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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.6 out of 5 stars with 33 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are positive about the price of the ThinkPad 14.1" Refurbished Laptop, with comments indicating that it is affordable at around $200. However, they are negative about the battery life, with some stating that it lasts less than 10 minutes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Cons mentioned:
    Keyboard quality, Size, Weight

    Rated 3 out of 5 stars

    Returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did NOT like the placement of the Fn button on the lower left of the keyboard (where CNTRL usually is); VERY annoying. Also, it was a little too big/heavy for me. Overall not bad I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucked & Returned - Refurbished Model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product key didn't work - typed in 5 times by 2 people. Adapter sent with computer was not the correct one for this model and computer kept giving me error at every startup page. Slow processing what little I could do without a product key. :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Keyboard quality

    Rated 3 out of 5 stars

    good computer but clearly used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two keys on keyboard not functioning properly from the get go. Warranty covers keyboard but can't bring to Best Buy. Have to mail it out to NJ. Haven't contacted about battery. Battery doesn't hold a charge. Computer so far works well. Learned my lesson on used items. Don't think I'll do it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Essentially what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy about the size of the hard drive, but that is what external drives are for. I had expected it to be a little faster with the SSD and they could have cleaned it a little better, but overall I'm pleased with my product.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Stuck keys, can't type.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I hadn't trusted refurbished. This thing arrived in packaging that did not say "fragile" or anything to warn of dropping it -- and I heard this one land with a loud thud onto my porch. Once opened I realized it was packaged very poorly, so the side that hit the porch only had the box and no packing materials at all to cushion the blow. I opened it up and was surprised to find it still in one piece. Amazingly it started up fine, so it can apparently take a decent beating - but the J and K keys do not work at all. Those two will not press down or budge at all. So, if you want a laptop with no J or K keys available, this thing will still work even after being dropped (without proper padding in the box) from elbow high by the UPS driver, so it's a sturdy little machine. I'm returning it anyway, I need a working keyboard.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    refurbished laptop so don't expect too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was bought for my son for school, games, and\or streaming and so far it works great. The only issue has been the battery, it doesn't last more than 2 hours. When you open the box, there's a note saying the laptop you purchase is a refurbish laptop and the battery life might not last as long as the original. I believe if I would have spent a little more, I would have had a better laptop and battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Fast and affordable Thinkpad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a Thinkpad with a solid state drive and 8GB ram under $300 is pretty decent deal. 128GB seems a bit small but consider you can have external drive and have to carry a heavy Thinkpad anyway so it is fine with me. The performace is just as expected. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Good refurbishment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lenovo with these sepcs for a home computer @ a $250 cost is great. It is a 410, they have by now newer models that could have made the program, but I guess companies dot return them. I have a T460 @ work for about two years now, at least 8hr of abuse daily and it still works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had everything I needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a versatile unit with connections and cd drive ... HDMI would have been nice instead of the proprietary connection that required an adapter

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor cooling

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to replace the fan twice already! The laptop has decent specs, but I think it could have been refurbed with a higher quality cooling fan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Solid and Capable Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the similar Lenovo that I use at work, so I decided to give this refurbished one a shot. Thus far it's been great, very fast and works flawlessly. I would absolutely buy another IBM refurb.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I was looking for, however, it meets my business needs. The biggest disappointment was how heavy it was. I thought it would be lighter weight considering it was a solid state drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low cost computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm unsure about the savings going with a refurbished computer but it has one year warranty. For $250 this costs the same for a basic netbook That can't run office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is excellent. Lightweight and portable

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery won't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last 10 minutes. Joy customer service holds on line forever even if you're second in line. I give up. Will return it today. Laptop is awesome though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good rugged laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works quickly and easily. My computer guy recommends the Lenovo brand which is why I bought this one. No problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase this computer again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely functional for a refurbished computer. The computer has good specs for an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is excellent for the cost. Paid around $200 and for this price it has a intel i5 and 8gb ram. It's great for a throwaway computer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got I5 , 8gig , 128 solid state drive for around $250, great for what I need a computer for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a thinkpad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I am hesitant to buy refurbished product because it's a think pad I going with it. Hopefully no surprises

    I would recommend this to a friend
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