Customer Ratings & Reviews

For the price, this laptop can't be beat. I expected to have to update drivers since it was a clean Win10 install. 34! Most disappointing was that the driver for the Realtek audio and the touchpad wouldn't "stick" after repeated attempts. Finally, after two weeks, I got Win10's latest upgrade, and the drivers installed. Touchpad doesn't work, though. Rather than returning it, I'll simply use an external mouse (I would have anyway, honestly). The laptop came in like-new condition - no scratches or anything, and its very fast for my use (Office and astrophotography). All of this to say I'm pleased - especially for a laptop that came quick, looks and acts new (touchpad aside), and was a GREAT value!

The machine arrived earlier than expected. So it was a surprise for me. Actually it was a big surprise when I opened the box. You can't tell it is refurbished from the look since everything is new from the package to the machine itself. I have used it for about a month and everything has been fine so far. I just used it for office work and watch vedios and am satisfied with the speed.

I have used the laptop for a long time. For most of the time,I use it for browsing websites and watching videos. It is fast and stable and easy to operate. I usually let it on all day. The best part is that it is not hot at all after one day’s use. That is also one of the strengths of Lenovo. Besides, it is very quiet.

Great computer, used similar version before. This version didn’t came with ssd drive.

Computer works flawlessly. Love it. It's awesome. Battery could be a bit better. But works well none the less

Pros: 1. Good brand 2. Good conditions for a refurbished equipment 3. It was delivered quicker than expected. Cons: 1. When you use the CapsLock key, there is no indication that you are using the caps function. (It's really painful to type and figure out if you started using capslock or not. Unbelievable that Lenovo didn't think about that when building the PC. 2. Newest models such as T470 have a light on the key for indication of capslock use. 3. HD has less storage space than announced (it was announced 320 GB, but it came with 283 GB).

I was in a financial pinch and needed a quality laptop at a great price. I'd used this model previously as a work laptop but never owned one personally. The ordering was easy though it took a bit over a week to finally get, I'm really happy. Had W10 installed as advertised. Though a used/refurbished machine. it looks brand new. And it runs great - no problems, even after loading and installing my set of apps. Couldn't be more pleased.

this is refurbished laptop and seller is not BESTBUY but a 3rd party called "Joy Systems". This 3rd party is a royal pain to work with.Their tech help number is actually pointing to a hotel's reservation desk. Don't buy from this 3rd party they don't know what they are doing. I wish BESTBUY had hi-lighted the fact that this merchandise is sold by a 3rd party.

I have long used Thinkpad laptops dating back to their IBM days. Their build quality is high therefore my confidence in buying a refurbished system is also high. This unit arrived within 5 days of ordering and I was amazed at the overall condition. It was near new!. Intel i5, backlit keyboard, built in bluetooth...great specs for $316. I challenge anyone to find a better laptop at this price. Great job by JoySystems for a top notch refurbish!

So this is not actually Best Buy. It's a third party selling this. The unit is very clean looking but mine has a defect. Support is not best buy you have to email the 3rd party which makes this a little more scary. Says 1 year warranty so here goes!

Ordered this refurbished computer since I have always used and loved Lenovo for work. Needed a new home computer. This is twice the computer for half the price! Fast, clean, and can hardly tell it was used before. Great purchase!

Heavy. Keyboard too big and offset on top making it hard to type. Slow as molasses. Would NOT bye another one.