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Customer reviews

Rating 1 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Would not boot up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished computer arrived in good looking condition, but would not boot up. I ordered this unit because it had Windows 7 installed. They offered to replace it with a Windows 10 unit which will not meet my needs. It is now in the hands of Plan ID for repair and I do not expect to get it back in less that 2-3 weeks. This is very disturbing. I will review again when the issue is resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ships with Win10 Pro not Win7 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it ships with Windows 10 Pro instead of windows 7 Pro. Had to return since windows 10 is not HIPAA compliant due to all the spyware put in by Microsoft. Microsoft states "We will access, disclose and preserve personal data, including your content (such as the content of your emails, other private communications or files in private folders), when we have a good faith belief that doing so is necessary to."

    No, I would not recommend this to a friend
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