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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 333 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the LOQ 15.6" Gaming Laptop for its great performance, speed, and reasonable price. Many users appreciate the sufficient graphics, solid build quality, and adequate RAM. However, some customers have expressed concerns about the battery life, fan noise, and weight of the laptop. Overall, the laptop seems to be well-received, with the pros outweighing the cons for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 333 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming performed well soomth graphics

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SahnounD, thanks for choosing Lenovo! We are glad to hear that your LOQ 15 has been great for you, and we appreciate you taking the time to share this experience with us. Lenovo

  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good budget gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. Fan runs allot when gaming.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MDJoe, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 has been good for you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Fantastic Lap Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and she absolutely loves it . She streams her favorite shows and it has awesome connectivity and sharp resolution. It’s her favorite toy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DavidT,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your wife is absolutely loving her LOQ 15.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Labtop runs really well, and makes doing my job easier and smoother.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, IsaiahJ. Thank you for choosing Lenovo! We are glad to hear that your LOQ 15 is working really well for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Entry level gaming computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer; sturdy great performance for price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Luigino, thank you for choosing Lenovo! We are glad to hear that your LOQ 15 has been great and has great value to you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school, and t's perfect for gaming on the side! I love the way the keyboard feels and sounds. Battery life hasn't giving me any problems, but I keep in plugged in anyway, def recommend if you're looking for a gaming laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LaurenS, thanks for choosing Lenovo! We're thrilled to hear that your LOQ 15 is a perfect fit for you and your needs. We appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    A Lenovo with TLC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was delivered on time and nicely packaged. Ordering and shipping was smooth and efficient! This is my first order ever with Best Buy and I will be back. Very pleased! Nice laptop at a great price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Willybird, thanks for choosing Lenovo! We're thrilled to hear that you are very pleased with your purchase, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price for a gaming laptop. It is compact and light. It’s fan keeps it cool unless I have too many tabs open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming pc plays all my games and graphics are good cheap highly recommend for beginners

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TylerM,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you love this LOQ 15.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Budget Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a budget gaming laptop it does the job very well for what I need. Handles the games I play on medium/high settings okay. Has a decent battery, good loading times, and is nice and responsive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey WilliamC, thanks for choosing Lenovo! We are glad to hear that your LOQ 15 meets your needs well, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Would Recommend to anyone!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good small computer if you are looking to gaming time to time! And if you don’t want to spend the price for an actual gaming computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AnthonyM,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your LOQ 15 is working quite well for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and it is perfect! Has everything he needs and then some. Fast with plenty of memory for all of his gaming and homework needs! I would highly recommend!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HenryH, thanks for choosing Lenovo! We are glad to hear that it is perfect for your son's use and needs, and we appreciate you taking the time to share this experience with us. Lenovo

  • Rated 5 out of 5 stars

    Ritah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer from my granddaughter she uses it constantly went to Best Buy to have them explain things to her excellent service there. We definitely recommend it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RitaH, thank you for choosing Lenovo! We are glad to hear that your granddaughter is happy with her LOQ 15, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    3D drawings beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for doing cad drawings in 3D. I was very pleased how fast it did renderings like instantly. The GPU makes a big difference. The price was amazingly low on a deal of the day sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Stevenar, thanks for choosing Lenovo! We're thrilled to hear that you are very pleased with LOQ 15, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. I love this computer. Wow.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi will3,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you love this LOQ 15.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    certain keys stopped working after a few weeks :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay for the first 2-3 weeks and then all of a sudden the 'F3', 'E', 'D', and 'C' keys stopped working. They're not sticky and nothing was spilled onto my keyboard. It's only those keys that are unresponsive. Because this happened after the 14 days I could've returned it (but still less than a month!), Lenovo and Best Buy have told me that my only option is to order a brand new laptop (because the store doesn't carry it) in order to go in store and do an exchange. I am a college student and cannot afford this extra expense, but I also can't afford not having a working laptop... so... Also, the battery life is actually so bad. It lasts only about 4 hours on a full charge and the battery is HUGE. Carrying around both the laptop and the charger will absolutely give you back pain if using a backpack, even when nothing else is in there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, it is exactly what I needed and was looking for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey VincentC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are absolutely loving this LOQ 15 and that it is an exact fit for your needs and what you desired in a laptop.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this laptop a whole 24 hours and am on the phone now wanting to exchange it. It has some really good features, and I am sure there are a lot that I have not been able to explore. But this laptop does not hold a charge, and I haven't even started gaming on it yet, but completed homework assignments. This is a terrible thing about this laptop especially since it is an actual gaming laptop. Battey life should be extensive for the main feature of the laptop (gaming)

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AnnetteH. We're sorry to hear that your LOQ 15 has fallen short for you in this regard. Regarding your issue with battery – as you may know, there are lots of variables that contribute to battery and in gaming laptops that can increase even more thanks to their high wattage graphics cards and processors. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, we recommend utilizing the MUX switch built into this model to turn off the GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation. Hopefully this helps and if you decide to return your device regardless, we appreciate you taking the time to share your feedback with us, and we hope that you find the right solution for your needs. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for gaming & design space great battery life and memory

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KatherineH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your LOQ 15 has been amazing for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Has lasted for a good minute already and handles every game i try with ease.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GavinE,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your LOQ 15 is working out well for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

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