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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer rating

Rating 2.9 out of 5 stars with 8 reviews

50%would recommend to a friend.
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Page 1 Showing 1-8 of 8 reviews
  • Rated 2 out of 5 stars

    Not really impressed

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    Posted .

    I would of gave this laptop a 1 star but while it was plugged in it was a great computer and tablet, it doesn't run games great not horrible though. When you unplug this laptop and try to pick it up it shuts down , doing research online it seems to be a very common problem , the first day I got this laptop I was so excited until that happened ruined my whole expierence. If you do buy this laptop , check this issue right away . I could have got it fixed through the warrenty but who wants to do that the first day after spending 700$ on a laptop ... No one !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad decision

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    Posted .

    I took a chance on a refurbished Lenovo, seemed like a great deal. But it was not performing well. I was wondering if it was me and Windows 10 or the computer. But after spending way too much time I took it in to the local Geek Sauad guys and it didn't take them long to determine it was a piece of junk. Lenovo was highly recommended but now I don't know whether to trust Lenovo or any refurbished hardware.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for when you have to be mobile

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    Posted .

    It takes a little bit of getting used to, especially if you're not used to Windows 8 or 10, but overall easy to adapt. My issues with the product are very minor: a weird adhesive substance on the surge protector that I'm assuming was from a sticker or label and the fact that the hinges don't move simultaneously; instead the top will bend before the bottom in one, and vice versa on the other. I don't know if this is an issue, but the speakers/headset continue working when the headset is plugged in/removed if sound isn't paused during the change. Overall, a great product for anyone who needs the power of a laptop and the portability of a tablet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geeksquad or Lenovo?

    Posted .

    I bought this lap top refurbished, at first it seemed great but after the first month windows crashed, the geforce card updated and made the system go crazy, ended up on three tech support chats from geeksquad, Microsoft and nvidia only to fix it myself through Lenovo community . Then I installed a USB to vga adaptor recommend by best buy and the unit crashed again and all I have is black screens. I'm trying to get this fixed as we speak, but here's the super awesome part....you ready??? While on the phone with geeksquad they tell me there's no record of me purchasing this laptop, they do however have the security software they sent a week after I received the laptop on file as being purchased. They have all my info and I have all my documentation including the box it was shipped in and they don't see it on file. This is not ok! So tomorrow I get to waste another day going to best buy to see what is going on. I might add that both of the tech calls I had with geeksquad were the most worthless "tech" support calls I've ever had and I seriously only use the words tech support for lack of a better word because they are the furthest thing from tech support. The awesome warranty is pretty much useless as well. Im the last person to give a bad review or review in general but after tonight I'm absolutely furious over the lack of concern geeksquad had. I don't know whether it's a bad product or all falls on geek squad but I'm 99.9% positive this machine fails because of the geeksquad team that refurbished this. Here's a hint bestbuy, just because people are "gamers" doesn't mean they know about computer systems, it just means they know how to game. Please for the love God hire real technicians!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as a new product

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    Posted .

    Great price. Bought for college courses has everything I was looking for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    KEEP YOUR MONEY

    Posted .

    Two days into owning this computer! It keeps shutting down (black screening) when I have it on my lap as a "laptop" and it moves the slightest bit! I kid you not when I tell you that it has done this between 9 and 12 times tonight alone! So ridiculous for a new laptop! The only way it does not do it is to KEEP it plugged in.. OR if not plugged in to keep it on a flat non-moving surface. Rather defeats the purpose of it being a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, great purchase!

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    Posted .

    I knew I wanted a Lenovo thinkpad because my last job issued me one and it was great. I first bought a "refurbished" Lenovo and it didn't take long after starting it up to see that it was not in good working order. This computer has been great, and it was an open-box purchase. I don't play games and am not very tech-oriented, so I use it for pretty basic stuff. Windows 10 download went smoothly and now I'm just hoping it will last a long time without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system for school.

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    Posted .

    Great deal fro the price. I've put it to the test on games I play as well as programs I dabble in writing. The 2-in-1 feature is awesome.

    I would recommend this to a friend
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