Customers have good things to say about the value, speed, and features of the ThinkPad 14" Refurbished Laptop. They appreciate the great value they get for the price, the fast and efficient performance, and the good overall features of the laptop. However, some customers have expressed concerns about the touchpad.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
Pros mentioned:
Power, Value
Rated 4 out of 5 stars
Great overall laptop for work and home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is about my 5th or 6th Lenovo Thinkpad so I'm pretty familiar with them. Overall a good value and has plenty of power for work and home.
I would recommend this to a friend
Pros mentioned:
Value
Cons mentioned:
Touchpad
Rated 4 out of 5 stars
Great, inexpensive laptop with one minor issue
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this laptop for basic use, though I haven’t tried gaming on it so I can’t speak to that ability. My one issue with it is the touchpad. It is like all others, generally speaking, except the entire pad is a “button” that seems to be attached somewhere in the middle of the pad and allows you to press the pad as a button, left and right. It is somewhat cheap-feeling. It functions ok, though I prefer actual buttons. After a couple days of use, I adjusted to it and could use it just as easily as a tradition touchpad but I still don’t like the feel of the pad/button combo itself. Beyond, good buy at a good price, even with the mouse issue.
I would recommend this to a friend
Pros mentioned:
Battery, Fast
Cons mentioned:
Touchpad
Rated 5 out of 5 stars
boxy but still a great machine
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
so far so good It's fast and clean not a fan of the mouse pad seems clunky but the rest is great!
they have a second battery that can last even longer!
I would recommend this to a friend
Rated 5 out of 5 stars
Lenovo Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for school. Overall it’s a good laptop. Haven’t had any issues with it so far (I’ve had it for about 5 months now). The camera facing me when using the laptop is a little wonky, but I don’t use it so it’s not a big problem. Laptop stickers were peeling when I received it. There are some scratches on the bottom of the laptop and on the keys of the keyboard. It’s not bad for a refurbished product. The fingerprint reader is a nice touch. I would definitely recommend other people to purchase this product.
I would recommend this to a friend
Pros mentioned:
Good features
Rated 4 out of 5 stars
good one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
good laptop, all it’s features are very good. I am happy with it its good and nice computer for the price.
I would recommend this to a friend
Cons mentioned:
Touchpad
Rated 3 out of 5 stars
Laptop and software fine, but ESC key broken loose
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refurbished laptop along with the windows system software works fine, but it seems that the ESC key was already damaged before I started using the laptop. However, I could fix with tape.
I would recommend this to a friend
Pros mentioned:
Value
Rated 5 out of 5 stars
Outstanding Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as advertised and looks like new. We’ll see how it holds up over time, but I’m very pleased so far. Excellent computer for the money
I would recommend this to a friend
Rated 4 out of 5 stars
Great for business
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this pc for business. It is durable and has enough power to run all our business applications.
I would recommend this to a friend
Pros mentioned:
Battery
Cons mentioned:
Software
Rated 4 out of 5 stars
Great laptop for the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
-Comes with Win 10 professional edition
-Solid State Drive is fast and quiet
- 8GB + i5 processor seems more than enough for every day basic usage and multitasking with several windows open
-Wireless AC was a lot faster than I expected with decent WIFI range.
-Boots fast
-Keyboard is nice but sometimes I miss the number pad that I use on my desktop computer
-Getting used to touchpad without buttons takes a little getting used to.
-Seems a little heavy compared to newer laptops
-No extra software included
-Decent battery life
I would recommend this to a friend
Pros mentioned:
Value
Rated 5 out of 5 stars
Great buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought a few of these refurbished Lenovo T-series and the experience has been mixed. This one was perfect. Great value.
I would recommend this to a friend
Rated 4 out of 5 stars
Does everything I need
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Does everything I need really well but I don’t use it for anything other than one program for work.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Refurbished but looks and works like brand new!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the purchase. Light-weight but fast and efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Terrific buy for the money!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not used to the speed. The screen seems to change before I click.
14" seems to be plenty and although refurbished, could hardly see any signs of wear. Should be quite awhile before this laptop is obsolete.
I would recommend this to a friend
Cons mentioned:
Damaged
Rated 1 out of 5 stars
REQUESTING FULL REFUND
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop came with massive dings in the hinges and corner- it was repaired by a third party - have an unknown stickers and top screen back cover had a black sticker - very poor quality and not worth the money-
Also the lcd screen had a noticeable ding on it.
Not worth the money- REQUESTING FULL REFUND
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to gift it to my nephew, great buy. He’s into programming and this can handle all he wants to do at this moment
I would recommend this to a friend
Cons mentioned:
Refurbished
Rated 1 out of 5 stars
It had a battery problem -- wouldn't charge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer guru swore by your refurbished laptops. My purchase experience has not been good, but your return process is simple and pleasant. I bought a different laptop that is not refurbished. It's been great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great laptop and it is tough to match the price.
I would recommend this to a friend
Rated 2 out of 5 stars
Just didnt work for us
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got item for my high schoolers but just didn't work out. They loved some features like the fingerprint sign in but just did not keep them as interested when doing school work because a few issues.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not good at all
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The charger that Came with the computer does not work. It say (not compatible)
No, I would not recommend this to a friend
Pros mentioned:
Good features
Cons mentioned:
Minor scratches
Rated 4 out of 5 stars
Great buy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just received my thinkpad. Overall, I am impressed! I was a bit unsure about buying refurbished, but the condition is actually quite good. A few minor scratches here and there, but that is to be expected. The only thing i was a bit concerned about was a minimal amount of “chipping” near the camera. But again, not too severe and does not affect the functionality of the computer. Runs great, loads quickly. Perfect for my current needs.