Customer Ratings & Reviews

These are my first hearing aids. I did a lot of research comparing prescription aids and over the counter aids. I read the Consumer's Guide on hearing aids. I also interviewed several people that have been using hearing aids for quite some time. What I learned is: no matter which choice you make i.e. over the counter/prescription, your hearing will not be the same as "natural" hearing. You have to take that to heart. Many of the people I interviewed with prescription aids had difficulty adjusting to their aids and getting satisfaction from their vendor. I could not see paying between $2000 and up for that experience. Had a little trouble 3 weeks in. Left aid stopped working. Called customer service and the person was not very helpful, knowledgeable or understandable. Several days later, I tried again. Customer Service was very busy so I left my number for them. It more that three hours for the call back. The person was VERY helpful and patient and was able to fix the problem(the aid was clogged with earwax) so this will be an ongoing issue most likely-but this will also happen with any kind of hearing aid. Over all I am quite satisfied with these. It is a definite life adjustment. They are pretty easy to use. I had not idea what I had been missing. The sound of my own footsteps, floor creaks, paper crinkle sounds. Was able to turn the television sound down over 30 points and can still understand speech.

First off, I’m not affiliated with Lexie, Bose or Best Buy. The Lexie/Bose B2s are much better than expected. Within the first day I was wearing them without noticing they were there. I wear reading glasses and no problem putting them on. With my adjustments there are no feedback issues even when using the phone. My hearing loss is moderate. Sound quality is fantastic (as I expect for a Bose product). User interface is simple and effective. Battery life was great (15% left after 18 hours use). The only negative is that it takes about 10 seconds to sync Bluetooth to either Pixel 5 Android or iPad (no big deal for me) to access settings.

I bought these for my mom when her hearing aids suddenly stopped working. They were easy to set up. I put them on to make adjustments. The sound was clear and crisp what you would expect from Bose. I don't have hearing lost. They do not work that well for her because her loss is so great. But for someone with mild to moderate hearing loss I think they are great. The only thing I find annoying is that they slipped out of her ears easily.

A little about my own hearing loss - As clinically measured I have 45-60% hearing loss ( depending on range ) in one ear as a result of scarring, repeated rupture of eardrum etc. The other ear is normal. This results in a very unbalanced world that I am adjusted to but it does present a lot of minor annoyances - especially when it comes to speech. Overall Impressions - I opened the box, charged them and walked through setup in a few minutes using the app and an online setup guide. After trying a few scenarios with my television, others having a conversation and using a speakerphone I found just the right spots for indoor use. I then took a walk and tweaked them a bit more for an outside environment. They work well ! The selective directional boost and "world volume" let me balance things out to around what would have been roughly normal prior to hearing loss. In my circumstance, I still have near perfect hearing in one ear and this works effectively to balance things out. To me the most important boost is clarity of speach which these excellent for ! Fit and Comfort - After a few minutes these just disappear and you will likely forget you are wearing them. While I don't need these in every situation, I wore them for 12+ hours at a time without any discomfort. Software - I tested the application and pairing on an Iphone. It took a a few minutes to setup and was simple to use. Push the buttons and move the sliders. The layout is well labelled and intuitive. It also works correctly with scaling / zoom enabled. What I love - IP67 Water resistance ! 2 day battery life Could be improved - SOFTWARE - Please add independant tuning controls for those of us with hearing damage in only one ear ! Phone calls - Cannot be fed directly through to the hearing aids however I am able to use an iphone as normal on my left side now.

I am so glad that I bought these. I have needed hearing aids for more than five years. The price of audiologist-supplied aids and concern about sizing held me back, but once over-the-counter hearing aids became available, I felt that I had to give them a try. After doing some research, I chose these Lexies. Setup was easy (and I am not the Queen of Tech), the sizing was good for my ears (there are different sizes of wires and in-ear plugs), and there are some basic pre-established settings that are easy to change. You can also add a number of customized settings. The price is at the high end of over-the-counter prices, but I thinks that these hearing aids are worth it. My only complaint thus far is that the wait time for Lexie tech support are fairly long.

Pros: The device is excelent, many features, good battery, long last all day. Exceptional sound quality. Cons: The receiver wire is too short. The charging case cannot charge the device without being plugged in.

As per an audiologist test I could not hear in the high frequencies, which is normal for 70-year-old men and doing dentistry for 38 years. I couldn't make out the conversations in restaurants nor in the narthex of the church after church services. I was listening to a woman's college volleyball tournament and it was being announced by women. I couldn't make a thing they were saying. I put on my hearing aids that I allowed to be set by the hearing test feature of the hearing aids. I was able to make out what they said perfectly. By adjusting the hearing aids to focus what is in front of me I can easily make out conversations in restaurants and in the church narthex. My wife has a pair of hearing aids that she has had for about 6 to 8 years. She paid $6,000 for hers. They are more compact but then they are battery operated. The features that I am able to use and adjust from my smartphone via Bluetooth is not an option that she her hearing aids. I bought these for $800 on a Black Friday sale. The hearing aids being sold by Beltone went from $2800 to $4800. I can't imagine anything being better than these. I'm very happy with them!

Overall these have been a very good product. Lexie is having some issues with the hearing aids staying synced to your telephone but they are working on those issues. Hearing is very clear. These are lightweight and you don't know that you're wearing them. Definitely great value for the price. And I love that they're rechargeable and I don't have to deal with batteries.

Mid priced item purchased to begin the journey to better hearing, which seems to be occurring as I become accustomed to the aids. Time will tell of the improvements I will make, so this review is a little premature, but my thoughts on the quality of the product is high and the interface with the app is also satisfactory. I truly hope a $1,000 purchase of an OTC hearing aid does the trick as I was quoted $7,000 from an audiologist brick and mortar after their testing, I’d hate to come up with the additional money so I’m hoping for good results long term.

They work well for the price. It is taking a bit to get used to them & making sure the cone is in my ear canal & staying there. Otherwise, I'm very happy with them! I have tinnitus (ringing in my right ear) and these help me hear even with that condition. I wear glasses and I barely notice the hearing aids there. Definitely worth the $!

We have been needing to purchase hearing aids for my husband for a long time. He was very reluctant. The hearing aids were easy to set up and to learn how to operate. They are not visible to most people. He learned quickly how to put them in even though he has never used any type of ear bud before. He does have difficulty adjusting the volume when the ear buds are in his ear because of the size of the buttons and their location, but the app is easy for him to navigate. They have made a significant difference in our lives. He can now hear me and others in a normal conversational tone in person and on the phone. The one thing we have not been able to fine tune is hearing what is being said on TV, but it is better. Rather than turning it up to volume 30+ we know can watch TV at volume 15- 17 which is closer to my comfort zone of 11 - 13. The team at Lexie has contacted us by phone and email several times so support is amazing and was unexpected with this purchase. I would recommend them to anyone.

I purchased these hearing aids while I was on vacation with my family and my orignial hearing aids stopped working. The cost was less than my previous pair and the quality is great. They are easy to use and pair with the app on my phone that allows me to reduce the background noise which I wasnt able to do with my older hearing aids. The charging case is small enough to easily fit in my small pocketbook.

I have tried several OTC aids. A cheaper one that did not work well at all. One that ran about $2500 and this. The Lexie performs the best for me. First the Lexie is excellent quality and works great. The hearing aid's case goes about a week without needing a recharge. This was a real concern with the $2500 Eargo. It required recharging daily which has to impact its longevity. So, in short the Lexie B2 works well, has super quality and appears like it will last a long time.

These Lexi B2 hearing aids are awesome. They fit well and truthfully I didn’t realize how much I’ve been missing in conversations and everyday life. My only complaint is that it’s sometimes difficult to get the Bluetooth Lexi App to stay connected. That’s frustrating and I still find it difficult to have one on one conversation in a crowded place with a lot of backround noise. That being said I would purchase again

The size is fantastic? Significantly smaller than my old pair that coat 4 times as much. I gave it 4 stars because my left ear disconnects occasionally. The rechargeable batteries are a great improvement over having to buy and replace batteries every few days.

I was really hoping this was the pair that I needed. The receiver didn't play well with my glasses. The Bluetooth connections/phone calling ability is really more of a gimmick as it only seemed to work in my left ear and whoever was on the phone said it sounded like I was talking through a coffee can. No matter how hard I tried, I couldn't get the ear buds to stay in my ear. I called customer support to inquire about a longer cord but they assured me--after sending photos with the sizing tool by my ear--that I indeed had the right length. I plan to return them.

So far very pleased with product. App was easy to download and use. Right hearing aid I can keep in all day but my left one I need to remove after ten hours because my left canal is smaller diameter inside. Trying different rubber cones till get correct setup. Still experimenting with settings when out in public. So many different options on how you hear if you want. I would recommend to anyone without major hearing loss.

Bought for my mother in law and they work great. Very easy to setup and the direct and world options are wonderful. Heck she can hear us whisper in the next room.

These hearing aids are great. I have worn high grade professionally fitted and adjusted hearing aids which really did not not work as well as these. No complaints. Price was thousands less than my previous brand which needed constant checkers and updates by hearing professional which was a copay of my insurance plus every 2 to 3 years they were pushing for me to upgraded to newest made with thousands again out of my pocket. Price is great and so much easier to budget. Sound is really great in all environments.

These hearing aids are great. I can hear everything again. I didn’t even realize how much I was missing until I started to use these things. The only problem I had was that the included number 2 wires were too short for my ears. I called customer support several times and emailed to get the longer number 3 wires. I was told they were free and that I only had to pay $10 shipping. I paid the ten bucks and waited and waited. Finally after my 4th or 5th call they got it figured out. I received my new wires today and couldn’t be happier.