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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $679.99

Customer reviews

Rating 4.5 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 636 reviews
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop good speed very appealing and is very convenient as for the touchscreen option.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TracieP. Thank you for choosing Lenovo! We are happy to hear that your Flex 5i is working great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and pricing. Laptop works fine with no issues.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RicardoG,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i 2-in-1 offers great value to you and that it is working seamlessly.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It satisfied my needs. The speed, battery life, and functionality is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modern laptop and this one went on sale at the right time. The flip screen is convenient for watching movies and it easily handles the programs I am running.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MatthewS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Light asked great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something light and fast for my son. This device was perfect. He loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In "S Mode"; needed help to get out of "S Mode"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the computer, I was not told it would be in "S Mode" which means you can't have anything on the device that's not a Microsift product. I wanted to install the Google Chrome browser and Webroot, (my anti-virus program), and the device had to be take out of "S Mode" in order for these items to be installed (along with other non-Microsoft items I'd like to install). The Total Tech/Geek Squad technician over the phone was unable to take it out of "S-Mode" so I had to make an appointment with The Geek Squad at the store to take care of this. It was a bit annoying, but now I'm enjoying my new computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AnnetteB. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is no longer having this issue and that you are enjoying it. We appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for daily use. It is quick, quiet and does not get hot when on my lap.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop month ago and its open box i was litoworry about it bcos open box but it is workin perfectly, batery backup is good . It just seem like new

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Naka,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working perfectly for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lenovo flex 5I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top works perfect for me a casual user with good battery life couldnt be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer for the price. Everything works good except Bluetooth connection disconnects from time to time and the only way to restore it is to shut the computer down and restart it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, justbrhe right size and fast in accessing data and websites

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KarenF, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent option for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent options for school needs. Powerful enough for several tabs & works great with the lenovo pen I bought for it for note taking in tablet mode.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JoshuaD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is an excellent fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Not that great..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for almost a year now and the battery doesn’t stay charged when off ever since the first day I bought it.. I’ll turn it off at 100% and a few days later it’ll be at between 70-80%.. the only thing I use it for is for reading.. it’s a good study laptop but it’s too expensive if that’s what you’ll use it for, you’d be better off getting a celeron laptop for less than $200.. only thing I like is the touch screen

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LindseyS,

      Thank you for sharing your feedback with us. We are sorry to hear that your experience with your Flex 5i has been satisfactory. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, applying all available updates here as well.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GOOD LAPTOP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PC I USE FOR MY WORK, GOOD PERFORMANCE, RECOMMENDED

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RAFAELV,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Flex 5i 2-in-1 is a good fit for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I gave it 4 stars and would give it 5 but the weak speakers lowered it. I'm not a power user so it is plenty fast for what I do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TerryV,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Value Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale for the unbelievably low price of $379. This is the best bang for the buck out right now. It is digital pen ready with a 360 degree touch screen. The screen while not OLED is decently bright and colorful. The backlit keyboard feels good and the fingerprint sensor makes loging in simple and secure. Battery life is the weakest part of the system, but as a user who is generally plugged in while traveling, it doesnt bother me. Finally, it met my requirement of a USB-C Thunderbolt port to make connecting a second screen a breeze. It also allows you to fast charge the laptop via USB-C if you forget the proprietary barrel port power supply.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey John, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i offers great value to you, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Homeschooling/everyday laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to switch from touchscreen to regular touchpad use and being able to flip the screen whatever way I need has been a game changer. I use this computer for my sons homeschooling and it has been very useful and easy for myself and my 6 year old to navigate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JeremyH. Thank you for choosing Lenovo! We are glad to know that your Flex 5i is working out great for you and your son, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Good School Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good graphics, fits easily in backpack, touchscreen

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JVK2, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been good for its purpose, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great bargain!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is crisp and clear. Fast processor. Good laptop for the price for a student

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance when compared to other laptops the 2 in 1 with best price

    I would recommend this to a friend