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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 22 reviews

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    Rating 3.9 out of 5 stars

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64%would recommend to a friend

Customers are saying

Customers admire the high yield of the Lexmark - 36 XL High-Yield Ink Cartridge - Black, appreciating that it lasts longer than the standard cartridge and offers more value for the money. However, the high cost of Lexmark ink cartridges is a major concern for customers, with some expressing frustration and considering switching to a different brand of printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    High yield

    Rated 3 out of 5 stars

    It's just a cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lexmark cartridges are the most expensive genuine cartridges. Lexmark is kinda ridiculous with their price point, in the future I am completely staying away from lexmark printers. If you do have to purchase a cartridge though, the High-Yields are the way to go, you get a lot more print pages, & if you set the printer to "quick print" you get even more pages out of the cartridge. The "quick print" feature is about the only good feature the printer has.

    No, I would not recommend this to a friend
  • Pros mentioned:
    High yield

    Rated 5 out of 5 stars

    More ink for less-greatly recommend high yield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High yield cartridge is the best value for the money, especially with lexmark products. I haven't counted the pages but I believe I'm getting multiple times the number of pages i get with the standard cartridges. this is my 3rd high yield cartridge, after using these I would never buy another std size ink cartridge for my lexmark all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 4 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and recieved quickly I would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    High yield

    Rated 5 out of 5 stars

    Ink cartridge lasts a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lexmark - 36 XL High-Yield Ink Cartridge - Black lasts a lot longer than the Lexmark 36 cartridge and is worth the extra cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    36XL Saves you money, less refills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less trips to buy refills, less refill purchases needed! Pleased with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Name fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the box says it yields more copies than the regular size cartridge !!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink cartridges are too pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy too install, average print quality, HIGH cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge lasts a long time for personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Forced combo pack, Limited stock, Not compatible

    Rated 1 out of 5 stars

    Did Not work in printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several times to install this cartridge into the printer. Kept getting an error message that said not compatible with printer. It was finally decided by the Geek Squad that the cartridge was no good. Brought it back to Best Buy only to find out they do not carry the 36XL in the store. In fact, very few Lexmark cartridges are carried at all. Had to buy the combo pack which cost me more money!! Not happy at all!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lexmark ink price, Not compatible

    Rated 1 out of 5 stars

    Did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have had my printer, I have replaced the black ink cartidge numerous times without a problem. I ordered this online and placed in my printer only for my printer to not recognize the new cartridge. After being online with the Lexmark helpdesk for over an hour and concluding that the cartridge was full of ink, they had to send me a replacement. The replacement worked perfectly fine. I had to ship the cartridge I bought from BestBuy back to Lexmark for them to figure out why it did work. I ordered online in the first place because my local best buy never carries this cartridge. So I had one shipped priority to receive it in a hurry. So not only was I inconvienced with the cartrige not working and having to ship it to Lexmark, I am also out the extra shipping that I paid to Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lexmark ink price

    Rated 3 out of 5 stars

    Its an ink cartridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You put it in the printer, it spits out ink. Nothing Fancy. The pre-determined number of sheets that it will print will annoy you when you run out in the middle of printing that big project for work/school, and you can still tell there's ink inside the cartridge. Have a spare around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does last much longer than the standard 36.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the 36xl for replacements since I got my printer. However I ordered 2 cartridges for delivery through Best Buy and neither of them worked. They were delivered during cold weather and I did allow them to warm to room temp for a couple of days before installation. Returned them to the local Best Buy store for exchange but the store only carried the standard 36 in combo with the 37 color. They did refund my money without question though. Unfortunately, I did have to go elsewhere to purchase the 36xl.

    I would recommend this to a friend
  • Pros mentioned:
    High yield

    Rated 4 out of 5 stars

    so far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hoping the yield is better than a standard cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    High yield

    Rated 5 out of 5 stars

    Great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have more value in the higher yield than in the regular cartridge, and Best Buy is cheaper than most other places to purchase your ink cartridges. Also, it is very easy to order it, and have it delivered to your front door.

    I would recommend this to a friend
  • Pros mentioned:
    High yield

    Rated 5 out of 5 stars

    SERVES IT'S PURPOSE!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INK WITH NICE PRINT QUALITY...COULD BE A TAD CHEEPER BUT NOT TOTALLY UNREASONABLE...LAST LONGER THAN THE REGULAR 37...1ST TIME USER OF HIGH YEILD AND WOULD DEFINITELY RECOMMEND IT...

    I would recommend this to a friend
  • Cons mentioned:
    Lexmark ink price

    Rated 2 out of 5 stars

    Expensive cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too bad I can not find a generic cartridge for my printer. The price of Lexmark ink is killing me, I may have to buy another computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Long lasting

    Rated 5 out of 5 stars

    I Love the XL print Cartridges.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to last forever compared to the standard cartridge.

    I would recommend this to a friend
  • Cons mentioned:
    Lexmark ink price

    Rated 1 out of 5 stars

    did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was listed on lexmark website as the replacement for my x5650. It was the same number as the one I pulled out. I did not work. I will NEVER buy another lexmark. They are terrible, terrible printers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Plastic strip issue

    Rated 1 out of 5 stars

    I can't get it to work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer keeps telling me to remove the plastic strip and I did, but it still won't print. I haven't figured out what is wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Is what it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best bang for your buck! prints well, and the printer itself was very inexpensive. have had no problems with the toner from Lexmark.

    I would recommend this to a friend
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