Customer Ratings & Reviews
- Model:
- 82XB00C2US
- SKU:
- 12241017
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a week but it already freezing up. Then it shut down and super slow
No, I would not recommend this to a friendDisappointly Short Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has a pathetically short battery life that renders it pretty useless. Now I know why Bestbuy was selling this model so cheaply. What use is a machine that can only last 4 hours on a full charge when all I'm doing is checking email? I would never have purchased this had I known how poor the battery was.
No, I would not recommend this to a friendIt’s okay, a basic computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay computer. It is a little slow sometimes and lags at times. Good for the price I guess.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey YamarisC,
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.froze up during set up, can't get it to do anything. Have to take back for someone to look at No happy
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limited capacity and capability. Constructed well, operating system slow
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello JohnC,
We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks.
If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.
Please update us when you can.
Best regards,
Lenovo
Cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is Affordable under current sales and promotions.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good until it wasn’t. The backlight turned off and wouldn’t turn back on within a day of having the laptop. It made it very hard to use
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We wish to clarify that this model IdeaPad Slim 3i does not feature a backlit keyboard. Regardless, if you're experiencing this issue still, we recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Black Friday Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was very slow and not worth the price.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work properly right from the box and when I contacted best buy they acted like it was an apple issue and not theirs, even though ordered it from best buy. Already started school so too late to change laptops. Just wish I didnt spend as much on a broken laptop.
No, I would not recommend this to a friendOverheated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used as a harddrive for RDP usage and attached two monitors and it overheated 2 days in a row. Definetly not good to use for remote access 8+ hours a day. I may have gotten a defective unit, I am unsure.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Lauren,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3i. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, please try to follow the steps below regarding device overheating:
1. Remove objects or dust covering the ventilation areas of the machine (ventilation areas are usually located on the left, right, or back of the machine or at the bottom side of the machine). Clear lint, dust, or debris from vents with compressed air when the PC is off.
2. Try placing the laptop on a flat, hard surface. Uneven or soft surfaces may block the ventilation areas.
3. Close applications that require high CPU usage. Check CPU levels in Task Manager.
4. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done.
5. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting.
Please update us when you can regarding this.
Best regards,
Lenovo
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've purchased. It's slow, the pad is half pushed in and it has asked me everyday to update further slowing my laptop.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.બ The battery doesn't last long and the speed is very slow and it takes a long time to download or install anything.
No, I would not recommend this to a friendVery bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend this product at all, the touchpad stopped working and we had to connect another one to be able to use it
No, I would not recommend this to a friendDont buy stay away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life and cant even do the basics.pay more for better quality
No, I would not recommend this to a friendProblem with internet connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get this laptop to connect to the internet. Trouble shooting didn't help. I returned it.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work at all! Exchanged for another one, same thing
No, I would not recommend this to a frienddidn't want it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't want it didn't like it much opened it couldn't start it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello KlausH,
Thank you for sharing your feedback with us. We are sorry to hear that you had such trouble with your IdeaPad Slim 3i. We apologize for the inconvenience that this may have caused you. In the future, if you run into a problem with our systems, please don't hesitate to reach out to us so that we can help.
To start,
We hope that you choose Lenovo again in the future, and please feel free to reach out to us should you have any questions or further comments.
Best regards,
Lenovo
So bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soooooo Slow! Get a Dell or ANYTHING else. Unberievable
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TracyD,
Thanks for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3i is underperforming for you. While this IdeaPad is an entry level system, we wish to provide the best experience possible and ensure your system is working as intended. If you'd like, we want to work with you to address this.
To start, to help with performance and overall system functionality, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. You may need to select this button multiple times after updates are applied for all updates to populate.
We hope that the information shared helps you. Please let us know what else we can do to try to improve your experience, as your satisfaction is important to us.
Regards,
Lenovo
disinformation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was tricked into buying best buy membership at $179 rather than pay $250 for data transfer to new laptop. was not told in-store data transfer is only $100 even though I had my old laptop and power cord on the counter right in front of her. must be a nice bonus for employees to score new Best Buy members. don't be deceived.
No, I would not recommend this to a friend??? LOST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item order arrived. It was ordered on July 29; today is August 21 and still no delivery of theitem.. Tracking is still saying that the item is delayed.
No, I would not recommend this to a friend
