Customer Ratings & Reviews

Posted 4 years ago

This Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS, ships with Windows 11 Home 64-bit Operating System installed and should not lock up. This model configuration also ships with 2x2 802.11ac frequency WiFi capability for Wide-Range/High Speed internet performance. If you are getting less than expected performance, be sure any software you installed is compatible with Windows 11, this includes any legacy software you may have installed from an old computer. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Posted 3 years ago

Hey, Matilda, and thank you for choosing the IdeaCentre All-In-One 5i! We hope that after some time that the performance and features of this IdeaCentre AIO meet your needs.

Posted 3 years ago

We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. If you have reset the computer to original factory settings but the issue continues, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, now check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Posted 4 years ago

We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. First, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Posted 3 years ago

Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. We are pleased to hear that the features and performance of the IdeaCentre 5i 27 AIO meets your computing needs so well.

Posted 3 years ago

Hello, RandyV, and thank you for choosing Lenovo! We are glad to hear that features and specifications of this IdeaCentre All-In-One 5i meets your needs well.

Posted 3 years ago

This Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS, ships with a fast configuration, consisting of the 6-Core/12-Thread Intel Core i5-10400T Processor, with a base speed of 2.0GHz and a Turbo Boost speed of up to 3.6GHz. This Processor is supported by 12GB DDr4-2666MHz RAM (4GB + 8GB SO-DIMM DDR4-2666MHz RAM) and a 512GB M.2 2280 PCIe 3.0 NVMe solid state hard drive for fast boot up speeds and quick access to locally stored files and programs. If you are getting slower than expected performance first, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Posted 4 years ago

Thank you for choosing the Lenovo IdeaCentre AIO 5i 27in. Touch Screen All-In-One. We are very pleased to see that the specifications and features of the Lenovo IdeaCentre AIO 5i 27in. Touch Screen AIO meet your computing needs so well.

Posted 3 years ago

Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. This model ships with a Calliope Wireless Keyboard, Grey, English Version and a Wireless Calliope Mouse, Grey, included. The wireless receiver for the keyboard and mouse is located in the battery compartment of the mouse for storage. Remove the USB 2.4GHz wireless receiver from the mouse battery compartment before inserting the battery. Install the USB 2.4GHz wireless receiver into a USB port on the computer. Power on the mouse and keyboard after the batteries are installed to operate both. If you have questions about your Lenovo IdeaCentre 5i 27 AIO, we recommend you contact Lenovo Tech Support for more information at: 877-453-6686.

Posted 3 years ago

Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One System. We are pleased to hear that the ease of use, features and performance of the IdeaCentre 5i 27 AIO meets your computing needs so well.

Posted 3 years ago

Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. This IdeaCentre 5i 27 AIO ships with an internal fan for system cooling. The noise you are hearing may be the internal fan. If you have questions about your Lenovo IdeaCentre 5i 27 AIO, we recommend you contact lenovo Tech Support for more information at: 877-453-6686.