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Customer reviews

Rating 4.4 out of 5 stars with 453 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 453 reviews
  • Rated 5 out of 5 stars

    Versatile and Reliable 2-in-1 Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Lenovo Flex 5i 14" FHD Touchscreen 2-in-1 Laptop for a while now, and it has been a game-changer for me. The touchscreen is very responsive. The performance has been solid for all my daily tasks, from streaming videos to working on projects. The battery life is impressive, easily lasting a full day of classes without needing a recharge. Overall, I'm really happy with my purchase and would definitely recommend it to anyone looking for a reliable and flexible laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SudhakarB, thanks for choosing Lenovo! We are glad to hear that your Flex 5i has been a game changer for you and that you are really happy with your laptop. We appreciate you sharing your perspective. Lenovo

  • Rated 4 out of 5 stars

    Love screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of having this product is working ok. The only thing is that sometimes the keyboard does not want to work after using it as a tablet. It ends up working always but that initial use might take two or three attempts. What I like about it is the size of the screen. It is not rectangle but a square which allows you to see way much better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my purchase. Very user friendly. Touch screen is great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JeanneR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are happy with your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beyond amazing. It works beyond wonders for my school work. I love that when I’m writing an essay I can talk into my computer and it types it out for me I love the fingerprint lock and how the keypads light up. Overall beyond worth the price!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrendaM,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your experience with this Flex 5i 2-in-1 has been amazing and that it meets your needs well.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is small and easy to carry around. Love that the screen can go all the way back. I just wish they had cases available for this model.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ANicole22, thanks for choosing Lenovo! We're thrilled to hear that you love your Flex 5i. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect Netflix machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale just to watch movies in bed. Very tight hinge feels durable, perfect for watching in "tent" mode. Won't be using most of the features of this machine, but the display and load speed is incredible w/ Prime video, Netflix, etc. Battery lasted 5+ hours of full screen viewing, recharged quickly. Plan on using it for taxes, eBay listings, and a few other things in the future because the touch screen is very responsive. Very happy I picked this up for $400!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KrisPDX, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is perfect for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Simple but does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and light at the same time, good for basic computer work. Love the flexibility to use it as a tablet and would buy another one for the teenagers to use at school.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JuSa. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i meets your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Nice little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what we need it for, which is some basic internet usage and some slight school work. Other than that it needs a little more umph! Otherwise great computer the touch screen is very responsive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Adamostermeier,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that the Flex 5i 2-in-1 is performing well for you overall.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Versatile and light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how light and compact with a touch screen. But my only complaint is that the camera started getting messed up and has completely quit working just a month after the warranty expired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! Very easy to use! I take it everywhere! So convenient, it is pretty fast! Haven’t had any delays so far! Highly recommend. The battery life is great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, PerlaC, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Lowkey a good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light,thing and gets the job done! However it charges a little slow but no worries because the battery life compensated for it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MohammadY, thank you for choosing Lenovo! We are glad to hear that your Flex 5i gets the job done for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Lenovo 5i 14" Touchscreen Laptop. It is fast and very compact. I like it very much.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, . Thank you for choosing Lenovo! We are glad to hear that you are very happy with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Well worth the buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the touch screen and how you can flip this into almost like a tablet. I was skeptical because it was priced low but exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great 2-in-1 solution, good price overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great 2-in-1 solution, lighter than I thought it would be, and overall good processing speed for surfing, video streaming and some normal app use. The Thunderbolt port allows me to dock with my universal dock for extended monitor/keyboard setup, and great tablet function when folded over. I had to remove the Win 11 S mode to allow me to add other apps.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ChillWil98198. Thank you for choosing Lenovo! We are happy to hear that your Flex 5i is working out well for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Size, Touchscreen

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school , runs very well and a good size to travel with. The touch screen is very neat and useful when doing work !

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LyssaB, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop - Lenovo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop in less price…very happy with the performance, sleekness and light weight.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RajatG, thank you for choosing Lenovo! We are glad to hear that you are very happy with your Flex 5i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to see if my current laptop was upgradeable and the Tech was very kind, he looked at my laptop and informed me that it was not. I then asked if he could help me pick out another laptop I can use to do general bookkeeping, school work, etc. He showed me a few and explained the differences. I am very happy with the choice I ended up purchasing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AnnMT. Thank you for choosing Lenovo! We are glad to hear that you are very happy with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Size, Touchscreen

    Rated 5 out of 5 stars

    Powerful Little Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size! Quick response, great screen colors. Add touch ability and flex (I love to sit and play majong in the tablet mode) and it's love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Father's day. His old computer was at least 7+ years old and one of the USB ports was not working. This is a great upgrade for him and the price Best Buy had was perfect. I paid $399 for this and then two days later it was on sale for Memorial weekend for $50 less. Their price match policy is wonderful and the person who helped me got me $50 back in refund on my credit card. Thank you!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, imkyle. Thank you for choosing Lenovo! We are glad to hear that your experience has been awesome, and we appreciate you taking the time to share it with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Fine Flex 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Flex 5i 2 in 1 is exactly what I wanted. Windows 11 on a large tablet configuration.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RichardF, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i is an exact fit for what you were after, and we appreciate you taking the time to share your perspective with us. Lenovo

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