Customer Ratings & Reviews

Hello, we are sorry to hear that your IdeaPad 3i 15 did not meet your expectations. This model IdeaPad 3i 15 is an entry level system, optimal for light workloads and utilizing applications assorted in the Microsoft App store preinstalled on this machine. The features and specifications of this device are detailed on its product webpage on bestbuy.com. We always recommend reviewing the details on any potential device being purchased to verify if it will meet your needs and preferences to help ensure you find the right fit before you purchase any computer.

Hello, Lakenya, we are sorry to hear that you encountered an issue with your IdeaPad 3i 15. If you feel your computer is not performing on par with its specifications, we recommend checking for updates through Windows Update settings. These updates can help resolve issues from operating system bugs to driver software improvements. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. Additionally, check for updates in the Lenovo Vantage application that is preinstalled on Windows devices. You can check by opening the app, navigating to the device tab, and selecting the “check for updates” option. If there are updates to install, follow the onscreen directions to finalize those updates. If your issues persists after these steps, we also recommend that you reach out to Lenovo Tech Support at this number for additional assistance: 877-453-6686.

Hello, we are sorry to hear that you encountered issues with your IdeaPad 3i 15. In advance, this is a lengthy response, however we want to give you and other readers of this response as much information as possible to help ensure your issue is resolved should you encounter something similar in the future. Regarding the camera, this model IdeaPad 3i ships with a HD webcam with manual Privacy Shutter built in. Be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If your camera is still not functional, we recommend checking for updates trough Windows Update settings and Lenovo Vantage. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. Additionally, check for updates in the Lenovo Vantage application that is preinstalled on Windows devices. You can check by opening the app, navigating to the device tab, and selecting the “check for updates” option. If there are updates to install, follow the onscreen directions to finalize those updates. If your issues persists after these steps, we also recommend that you reach out to Lenovo Tech Support at this number for additional assistance: 877-453-6686. Now with your note about the resolution, this model IdeaPad features a 15.6" HD resolution, anti-glare, touch-screen display. Should you desire a device with a higher screen resolution, we recommend searching for a solution that best fits your various needs and preferences before you purchase any computer.

Hello, TamiaL, we are sorry to hear that you have encountered an issue with your IdeaPad 3i 15. Without details we cannot immediately recommend a solution, however, we recommend reaching out to Lenovo Tech Support at this phone number for assistance: 877-453-6686.

Hello, StoneyEscamilla, we are sorry to hear that you have experienced an issue with our product. If you are still experiencing issues, we recommend that you contact Lenovo Tech Support at this phone number for assistance: 877-453-6686.

We are sorry to hear that you have had a poor experience with our product. The Lenovo IdeaPad 3i 15, model number 81X800MCUS, is an entry level system, with a 15.6" HD (1366x786) resolution, 220nits brightness, anti-glare, touch display, that has a TN panel. These display panels generally have a more narrow viewing angles and lower color accuracy compared to IPS panels. We recommend that you keep your preferences in device design, functionality, features, and performance in mind when looking to purchase a device to help ensure the right fit.

Hello, WilliamT, we are sorry to hear that you have experienced an issue with your IdeaPad 3i 15. In advance, this is a lengthy response, however we want to address your pronouncement completely. To help resolve your issue, first, we recommend checking for updates through Windows Update settings. These updates can help resolve issues from operating system bugs to driver software improvements. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. Additionally, check for updates in the Lenovo Vantage application that is preinstalled on Windows devices. You can check by opening the app, navigating to the device tab, and selecting the “check for updates” option. If there are updates to install, follow the onscreen directions to finalize those updates. If your issues persists after these steps, we also recommend that you reach out to Lenovo Tech Support at this number for additional assistance: 877-453-6686.

We are sorry to hear that this IdeaPad 3i 15 did not meet your expectations. For context regarding the display, for readers that may want to know, this model features a 15.6" HD (1366x768), 220 nits brightness, anti-glare, touchscreen display. Should you need a certain level of performance or responsiveness, we recommend you check the requirements and compatibility of any software/games you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work, education, or personal use, and your preferences in design and features to help find the right solution before you invest in any computer.

Hello, StanP, we are sorry to hear that your IdeaPad 3i 15 did not meet your expectations. We always recommend reviewing features, design, and specifications of any device to ensure that it meets your performance needs and preferences to help ensure that device is an adequate solution before you purchase any computer.