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Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 2.2 out of 5 stars with 6 reviews

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33%
would recommend
to a friend

Customers are saying

Customers are delighted by the Lenovo Thinkpad T480 Laptop's performance and value for money. However, some customers have expressed concerns about the refurbished unit arriving with viruses and malware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Bootleg, Virus

    Rated 1 out of 5 stars

    LENOVA REFURB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurb unit. Arrived with "serious virus" that I finally got rid of. Still would not function correctly, The windows on this was basically bootleg according to activation. Service is incredibly slow to respond

    No, I would not recommend this to a friend
  • Cons mentioned:
    Virus

    Rated 1 out of 5 stars

    Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refurbished laptop arrived with 25 different viruses on it!! Be cautious when buying a refurbished product from Best Buy!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram, Virus

    Rated 1 out of 5 stars

    Full of Malware and Virus's. Terrible Support Team

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also received full of malware. Has a miner preinstalled! Incorrect ram size. And to top it off bestbuy support who wont do anything. Was delayed 3 days due to "packaging" so I need it now. So installing windows myself and having to buy more ram myself. Awesome

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Black screen

    Rated 4 out of 5 stars

    Great price, good laptop, , but a little buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few issues: 1) Computer shows there are two batteries. One that is the actual laptop battery, and another one that doesn't exist. This brings two annoying situations: it shows a maximum of 50% battery life, and it keeps prompting a "battery not found" error 2) Sometimes, the computer will stay in a black screen if I don't log into it quickly enough after start up. I had to restart the computer multiple times

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    False title for the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    False title. Received the laptop and it only has 8GB of RAM. And I decided on this laptop versus other similar brands because of the 16GB of RAM

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was worried about buying refurbished but had to suck it up because money is tight. Ended up saving a lot of money. Its not a super beefy pc or anything but it works and its cheap

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, BrendanC. Thank you for choosing Lenovo! We are very pleased to hear that your ThinkPad is working out great for you, and we appreciate you taking the time to share your experience. Lenovo

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