Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $617.99

Customer reviews

Rating 4.4 out of 5 stars with 17 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Lenovo Flex 5 14" 2-in-1 laptop for its touch screen capabilities, describing it as a great size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    14 inch lenovo laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo Flex 5 is a great size and love the lighted keyboard. i-3 is quick and has enough ram and ssd space to do quick on the run use and perfect for me on the go. Like the touch screen too.

    I would recommend this to a friend
  • Pros mentioned:
    Runs fast, Touch screen

    Rated 4 out of 5 stars

    Great for everyday use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty decent laptop for what my wife needed. She simply wants to get on the internet to manage activities for the house. It boots up very fast, doesn't lag when loading apps or the browser. I wouldnt recomend for gaming but the screen is crisp enough to watch movies on. For general use this is a great laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14 for your wife. We are pleased to hear that the features and performance of the Flex 5 14 meets your wife's computing needs so well. Lenovo

  • Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    good option with a microphone issue

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your use is basic and personal this works great. good quality, size and very light. but a big issue is microphone. i had this for a year and the microphone has an echo that i havent being able to fix, with many tutorials watched and im a bit of a manual geek and havent being able to fix it. so if you wont need it for meetings, face calls etc ... this might work good for you. battery lasts pretty good, i try to not keep it charged every day i used it but try not to drawn off the battery below 5%.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14, model number 82HS0008US. This model ships with a Dual Array Microphone built in. Here is a link to tips for fixing microphone echo:  https://www.dialpad.com/blog/mic-echo/ Lenovo

  • Pros mentioned:
    Assistance, Touch screen

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, the touch screen helps out a lot for me, the assistance is great; this laptop is great overall.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14 laptop. We are pleased to hear that the Flex 5 14 meets your computing needs so well. Lenovo

  • Pros mentioned:
    2in1 feature, Good battery

    Rated 5 out of 5 stars

    Average 2in1 for students.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop with 2in1 feature. Good battery too.

    I would recommend this to a friend
  • Pros mentioned:
    Runs fast
    Cons mentioned:
    Heats up, Loud fan

    Rated 2 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer, runs fast. I returned it because it gets VERY hot.. & the fan makes a loud noise. It gets so hot that i couldn’t even put it on my lap.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo Flex 5 14 model number 82HS0008US. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I LOVE THIS COMPUTER

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer. Easy to use & setup. I love how I can use the screen & not the keyboard. The body is solid. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet, I use it for my schooling. It was great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14. We are pleased to hear that the performance of the Flex 5 14 meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    For the wife

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is just what we needed. I had to do my own research and tell the salesman what we wanted. Service is so bad at our location that I had to go find someone to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect steaming device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast start up and shut down. Crisp clear screen. Was just what I needed for basic internet use and streaming. I’m not a gamer so I didn’t need that level of power. This is great for the value.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14 model number 82HS0008US. We are pleased to hear that the Flex 5 14 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Remote purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a computer for my mom via a phone consultation. The salesperson was fantastic and the subsequent product delivery and installation visit went smoothly. My mom and I are very pleased.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14 for your mother. We are pleased to hear that the Flex 5 14 is working out so well for your mother. Lenovo

  • Rated 5 out of 5 stars

    Better than what I Expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it for my simple leisure activities. The Tablet like abilities, it’s really light (weight) ad sleek design, the battery life is amazing! All in all I couldn’t be more happier with my purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14. We are pleased to hear that the Flex 5 14 features and performance meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great choice for students!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of the laptops for my twin daughters for school. They love them!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5 14 Laptops for your daughters. We are pleased to hear that the Flex 5 14 Laptops are working out so well for your daughters. Lenovo

  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal or business use. Very versatile and easy to use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and everything I need for a small personal computer. Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gene is the best!! I would recommend him for all PC purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Hinge broke in less than a year and customer service not helpful

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo Flex 5 14 2-in-1 Touch Screen Laptop, ships with two 360-degree hinges on the screen/keyboard, that have been bench tested through 25,000 cycles (the equivalent of 8 to 10 years of normal use), without a failure. There is a limited 1-year manufacturer's warranty on this Lenovo Flex 5 14 2-in-1 Touch Screen Laptop, covering hardware OEM issues. If you have a hinge that has broken on your Lenovo Flex 5 14 2-in-1 Touch Screen Laptop, we recommend you contact Lenovo Premium Care for additional help, at: 888-278-9707. Lenovo

Sponsored