’s too expensive for the device.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great accessory for my EV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is great, very easy to use and gives you more accessibility to charging your vehicle. Using the Tesla's superchargers speed up time when traveling and charging your vehicle. This adapter gives me more places to charge my vehicle very easy to use and I highly recommend it, this is a great accessory for my vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Solid Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised at how solid and well-built this adapter feels right out of the box. The materials and construction are top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for about a month now. Zero issue at multiple tesla superchargers.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Allows avoiding charging anxiety on long road trip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated when needing a tesla fast charging on road trips. Easy to use, and works as stated. I have a Mach E.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did the job connected to my ev9 and was successful for a long road trip to multiple Tesla superchargers

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Great!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This adapter works great and haven’t had any issues. Nice being able to use Tesla Superchargers!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    range rover hybrid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work with my range rover hybrid. might not work with all cars

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue.

      Best regards,
      Your Lectron Customer Success Team

  • Rated 1 out of 5 stars

    I had a bad experience but thats one case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its $250 for a converter that not only did not work but got stuck on the tesla charger

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      We appreciate your feedback and are here to assist you with using your Vortex Plug.

      The initial stiffness you’re experiencing is a safety feature, ensuring that the adapter maintains the tolerance required for high voltage charging across version 3 and 4 Superchargers, taking into account slight variation differences in connector sizing.

      This tightness will ease after 3-5 uses while still upholding its safety standards per industry guidelines (UL225).

      Here’s how to safely disconnect your adapter:

      After charging, wait a moment for your vehicle and the charger to end communication before attempting to remove the adapter.
      First, push the adapter forward then fully press the release switch on the underside of the adapter to remove the Supercharger connector.
      Then, remove the adapter from your vehicle.

      Your safety and experience are our top priorities, which is why our adapter is the most widely used across Tesla Supercharger stations.

      For your convenience, we recommend reaching out to us via email at [email protected] so we can assist you better.

  • Customer reviews from Wasserstein/Lectron

    User rating, 4.9 out of 5 stars with 123 reviews on Wasserstein/Lectron.

    See all Wasserstein/Lectron reviews
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