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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 3.2 out of 5 stars with 21 reviews

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48%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the laptop's backlit touch screen and its affordability. They appreciate the convenience of the backlit screen and find that the laptop offers good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 1 out of 5 stars

    Failed after 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is only used for Word/Excel a Photo Program & web surfing. Way more powerful than the 2007 Toshiba I have to use now because this computer Crashes on a daily basis after only 4 months. Original didn't he same after only 1 month but thought it was defective and swapped for the same computer. Also the wireless is very fickle. Store I purchased from refused to do anything about it. WHAT HAPPENED TO CUSTOMER SERVICE? This computer is now useless and I have a $800 hole in my shallow pockets. This marks the end of best buy purchases for me. 0 stars. No wonder Best Buy only sells refurbs now.

    No, I would not recommend this to a friend
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