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Customer reviews

Rating 4.4 out of 5 stars with 453 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 453 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this computer for a few months, and it’s been fantastic. The performance is stellar, handling multitasking with ease. The graphics are vibrant, perfect for gaming and design work. Its sleek design complements my workspace, and setup was a breeze. Highly recommended for both work and play

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ChristianD. Thank you for choosing Lenovo! We are glad to know that your Flex 5i has been fantastic, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great fit for Middle Schooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter's birthday. One month later she still loves it. Uses it for school but also enjoys drawing on the touchscreen. Pretty responsive speed and no issues thus far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JeremiahH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your daughter is loving it and that it is a great fit for its intended use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Size, Touchscreen

    Rated 5 out of 5 stars

    Lenovo, perfect for Seniors.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Lenovo July, 2024, and I love it. I've had 2 other laptops, HP and Dell, both worked fine for me; however, I feel more comfortable with the Lenovo, I'm a senior, and it works for me, good keyboard, easy instructions, excellent screen size, very good response. I love the touchscreen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Joerun, thank you for choosing Lenovo! We are pleased to hear that you are loving your Flex 5i and that it is perfect for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid bill Clear screen easy to use love the 2 in 1

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, CarlC. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for college!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son in college as a lightweight laptop to carry to classes. He loves it--said it's fast, has nice features and holds plenty of memory for day to day school things. It's nice and thin so it's easy to carry with all of the other things in his backpack too. Great little machine!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JenniferR, thank you for choosing Lenovo! We are glad to hear that your son loves it and that it's a great fit for what he needs. We appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small Yet Mighty Titan, Surprisingly Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Formerly an avid, "HP Only," fan! Boy was I wrong, nothing against HP, but definitely impressed with this tiny titan! Enough ram to power through everyday tasks, perfect size for travel, and sleek design that unfortunately puts my 15.6" HP aside.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, George. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i has impressed and is working out great for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great performance for price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a low budget laptop, it handles all basic functions you would expect. It runs Office Apps, and Google docs without issues. It handles multiple Chrome tabs very well. I personally set the tabs to become deactivated, and it takes a few seconds for them to reactivate, but the trade-off is that I can keep as many as I want (over 50) available for when I want them. The monitor is crisp and has a very good brightness level. The touch screen responds well and the USB-C makes it easy to connect my hub with all my accessories. I connected three Bluetooth peripherals without issue. The only drawback (and I pin this to Windows), is that sometimes I am forced to do a restart after it goes to sleep because it starts behaving poorly (it disconnects Bluetooth, apps start to drag, etc). I usually keep it powered on constantly, so it really doesn't bother me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Betovs, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Purchased for college

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for online College classes And let me tell you, it was a great purchase. The laptop can keep up with the 10 million tabs I have open while doing research and writing assignments. I’ve never had an issue with it freezing once, and if you connect it to multiple screens, it has no problem connecting or lagging from Screen to screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AceZ,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i 2-in-1 is working out great for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Good 2-in-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a beautiful screen and is a fast little machine. The fingerprint reader works well and so does the touch screen. Fold it over and it works great as a tablet. I was very pleased, especially since it was on sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, bonafide49, thank you for choosing Lenovo! We are glad to hear that your Flex 5i and its features pleases you very much, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don’t hesitate to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for personal use. Battery last long and great for travel. Would recommend to anyone looking for an on the go laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DarrelB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i works great for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Laptop!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is my favorite of all my laptops. Compact and slick. Has all the bells and whistles and easy to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TriciaH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 is your favorite laptop you've had so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    good for school and travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look and performance only down side unlike dell which is kept with the device. Lenovo wants you to pay for the maintenance upkeep. the ads seem to be popping up more at start but for the most part love it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient, great for college students!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop worked great for college student! Touch screen was a bit difficult at times, but overall ran smooth and quickly. Laptop got the job done and had a good screen size as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I hoped for in a couple of ways: 1. The screen is absolutely beautiful! 2. In general the processing power and speed are more than I expected-specifically Microsoft Excel. 100% would recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ChrisS, thank you for choosing Lenovo! We are glad to hear that your Flex 5i exceeds your expectations, and we appreciate you taking the time to share your thoughts with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for a simple need. Having the touchscreen yet also the keyboard is a nice option. Easy and simple and light weight makes a great product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AnnaL, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is a great fit for your needs, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Sturdy, Lightweight, Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo is a solid little laptop that covers more than just basic needs, all for an extremely good (sale) price. I's lightweight but sturdy, with two lid connectors (not the hideous single middle connector that tends to fail), nice graphics, keys with a slight bounce, enough reaction and memory to get my jobs done (email, web browsing, one person games, photo storage, office suite). Having had Dells and HPs in the past, this is my second Lenovo, with the first still going strong, and they are both heads above the others. Small but mighty. Perfect for school, office, and daily needs. Recommend, and would purchase again, especially on sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, FishCakes, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been solid and exceptional for its value. We appreciate you taking the time to share your perspective with us. Sincerely, CrabCakes Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Laptop for low powered computing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is made for certain applications. It doesn't have high specs but performed well for what I was trying to accomplish which was managing my home network and remoting in to family members computers to troubleshoot. In the end I felt that I needed something a bit more powerful that would be relevant for more year to come. That being said, if this is an excellent machine if your needs aren't demanding, especially if you get this on sale! (was able to get it f or $350 on sale)

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Pete. Thank you for choosing Lenovo! Although it did not work out, we are glad to hear that your time with your Flex 5i was pleasant, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    LeNovo Ideapad5i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my LeNovo Ideapad5i laptop purchase as I needed to replace my desktop computer. It is everything promised: light, Intel, battery, touchscreen, etc.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, NancyK. Thank you for choosing Lenovo! We are glad to know that you are very pleased with your Flex 5i, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Perfect for k-8 grades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because apparently kindergarten requires a pc to do homework now.....anyhow, super user-friendly easy setup. Quick and capable with touchscreen and backlit keyboard

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Paddyboy2519, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is perfect for your use, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Lenvo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall styling other than I like number keys on the side not just on the top edge. It is a little smaller than I like but is light weight. I don t like that you have to take out of S mode in order to do a download of some apps if microsoft does not have them. That is supposed to be a safety feature but to me it is a hindrence. I probably would not buy this again. It has some features that I like and the price point was good. Perhaps I will like it better with more use as I have used it very little, but truth is I navigated back to my old Dell PC. So I have not used it enough and only had it a couple of weeks so I have no clue as to battery life or if I could really rate ot fairly.I do like the keyboard. It looks as if this one will be a "spare".

    I would recommend this to a friend
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