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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 657 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 657 reviews
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased back in Feb 2025. Decided to use it for awhile before writing a review. Wish I could say I like everything about this laptop but that isn't the case. I like the touchscreen and overall response rate of this laptop. I'm not sure if those who gave the battery life positive reviews were provided an incentive n. Because the battery life on my laptop sucks. The one thing I don't like is the battery life, it sucks. It drains down way too fast for brand new device. Although I like this device, I would not recommend it because of the battery life.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Robo,

      Thank you for sharing your feedback with us. We are sorry to hear that your Flex 5i fell short for you in this regard.

      We'd like to work with you to share some ways to improve battery life with your laptop. To start, by utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.

      If you have questions or need further assistance, please don't hesitate to reach out.
      Thank you for your understanding.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, justbrhe right size and fast in accessing data and websites

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KarenF, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Good School Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good graphics, fits easily in backpack, touchscreen

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JVK2, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been good for its purpose, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good good built

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchaseI ever made obviously I could have more this laptop on the same price which I paid for it $200

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Homeschooling/everyday laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to switch from touchscreen to regular touchpad use and being able to flip the screen whatever way I need has been a game changer. I use this computer for my sons homeschooling and it has been very useful and easy for myself and my 6 year old to navigate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JeremyH. Thank you for choosing Lenovo! We are glad to know that your Flex 5i is working out great for you and your son, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great streaming laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandpa needed a new computer for scrolling his facebook and playing his pop it. Works great for when he is sitting in the living room with his feet up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    decent laptop for school (not college)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent laptop. lightweight with enough power for schoolwork.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We are glad to hear that your Flex 5i satisfies your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for easy setup and browsing internet within minutes it is great. More than powerful enough to run several tabs and apps when doing schoolwork.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrianB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out well for you and for your usage.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modern laptop and this one went on sale at the right time. The flip screen is convenient for watching movies and it easily handles the programs I am running.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MatthewS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great bargain!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is crisp and clear. Fast processor. Good laptop for the price for a student

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, runs smooth in addition to being flexible and touchscreen among other features.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance when compared to other laptops the 2 in 1 with best price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop month ago and its open box i was litoworry about it bcos open box but it is workin perfectly, batery backup is good . It just seem like new

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Naka,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working perfectly for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    My convertible Lenova LT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Laptop is what the technician ordered. It's exactly what I needed to complete my college assignments and compact enough to carry with me anywhere I go. My silver friend laptop is easy to use as a laptop or as a tablet because of it versatility. Let me mention the touchsceen functionality is awesome. Opening and closing programs have never been easier. A great product and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college freshman's laptop broke down right before final exams (AHHHGGGG). I had to run out last minute and get a dependable durable laptop. This did the job my son says this laptop is top notch he loves the touch features and the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my daughter. She only uses it for regular use nothing fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Not that great..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for almost a year now and the battery doesn’t stay charged when off ever since the first day I bought it.. I’ll turn it off at 100% and a few days later it’ll be at between 70-80%.. the only thing I use it for is for reading.. it’s a good study laptop but it’s too expensive if that’s what you’ll use it for, you’d be better off getting a celeron laptop for less than $200.. only thing I like is the touch screen

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LindseyS,

      Thank you for sharing your feedback with us. We are sorry to hear that your experience with your Flex 5i has been satisfactory. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, applying all available updates here as well.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this.

      Best regards,
      Lenovo Lenovo

  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I gave it 4 stars and would give it 5 but the weak speakers lowered it. I'm not a power user so it is plenty fast for what I do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TerryV,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Value Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale for the unbelievably low price of $379. This is the best bang for the buck out right now. It is digital pen ready with a 360 degree touch screen. The screen while not OLED is decently bright and colorful. The backlit keyboard feels good and the fingerprint sensor makes loging in simple and secure. Battery life is the weakest part of the system, but as a user who is generally plugged in while traveling, it doesnt bother me. Finally, it met my requirement of a USB-C Thunderbolt port to make connecting a second screen a breeze. It also allows you to fast charge the laptop via USB-C if you forget the proprietary barrel port power supply.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey John, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i offers great value to you, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent option for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent options for school needs. Powerful enough for several tabs & works great with the lenovo pen I bought for it for note taking in tablet mode.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JoshuaD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is an excellent fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

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