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Customer Ratings & Reviews

Your price for this item is $684.99

Customer reviews

Rating 4.4 out of 5 stars with 9 reviews

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Customers are saying

Customers appreciate the Flex 5 14" 2-in-1 laptop for its versatility, describing it as the perfect all-around laptop for those on the go. Another advantage mentioned by customers is its good battery life, although some suggest it could be improved slightly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Good battery life, Touch screen, Versatile
    Cons mentioned:
    Limited storage
    Best Buy Employee

    Rated 5 out of 5 stars

    amazing value laptop

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo Flex 5 is a versatile 2-in-1 laptop that offers a combination of functionality, performance, and portability. With its AMD Ryzen 5 processor, 8GB of memory, and 128GB SSD, this laptop is designed to handle everyday computing tasks with ease. One of the standout features of the Lenovo Flex 5 is its 14-inch touch-screen display. The touch-screen functionality adds a layer of versatility, allowing you to use the laptop in various modes, including laptop, tablet, tent, and stand. The display itself is vibrant and responsive, making it enjoyable to use for both work and entertainment purposes. The build quality of the Flex 5 is solid, with a sleek and modern design in graphite gray. The laptop feels sturdy, and the hinge mechanism allows for smooth transitions between different modes. It's worth noting that the 2-in-1 design does make the laptop slightly thicker and heavier than traditional laptops, but it's still portable enough to carry around comfortably. Performance-wise, the AMD Ryzen 5 processor delivers decent speed and responsiveness for everyday tasks like web browsing, document editing, and multimedia consumption. The 8GB of memory ensures smooth multitasking, allowing you to switch between applications without significant slowdowns. The 128GB SSD provides fast boot times and quick access to your files, although the storage capacity may feel limited for users with large media libraries or extensive software requirements. In terms of connectivity, the Flex 5 offers a good selection of ports, including USB Type-A, USB Type-C, HDMI, and an SD card reader. This provides flexibility in connecting peripherals, external displays, and transferring data to and from the laptop. The laptop also features a decent keyboard with good key travel and a responsive touchpad for precise navigation. The Flex 5's battery life is respectable, allowing you to work for around 7-8 hours with moderate usage. However, it's worth noting that extensive multitasking or running resource-intensive applications may reduce the battery life accordingly. Charging the laptop is relatively quick, thanks to the included power adapter. While the Flex 5 delivers on its core functionalities, it's worth mentioning that the 128GB SSD may feel restrictive for users who require significant storage capacity. However, you do have the option to expand the storage using external drives or cloud-based solutions. Overall, the Lenovo Flex 5 14" 2-in-1 Touch-Screen Laptop offers a versatile computing experience with its flexible design and responsive touch screen. Its performance, while not top-of-the-line, is more than sufficient for everyday tasks, and the laptop's build quality and portability make it a convenient choice for users on the go. If you can manage with the limited storage capacity, the Flex 5 is a solid option for those seeking a versatile and reliable 2-in-1 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint sensor, Good battery life, Touch screen
    Cons mentioned:
    Processing speed

    Rated 4 out of 5 stars

    Impressive computer, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this computer regularly for about 2 weeks. I purposely needed a touch screen for online zooming and whiteboard writing for several hours a day as a teacher. I absolutely love the included stylus. Works great, writes smooth, and allows me to see better (used to use finger) and write very small if needed. If you do a lot of screen writing, this is a must have. I also like the Microsoft whiteboard it is linked to a bit more than the zoom whiteboard. Stylus also works great with bitpaper. Love the backlit keyboard. Screen is pretty good, brightness is decent, but taking it down one level takes it down a lot. Sound and speakers are good. Nice and loud enough. Finger print is so handy. Battery is good enough for several strong hours of use...not annoying. Speed: 8/10. Features: 10/10 I gave this a 4 out of 5 because of the what seems to be an occasional pause in processing. And last week while working with a student the screen/keyboard froze and went completely unresponsive. I had to shutdown and reconnect. Had me a bit worried... All in all, this had the features I needed and didn't break the bank. Wish it had more memory, but the same model is available with more memory on other sites. (I wanted BestBuy for trustworthiness and return policy as opposed to Amazon.)

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14. We are pleased to hear that the Flex 5 14 is working out so well for you. With regard to system freezing, check to see if the issue occurs only while online, within a video conferencing APP. If this is the case, the issue may be with the settings within the conferencing APP. Check these settings to be sure they are correct. If the system freezing occurs while offline as well, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Pros mentioned:
    Good battery life, Versatile

    Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. It flips,rotates it does it all work so smooth and the pen wow perfect. Batter life is great but could be a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Accident protection
    Cons mentioned:
    Hinge

    Rated 2 out of 5 stars

    Failed hinges common but devices is fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased October 2021, it is now March 2023 and the hinges spontaneously failed at different times, cracking the screen. Either get the accident protection/ insurance or purchase an HP ENVY Which I bought in 2019 and it looks and works the same as the day I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great performance.. really didn't want to spend a lot of money on a laptop processor works just the way I wanted it to the perfect all-around on the go laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14. We are pleased to hear that the value and performance of the Flex 5 14 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Good performance in a great form factor.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased three of these at different times between 2020-21. Great starter to mid-range laptop for those on the go or need a decent machine to upgrade to.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14, model number 81X200C8US. We appreciate your loyalty to the Flex 5 14 and the Lenovo Brand. We are pleased to hear that the Flex 5 14 is working out so well. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas. It was going to replace a Mac that she hated. Well she got so frustrated with the Mac that I gave her this one earlier. So far she likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for college. Had issue with static on battery but Lenovo support was great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14 2-in-1 Touch Screen Laptop. We're happy to hear that the specifications and features of the Lenovo Flex 5 14 2-in-1 Touch Screen Laptop meet your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the unit - would definitely buy again

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14. We are pleased to hear that the value and performance of the Flex 5 14 meets your computing needs so well. Lenovo

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