Customer Ratings & Reviews

Very nice, so far. Has improved my hearing. Lexie technical support has checked in with me. Hoping to give them a better rating at the end of the 60 day trial period.

These hearing aids work great. As a musician it is wonderful that they offer blue tooth capability and easy connect with other devices

Though it took about a week to receive, I have read the easy to follow instructions, and I have spoken with a service rep at Lexie to clarify something I read. I love these hearing aids. So comfortable and easy, with the App to adjust. Why did I wait so long?

Poor man’s hearing aid option, which is phenomenal

It was very difficult to get the App to work with my IPhone. When the aids are charged removing them from the charger does not turn them on as with most. You have to press a button for 3 seconds and listen for a tone. I found that the sound presented with a background shrillness. They would also fall out of my ear on a regular basis.

Overall excellent hearing aid except for one inexcusable design mistake. Why on earth would you engineer a hearing aid where an elderly person has "turn on" the hearing aid by locating and pushing a microscopic button on the device after removing them from the charger? When the hearing aids are inserted into the charger they are turned off automatically for charging. Why not turn them on automatically when they are removed from the charger? This is one of the simplest yet most egregious design mistakes I've seen in my 40 years of manufacturing consumer electronics. Wake up people. Who do you think the target consumers of your product are? Disappointing.

I purchased these to replace ones I have that were going bad and cost a lot more than these.So far these have exceeded my expectations and have more features than my old ones.I am very pleased with them.

Delivery was very slow but I’m pleased with this product. It made a big difference for me. I wish they streamed through my phone for calls and that they connected to the phone app more quickly but am otherwise very satisfied.

Phenomenal product. Bought them for my dad bc he wouldn’t go see an audiologist and kept delaying it. after a minute he was hooked. “You’ve changed my life”.

I ve had apple (all of them), and definitely the difference is noticiable, only negative is when talking outdoors with wind, not the best.

I bought it for my grand mother. We had some trouble to tune it. But the technical service is great. They helped a lot and check the status with us very often.

I've been wearing hearing aids for 10 years, A friend bought these and loves them so I thought I would try them. They would not stay in my ears and they did not have the settings that I am used to. I ended up returning them. They may be fine for some but they just didn't satisfy my needs.

Excellent to enhance your hearing. Very comfortable and hides behind your ear. So far it is making the quality of my life so much better.

Super impressive hearing aids. Easy to get started. Download the app. Charge your Lexie until the lights stay steady and NOT blinking. Check for the different size rubber like domes to see which one fits snuggly inside your ear canal. There are three sizes, 1,2 and 3. They come with size 2 done and size 2!wire by default. After trying the size 2 which it came with, switched to size 1 eventually as the opening to the canal is small. It still didn’t go in comfortably with the size 1 dome but that was fixed by ordering the size 1 wire. There’s a cutout indicating the size wire you need for your particular ear. Place the cutout around your ear while standing in the mirror or ask someone to assist you. Follow the instructions to determine the correct sized wire needed for your ear. If it’s size 1 or 3, it’ll need to be ordered. If you order within the 45 day window of registering your product, the wire will be free, but if you are past the 45 days, Lexie charges $100, not including shipping which is $18. I also called customer support to ask for help with the sound of and echo of my own voice. They were helpful in giving me instructions and their advice helped. Their advice was to increase the base to reduce the echo of my own voice. After the size 1 wire was installed, I heard a whistling sound which also subsided once I inserted the dome a little deeper. I’m order to get the done piece into the ear canal, I had to lift my earlobe to allow for a more rounded entry. The fit was good, the sound quality magnificent and now I can watch television at a much lower volume, hear someone from far away clearly without the need for them to yell or repeat. I can hear someone speaking to me with a soft and low voice from two rooms away. The cellphone you are using to Bluetooth the earpieces to need to be close to the hearing aids. It may not connect right away but keep trying over and over and it’ll kick in. I didn’t need to call for assistance. This seems to happen often when connecting many other devices, the first time around. Follow the prompts on the app to use the different settings. For instance, if you’re at a concert, you can select “front only” so the sounds from all around you don’t get picked up as much and you can focus on the sounds coming from the front of you, without a lot of interference from “other” room noises. Also, the open dome ear piece works better at deterring the whistling sounds. The advice for the echo of my own voice was to increase the base to 50 and lower it until the echo disappears. It worked. The whistling sound was resolved by entering the earpiece deeper into the canal but not too deep. It shouldn’t hurt to enter the ear piece into your canal. I love that you can’t tell from the front view that hearing aids are in use. Even the side view is mostly obscured. Each hearing aid can be increased/decreased in volume with the app or by pressing the bottom of the hearing aid, the grey plastic part that sits behind your ear. To shut the hearing aids manually, hold and press the bottom of the grey part of the hearing aid for 3 seconds. You should hear a tone. You may also lower/raise the volume using the app. You may also set the volume of each earpiece individually using the app. The App is user friendly. The App will notify you of the battery level. Putting the hearing aids in the little storage/charging station it came with, allows to charge it or just to store it. The hearing aids will attach to the perspective colored holding areas within the case. Blue is labeled Left, red is labeled Right. The wires are also labeled by color. I suggest washing your hands before inserting or handling the hearing aids and place a clean paper towel on a table right below where you are holding/handling them in case you drop it. Patience is needed to adapt to noises, comfort levels of wear, and just to be patient with the app. Ensuring your phone w/app is nearby the hearing aids to connect is very important. The hearing aid case stores them to protect them and also acts as the charge base. If you’re looking to enjoy listening to the jokes you’re missing at every gathering, to the sound of your grandchildren telling you they love you, to the concert and chatter at the office or at a party, then you need to get Lexie hearing aids by Bose. I highly recommend Lexie hearing aids.

So far excellent results with my Lexi B2 aids. I don’t get echo sounds and right now I feel I have my hearing back.

I love them. Better than the one hearing aid I paid $3200 for. Love that I can control from my phone and support is great

Employee was very helpful in placing my order. Two-day shipping was great. I am well satisfied with my purchase.

Rating very good. I had a feeling that I would send it back, but the delivery was good, only a little late and everything was as excellent.

I purchased this hearing aid for my dad. He loves them they bring his life back. I love it I'm happy with my purchase.

Unfortunately these didn't work for my father in law. We tried a lot of settings but none worked. Lexi reached out several times to provide support so they seem to have great proactive customer service!