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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 251 reviews

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86%
would recommend
to a friend

Customers are saying

Customers recognize the value of this laptop, praising its affordability and the inclusion of Microsoft Office 360 and Webroot in the bundle. They appreciate its fast performance, thanks to the i5 processor, and its ample storage capacity. However, some users have concerns about the speakers and sound quality, as well as the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 251 reviews
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good computer at a real good price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good, Windows 10 problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to use to for what I intended without timeout errors! I am not techie enough to go thru the recommended patches. This should have NOT been shipped without the fixes installed. Really disappointed in Best Buy! I buy all my electronics from you guys but this one sucks!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      There may be driver updates that can correct the problems you are experiencing. You can follow the link below to Lenovo.com support-drivers to look for updates for your system. Be sure to create a restore point for your system before you make any changes or download new software to your system. Hope this helps:
      http://support.lenovo.com/us/en/products/Laptops-and-netbooks/100-series/100-15ibd/80QQ/00M7US?linkTrack=Caps%253ABody_SearchProduct&tabName=downloads&beta=false lenovo

  • Rated 3 out of 5 stars

    this computer is hard to turn on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to use the on/off button on the side. very narrow button, that has to be pressed precisely.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow. Especially when picking up Wi-Fi. Overall not bad for the price and the extras

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a little slow loading. Maybe after I mess with it few note times it get better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted Only a Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in June 2016. It was shot by August 2017. Luckily I bought the extended warranty, but it wasn’t fixable so they sent me a gift card for the value of the computer. I only used it for college classes, so writing papers or doing research. Luckily with the gift card I got something way better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great labtop to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop. Functions great. I wish that my emails would update faster than 15 minutes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with the webroot access code it shredded when peeled from package

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top does its job. It is not the best but not the worst

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has some problems with camera as well as software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, a little slower than what I was expecting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was cheap.......................so, i bought it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 1 out of 5 stars

    SLOW SLOW SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the same PC at work, with Intel CORE i5 nd i could do anything on it -- but this one has windows 10 - so that must be what slows it down -- this PC is so slow -- hate it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      There may be driver updates that can improve the performance of your system. You can follow the link below to Lenovo.com support-drivers and look for driver updates for your specific system. Be sure to create a restore point on your system before you make any changes or download any new software. Hope this improves your experience:
      http://support.lenovo.com/us/en/products/Laptops-and-netbooks/100-series/100-15ibd/80QQ/00M7US?linkTrack=Caps%253ABody_SearchProduct&tabName=downloads&beta=false lenovo

  • Cons mentioned:
    Not recommended

    Rated 1 out of 5 stars

    It was too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a college student or a professional I wouldn't recommend this at all. MacBook all the way

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    By far the worst purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst PC I've ever bought. It was slow even before I added programs. I thought I'd soon just upgrade the RAM but before I could some of the buttons quit working. Now I'm out of warranty, just a couple days, and it's worthless. Best Buy should not even sell this level of product, but instead they pushed me to buy it since it was a bundle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is not the fastest on the market. would not use to crunch large data files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two days, ran unbearably slow straight out of box. Screen had terrible glare, but performance was absolutely terrible. Returned after two days. Lemon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slowest laptop I ever bought . It's new and it takes that long to start and load imagine when you have a couple of files stored in it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken When I bought It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a good deal, but it was broken when I purchased it. Ended up getting a Dell, MUCH BETTER!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs slow, don't like the slide click mouse, voice help doesn't work properly. Unhappy with purchase.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      You might want to check for driver updates for your system. You can follow the link below to Lenovo.com support-drivers and look for updates for your specific system. Be sure to create a restore point on your system before you download any new software, we hope this improves your experience:
      http://support.lenovo.com/us/en/products/Laptops-and-netbooks/100-series/100-15ibd/80QQ/00M7US?linkTrack=GPS%253ABody_Search%2BProducts&tabName=downloads&beta=false lenovo

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