Customer Ratings & Reviews
- Model:
- F0FA008GUS
- SKU:
- 6476239
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the large, clear touch screen and the ease of use as significant advantages of the IdeaCentre AIO 5i 27". Many also appreciate its attractive design and competitive price. However, a recurring concern centers around performance issues and instances of the system freezing. Some users also reported problems with the mouse and wireless charger.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Lenovo Desktop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been wonderful! Get my remote work done at home the screen is amazing and just so chique!!
I would recommend this to a friend - Pros mentioned:Price
Deal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great especially for the price i got it open box for cheap definitely worth it.
I would recommend this to a friend - Cons mentioned:Performance
Lock Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a month and it has completely locked up on me 5 times. Luckily, I was not in the middle of anything important. Not happy about that. Has trouble with some web pages but not others. When it works right, I like it. Geek Squad could not help.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS, ships with Windows 11 Home 64-bit Operating System installed and should not lock up. This model configuration also ships with 2x2 802.11ac frequency WiFi capability for Wide-Range/High Speed internet performance. If you are getting less than expected performance, be sure any software you installed is compatible with Windows 11, this includes any legacy software you may have installed from an old computer. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
survey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to know a new computer takes time so it will take more time for me to work through things to determine how well I like it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Matilda, and thank you for choosing the IdeaCentre All-In-One 5i! We hope that after some time that the performance and features of this IdeaCentre AIO meet your needs.
- Cons mentioned:Performance
Great but freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer its beatiful and works great, but i had to reseit 4 times, i already had my project to be save and there, frozen, had to turn it off all the way. That, 4 times. Everuthing else its great. Im going to return it cause i cant have this issue forever.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. If you have reset the computer to original factory settings but the issue continues, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, now check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Pros mentioned:Screen size
Absolutely love this computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. Set up was easy. The screen is huge and touch screen. Im very happy with this computer.
I would recommend this to a friend - Cons mentioned:Performance
Bad software or something
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not really judge as the computer kept freezing on me. SO I am not sure if it was something in software or what. Over all i liked the computer but sadly i had to return it as i did not to have issues with it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. First, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
ok all in one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely industrial design Speakers are better than expected Screen poor quality, resolution terrible for a 27 inch screen Windows 10 home is adware
No, I would not recommend this to a friend- Pros mentioned:Design, Ease of use, Speed
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast / efficient /beautiful / has battery charger in convenient place.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. We are pleased to hear that the features and performance of the IdeaCentre 5i 27 AIO meets your computing needs so well.
Great AIO for most computing needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an AIO with good screen specs. This one had most of what I wanted and all of what I needed. It isn't great for gaming but I didn't want that. I use for business and relaxation (reading basically) and it fulfills 100%. I did have one snag but BestBuy made it up - it was an open-box and was missing a keyboard. The gave me a credit but other than that, I love it!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, RandyV, and thank you for choosing Lenovo! We are glad to hear that features and specifications of this IdeaCentre All-In-One 5i meets your needs well.
- Pros mentioned:Screen size
Not as fast as my older computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very fast. I'm disappointed at the lack of options. Slow ghz speed and smaller than usual hard drive. Seems over price. It does run well, but, I don't use much with it. No high speed software. It does look nice, screen is awesome. Npt enough usbs to add other drives, that my other computers come with
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS, ships with a fast configuration, consisting of the 6-Core/12-Thread Intel Core i5-10400T Processor, with a base speed of 2.0GHz and a Turbo Boost speed of up to 3.6GHz. This Processor is supported by 12GB DDr4-2666MHz RAM (4GB + 8GB SO-DIMM DDR4-2666MHz RAM) and a 512GB M.2 2280 PCIe 3.0 NVMe solid state hard drive for fast boot up speeds and quick access to locally stored files and programs. If you are getting slower than expected performance first, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Pros mentioned:Screen size
Best in class
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lenovo is the bestt! Skeptical at first but won my heart
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size, Speed
All in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and so much faster. Love the 27in screen.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaCentre AIO 5i 27in. Touch Screen All-In-One. We are very pleased to see that the specifications and features of the Lenovo IdeaCentre AIO 5i 27in. Touch Screen AIO meet your computing needs so well.
- Pros mentioned:Ease of use, Screen size
Part missing from packaging.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Lenovo computer and setup was fairly painless. However, the wireless receiver (for the mouse + Keyboard) was missing from the packaging. The price was right too. I will have to run back over to Best Buy to see if they will give me one. I hope I don't get the runaround with this.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. This model ships with a Calliope Wireless Keyboard, Grey, English Version and a Wireless Calliope Mouse, Grey, included. The wireless receiver for the keyboard and mouse is located in the battery compartment of the mouse for storage. Remove the USB 2.4GHz wireless receiver from the mouse battery compartment before inserting the battery. Install the USB 2.4GHz wireless receiver into a USB port on the computer. Power on the mouse and keyboard after the batteries are installed to operate both. If you have questions about your Lenovo IdeaCentre 5i 27 AIO, we recommend you contact Lenovo Tech Support for more information at: 877-453-6686.
- Pros mentioned:Design
good quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got an excellent deal. bought it for my parents and they love it ! very good built design
I would recommend this to a friend - Pros mentioned:Price
Good computer..great performance definitely will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product perfect price… Save me time and money Highly recommended!
I would recommend this to a friend - Pros mentioned:Screen size
All in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent with large screen and wonderful wireless keyboard and mouse and touchscreen
I would recommend this to a friend Regret buying this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran in to an touchpad issue immediately after I bought .. bubble like distortions would appear on the screen , mouse would dart around .. garbage customer service and gave up on contacting them .. disabled the touch pad with use of Best Buy tech help .. only didn’t use warranty coz hard to reach and got too busy .. never buying again
No, I would not recommend this to a friendFreeze
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box and had no problems the first day. 2nd day it froze on me while multitasking (less than 5 tabs/windows) which shouldn't be a problem. Had to hard reset and startup again. Expected from other review. I saw an article fix saying to delete McAfee, so far it's worked but overall shouldn't happen to computers at all.
No, I would not recommend this to a friend- Pros mentioned:Speed
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, work for everything i need it for. Good sound and speed
I would recommend this to a friend
