Customer Ratings & Reviews
- Model:
- CAPH-GT-S
- |
- SKU:
- 6462963
User rating, 4.6 out of 5 stars with 13 reviews.
4.6(13 Reviews)- 12 Answered Questions
Customer reviews
Rating 4.6 out of 5 stars with 13 reviews
(13 customer reviews)to a friend
Rated 5 out of 5 stars
Great product but be prepared for the assembly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product but a little challenging to assemble. The directions could be a little more clear. Other than that, I’m very happy with the heat it throws off and the looks of it.
I would recommend this to a friendBrand response from LEGACY HEATING Service Team
Posted .Thank you for the review, we take great pride in bringing quality products to the marketplace. Good to hear you are enjoying your new fire table.We are committed to making every customer feel satisfied with our products.
Rated 2 out of 5 stars
Good heater; poor service!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the heater and it was a breeze to assemble. Started it up to make sure it worked then covered it to await the first use. A week later installed a new propane tank and used the heater for a couple hours. Heater functioned great! Turned off the heater and went inside for the night. The next morning, I went to cover the heater and noticed the glass tube in the center was cracked just below the retention clips at the top allowing the tube to wabble freely inside the enclosure. I get it-glass can have a flaw. Figured it wouldn't be a problem to get a replacement shipped. So I contacted support as instructed via the documentation at the email provided...no response. Ok, maybe they're busy. Gave them a week...still no reply. So, sent another email. No response. Called 800 number and no one ever answers. So I left a voicemail. I have yet to be contacted by service. I had much better expectations for support based on the overall quality of the unit itself. Unfortunately, that has NOT been my experience! Now I'm coming up on 3 months and still do not have a heater that can safely be used.
This review is from Legacy Heating - Outdoor Flame Heater - Brown
No, I would not recommend this to a friendBrand response from LEGACY HEATING Service Team
Posted .We are very sorry to hear that you had an issue with our products. We strive to make every product durable and functional for you, the customer. If you do still have the unit please give us a call at +1-800-379-2185 or email at info@calell.com so that we can take care of this problem for you.We are committed to making every customer feel satisfied with our products.
Rated 5 out of 5 stars
It’s A Heatwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These aren’t just flashy and good looking, they pump out some serious heat!
I would recommend this to a friendRated 5 out of 5 stars
Great looking heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This heater looks great. Some of the holes didn’t line up quite right, but some minor adjustments made it alright. The heater doesn’t put off much heat unless you are right next to it, but if in the right space it should work fine.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this outdoor heater is amazing, i received soo many compliments at my pool parties! its puts out amazing heat. It was alot to put together thou!
I would recommend this to a friendRated 5 out of 5 stars
Luv It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, we love it. It is like having a huge candle on your deck, warmth, beauty, style. We replaced a standard top down patio heater and this is so much better. Luv it!
This review is from Legacy Heating - Outdoor Flame Heater - Brown
I would recommend this to a friendBrand response from LEGACY HEATING Service Team
Posted .Thank you for the review, we take great pride in bringing quality products to the marketplace. Good to hear you are enjoying your new fire table.We are committed to making every customer feel satisfied with our products.
Rated 5 out of 5 stars
Simply beautiful with wonderful heat output
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful center flame through the glass pillar. Very attractive design for a great conversation pit next to our fire pit table. Enough heat on its own to be effective without other devices in most cases.
I would recommend this to a friendBrand response from LEGACY HEATING Service Team
Posted .We are glad to hear that you are enjoying your new patio heater! Thank you for your feedback and should you require any assistance in the future, please contact our Customer Care department at +1-800-379-2185 or email at info@calell.com.We are committed to making every customer feel satisfied with our products.
Rated 4 out of 5 stars
Count on well more than an hour
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was no fun putting it together as the instructions were pretty vague, and many of the holes didnt align for the screws. But once done wrestling with the construction (and rigging some of it due to the misalignment), it's an attractive (and warm) addition to the patio
This review is from Legacy Heating - Outdoor Flame Heater - Brown
I would recommend this to a friendRated 5 out of 5 stars
Great quality and looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality looks good. Setup took about 20mins. Fairly easy and done by myself. The flame looks great and heat produced was warm and good for about 4-5ft away. Hope it holds up over time.
I would recommend this to a friendRated 5 out of 5 stars
Nice back yard touch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are so beautiful alot to put together but its really nice love the wheels
I would recommend this to a friendRated 5 out of 5 stars
Great for any event.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great heaters and very modern looking. Assembly was rather difficult but not impossible.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outdoor heater works very well. Spent 2 hours on assembling.
This review is from Legacy Heating - Outdoor Flame Heater - Brown
I would recommend this to a friendRated 4 out of 5 stars
Legacy propane heater exceeds expectations!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took longer to put together than I was expecting and had to disassemble several steps before moving forward. But overall quality, appearance, and performance are all very good!
This review is from Legacy Heating - Outdoor Flame Heater - Brown
I would recommend this to a friend