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Customer Ratings & Reviews

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Customer reviews

Rating 2 out of 5 stars with 4 reviews

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25%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Daily use, Gaming, Windows 11

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop as my daily driver at work and it has been working great. I also updated to Windows 11 and it works well with the new OS. I use it to check mail, surf the web, and even do some light gaming with it (Civilization 5 and Stellaris).

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it and it was damaged. Do not get it. I would recommend getting a new one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Flickering screen, Touchscreen issues

    Rated 1 out of 5 stars

    Disappointed with many problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one my freshman year of college (3/4 ish years ago) and since then, I've had nothing but problems. The screen will flicker and stop working, (took it into BestBuy twice for this in the span of 1 year) and now my touch screen won't work. I have to use the mouse to try and draw, and can't scroll on the screen as I could 3 years ago. The battery life has also really gone downhill. I'm lucky if I can get 2-4 hours out of it without needing my charger. Really disappointing machine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Flickering screen, Poor information

    Rated 1 out of 5 stars

    Do not waste money on these laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had the chance to not give stars at all I would not give no stars. the worst computer you ever invested. If you have one get rid of it ASAP. People please do NOT buy this brand. Lenovo has terrible features in the laptops that will stress you out. I sadly bought one and I am having a terrible time with my computer. It flickers for no reason. I totally regret for having this laptop. Lenovo does not do anything for you if you have this issue. avoid wasting money and get something way better and of course way cheaper. Plus, BestBuy workers are terrible. They have no idea on the products they sell they just tell you poor information on products. Again, do NOT waste money on these laptops.

    No, I would not recommend this to a friend
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