Customer Ratings & Reviews
- Model:
- 81WF004CUS
- |
- SKU:
- 6449490
Customer reviews
Rating 3.8 out of 5 stars with 711 reviews
(711 customer reviews)Rating by feature
- Battery Life3.8
Rating 3.8 out of 5 stars
- Speed3.2
Rating 3.2 out of 5 stars
- Display3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the large screen, affordable price, and user-friendly nature of the Ideapad 3 17. It is lightweight and suitable for work. However, some users have concerns about its performance, boot time, and battery life.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Great Paper Weight
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a laptop to just surf the internet and watch streaming video then this is the laptop for you. It won't let you download anything. You can download something until you die but it won't be available. Lenovo says your violating the security of the Microsoft Edge. You can only download content from the Microsoft store and nothing they have available meets what you will want. Plus popup ads occur all the time and it's loaded with Mcafee, supposedly. You can't even change screen settings, your screen shuts off after about 20 seconds and goes to screen saver. Your stuck with some squiggly line screen saver, you guessed it, won't let you download other screen savers either. The Best Buy associate never mentioned any of this when I bought the laptop. It won't let you download Google Chrome either. All in all, it's a paper weight! o.o
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. This model ships with Windows 10 S-Mode, 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode to Windows 10 Home 64-bit Operating System, Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. Here is a link to information about changing your screensaver settings and the image that is display: https://support.microsoft.com/en-us/windows/change-your-screen-saver-settings-a9dc2a0c-dc8e-9161-d270-aaccc252082a#:~:text=Go%20to%20Settings%20%3E%20Personalization%20%3E%20Lock,from%20the%20drop%2Ddown%20list. The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, ships with a 30-day trial of McAfee Virus Protection Software installed. It will activate automatically with the initial activation of Windows 10 and protect your computer for the 30-day trial period. You do not need to use McAfee VPS. You can uninstall McAfee and use the free Windows Defender VPS that comes with Windows 10 or you can uninstall McAfee and then install your choice of any compatible 3rd party VPS. The key is to uninstall McAfee if you will not be using it, as there can only be one active VPS on the computer at a time. Here is a link to information on uninstalling McAfee from Windows 10: https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9
Rated 5 out of 5 stars
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve ever had. Have had it for 4 years now still runs new
I would recommend this to a friend- Pros mentioned:Large screen
Rated 4 out of 5 stars
Great for schooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for school. Larger screen for a good price. No issues with processing or handling. Looks slick and light for the size.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the value, features and performance of the IdeaPad 3 17 meets your computing needs so well.
- Pros mentioned:Large screen
Rated 4 out of 5 stars
Lenovo laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large screen. Seems fairly user friendly although set up indicated voice control & haven’t been able to get that to work.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .thank you for choosing the Lenovo IdeaPad 3 17 Laptop. Windows 10 has the Cortana Voice Assistant Feature. Here is a link to instructions for setting up and using Cortana:  https://www.windowscentral.com/how-setup-and-use-cortana-windows-10
- Pros mentioned:Price
Rated 4 out of 5 stars
laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a laptop. I goes on the internet and does ok. good for the money. Hard to review after a couple weeks of owning it.
I would recommend this to a friend - Cons mentioned:Boot time
Rated 4 out of 5 stars
Good computer at good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the computer. 2 negative: spacebar sticks and can be slow to boot up at times. Overall I love this computer.
I would recommend this to a friend - Pros mentioned:Easy to use, Price
Rated 5 out of 5 stars
my computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new computer it is ever thing i wanted then some ,,easy to use and a great price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the value, ease of use and performance of the IdeaPad 3 17 meets your computing needs so well.
- Cons mentioned:Boot time
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this unit for a few weeks and it does what's intended for the price. A little slow on boot up, but works fine otherwise.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, will boot from off to the Windows 10 Desktop Screen in less than 40-seconds. If you are experiencing slower boot times, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Speed
Rated 3 out of 5 stars
You get what you pay for, not what the box says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the fastest computer; even though it should be pretty fast with the advertised speed. Office Word is glitchy and Outlook is slow. I use it only for work, but my older personal Acer laptop is much faster and easier to use.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 17 laptop. This configuration will boot from off to the Windows 10 Desktop Screen in less than 40-seconds. If you are experiencing slower boot times and are having issues with Microsoft Office APPs, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Pros mentioned:Easy to use
Rated 4 out of 5 stars
Lenova
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well. Had a little struggle to get the product on time. But Laptop is in good condition and easy to use.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 laptop. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well.
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer for my daughter during pandemic, she loves it. Haven’t had any problems with it.
I would recommend this to a friend- Cons mentioned:Speed
Rated 4 out of 5 stars
17" laptop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a 17" laptop at Best Buy. Processing speed was a little low so I had to upgrade that, but all else is good
I would recommend this to a friend Rated 4 out of 5 stars
Great for home use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for home use. I use it mostly for research and budgets so it works great for that. Speed is good, lightweight.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 laptop. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well.
- Pros mentioned:Gaming, Price
Rated 5 out of 5 stars
Good value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the price. It will work ok for some gaming.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 laptop. model number 81WF004CUS. We are pleased to hear that the value and performance of the IdeaPad 3 17 meets your computing needs so well. This model ships with Windows 10 S-Mode, 64-bit Operating System installed. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software/games you will need to use and your workload.
Rated 4 out of 5 stars
Not ready for windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is OK but I am having problems changing from Windows 7 to Windows 10. Add that when the computer was set up it put my 6 year old daughter as the adult and I have to get her permission to download Google Chrome. Neither Best Buy nor Microsoft has been able to fix the problem. Add that I can't go into any program to update the owner and I have to say my utilization of the new laptop is disappointing. Hopefully I can live long enough to learn to use 10.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your new Lenovo IdeaPad 3 17 Laptop. Regarding the account you have setup on this computer for your daughter. Try deleting her user account then creating a completely new user account with the settings you want. here is a link to instructions for deleting or adding a new account to Windows 10:  https://support.microsoft.com/en-us/windows/add-or-remove-accounts-on-your-pc-104dc19f-6430-4b49-6a2b-e4dbd1dcdf32. This computer ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to a YouTube video that provides a basic guide to Windows 10:  https://www.youtube.com/watch?v=xz8W7yh3BBM&t=66s
- Pros mentioned:Large screen
Rated 2 out of 5 stars
Need Kid Gloves With This One
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent laptop that's a good screen size. Originally, I wanted it, so I could stream shows instead of tv, but opted out of that when I saw how flimsy the cover is. It just wouldn't hold up for constant open and closing, so I use this laptop for my own personal work which I do once a week and went with a sturdier laptop for everyday use. Bottom line: it's a decent laptop, but I wouldn't buy it again, especially after hearing what sounded like a loose screw just a few days ago.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, ships with a standard laptop case material made of: PC + ABS Plastic (Top), PC + ABS Plastic (Bottom). The hinges and laptop lid material are built to withstand normal use conditions for 5 to 7 years of normal use without a failure.
- Pros mentioned:Storage
Rated 4 out of 5 stars
Great for on the go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and light with plenty of storage I would have like it better if it came with an SSD
I would recommend this to a friend - Cons mentioned:Speed
Rated 3 out of 5 stars
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great once it is up and running. Takes forever to startup. Great screen resolution. Locks up when rebooting after updates
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, will boot from off to the Windows 10 Desktop Screen in less than 40-seconds. If you are getting slower boot times, even if you have switched out of Windows 10 S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 4 out of 5 stars
No manuals or information is a frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use of the laptop was severely limited by the “S” mode being on- with NO INFORMATION ABOUT THE PRODUCT when bought- it made the first few weeks frustrating & semi- useless- having all information online is not practical when you don’t have multiple devices & some of us still don’t! Thank goodness Geek squad assistance was available & able to determine the problem although it took over 20 minutes to get the so called safe mode off!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. This model ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you need to switch out of S-Mode to Windows 10 Home, here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. If you need additional help with your Lenovo Laptop, we recommend you contact Lenovo Tech Support at: 866-426-0911.
- Cons mentioned:S mode
Rated 4 out of 5 stars
Lenovo S mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device if you can run it with S Mode, must purchase all apps to be able to upload some programs
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Many of the APPs are free. There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.














