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Customer Ratings & Reviews

Your price for this item is $206.99
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Customer reviews

Rating 4.6 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the LOQ 15.6" Gaming Laptop's performance, price, and graphics capabilities, frequently praising its ability to run games smoothly. Many appreciate the laptop's size and storage options, although some users note that the battery life could be improved. The cooling system has also received mixed feedback, with some mentioning noticeable fan noise during gaming sessions. Overall, the laptop receives positive feedback for its performance relative to its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 308 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this laptop a whole 24 hours and am on the phone now wanting to exchange it. It has some really good features, and I am sure there are a lot that I have not been able to explore. But this laptop does not hold a charge, and I haven't even started gaming on it yet, but completed homework assignments. This is a terrible thing about this laptop especially since it is an actual gaming laptop. Battey life should be extensive for the main feature of the laptop (gaming)

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AnnetteH. We're sorry to hear that your LOQ 15 has fallen short for you in this regard. Regarding your issue with battery – as you may know, there are lots of variables that contribute to battery and in gaming laptops that can increase even more thanks to their high wattage graphics cards and processors. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, we recommend utilizing the MUX switch built into this model to turn off the GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation. Hopefully this helps and if you decide to return your device regardless, we appreciate you taking the time to share your feedback with us, and we hope that you find the right solution for your needs. Lenovo

  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lenovo! They work great and they last forever!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RubyV,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your LOQ 15 is working great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    certain keys stopped working after a few weeks :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay for the first 2-3 weeks and then all of a sudden the 'F3', 'E', 'D', and 'C' keys stopped working. They're not sticky and nothing was spilled onto my keyboard. It's only those keys that are unresponsive. Because this happened after the 14 days I could've returned it (but still less than a month!), Lenovo and Best Buy have told me that my only option is to order a brand new laptop (because the store doesn't carry it) in order to go in store and do an exchange. I am a college student and cannot afford this extra expense, but I also can't afford not having a working laptop... so... Also, the battery life is actually so bad. It lasts only about 4 hours on a full charge and the battery is HUGE. Carrying around both the laptop and the charger will absolutely give you back pain if using a backpack, even when nothing else is in there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Was not reset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Runs well and works as advertised. But when I picked it up from the store for some reason the computer was not already cleared even though it stated that it would be. Not only that but Best Buy took quite a long time to reset it and I didn’t even get it back the same day that I was told I’d be able to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop and good deal at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent laptop and got very good deal in best buy. I happy with this purchase and recommending to my family and friends.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AjayChinchansure, thanks for choosing Lenovo! We're thrilled to hear that you are happy with your LOQ 15, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. It’s perfect multi-purpose laptop - gaming and whatever else you need it to do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MichaelS, thanks for choosing Lenovo! We are pleased to hear that you are very happy with your purchase, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 2 out of 5 stars

    INCONSISTENT WEBCAM

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer seemed like a good deal at the time, but later on should have been marked down or sold for a lower price if there were other models that were either like it or the software not being able to keep up with the new models, straight from the factory

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for any work tasks that may need to be done and play mostly all games at a minim 60fps. Would recommend and buy again

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MMOMOUSE, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 is perfect for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great for Beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create beginning gaming laptop. Bought for my son so he could play some smaller games and play his online D&D campaign.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Steph, thanks for choosing Lenovo! We're thrilled to hear that it is working great for your son's use, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for the longest, great device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JaimeC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your LOQ 15 has been great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased with this purchase ! Would definitely recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ShannonK,

      Thanks for choosing Lenovo!

      It is good to know that you are very pleased with your LOQ 15, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great Buy for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great on-the-go gaming laptop. Nothing too fancy, but graphics and performance have been great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey eforbes75, thanks for choosing Lenovo! We are thrilled to hear that your LOQ 15 has been great for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great for beginners/kids who need a PC.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for beginner gamer. Great features and picture. We’ve had this for a couple months with no issues.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AMar, thank you for choosing Lenovo! We are happy to hear that your LOQ 15 has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s best Christmas gift she loves it. It’s a perfect starting laptop for gaming.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BradleyB, thanks for choosing Lenovo! We are glad to hear that your daughter loves it and that it's perfect for its use, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Lenkva laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I things that i liked is everything and the thing that i dislike is the fps a piitle bit

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Naman3, thanks for choosing Lenovo! We are glad to hear that you are liking your LOQ 15 overall, and we appreciate you taking the time to share this perspective with us. If you'd like to maximize performance, when plugged in, you can switch to max performance mode by pressing the Fn + Q keys at the same time, or toggle this setting in the Legion Edge section of the home page in the Lenovo Vantage app on your LOQ. Lenovo

  • Rated 5 out of 5 stars

    Great computer for work!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently brought this computer for editing photos and it works great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JuliaF, thanks for choosing Lenovo! We are glad to hear that that your LOQ 15 works great for your use, and we appreciate you sharing your perspective. Lenovo

  • Rated 5 out of 5 stars

    Nice gaming PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my purpose. Very responsive. I recommend for price point.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi TroyR, thanks for choosing Lenovo! We are glad to hear that your LOQ 15 works well for your use, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insane laptop, specs are good and fans are silent while the laptop does not feel hot to touch

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Jorge. Thank you for choosing Lenovo! We are glad to hear that your LOQ has been great to use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop; it is easy to set up and navigate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RyanM, thanks for choosing Lenovo! We are glad to hear that you are very pleased with your LOQ 15, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    would for sure recommend !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly impressed. love the keyboard and the screen is quite large it’s great. 10/10

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ZaskiaR, thanks for choosing Lenovo! We are thrilled to hear that your LOQ 15 has pleasantly surprised you. We appreciate you taking the time to share your experience with us. Lenovo

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