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Customer reviews

Rating 4.5 out of 5 stars with 548 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 548 reviews
  • Rated 5 out of 5 stars

    Cathie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting a month between order and installation , the oven seems to be well worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, so many bells and whistles definitely have to read the manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product is good, the survey sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decline to comment. Not had it long enough to comment further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combination device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small learning curve but a great device. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item. Highly Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the multi use of this microwave. It has met our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large easy to use microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven is fast even cooking, with a great powerful vent to fast get rid of most odors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing amount of functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amount of functions for a microwave. Very well-built looks good and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave/ Air Fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Pretty good so far as a microwave but not much info on haw to use the air fryer function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great microwave. I feel the air fryer takes much longer than our stand alone air fryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves all of the options it has. She use it daily to make bread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product lot of space multiple options we are so happy we this appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product everything works well. The sales guy was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 in one microwave oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really nice microwave oven with lots of features. The air fryer could be a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the air fryer is just ok but I didn’t buy for the air fryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I don’t actually have it yet but I will be happy to give a review after I receive the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend to anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave, the one down side is the panel is not back lit.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Will not refund money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Best Buy. They sold this with installation. Was installed improperly broke my cabinet and is unwilling to offer a refund. Spoke to several people. One gentleman offered to refund the money when it was picked up. Money was not refunded went in the store again and they were in fathered unfriendly and refused to refund my money even though the microwave was returned because it was past the 60 days. Would not have bought the microwave had the installer not installed it btw everyone is considered a manager there at Best Buy. Very displeased will never shop there again. Still fighting to get my money back.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tami. We're sorry to hear about your experience. To address concerns with the installation, we recommend contacting us @LGUSSupport team on Facebook or X (Twitter) so can assist you further in resolving this matter.. As for the refund, please understand that Best Buy handles purchases independently, including their return policies. We recommend to reach out at Best Buy Support directly. We apologize for any inconvenience and hope for a swift resolution. ~ Luisa LG

  • Rated 2 out of 5 stars

    Its “Ok”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done a little more research on this microwave. To me it seems to over complicate each task. Air fry and Bake are very underwhelming if you think this will replace your air fryer it will not. You will end up turning to your old air fryer on the counter. It takes double or triple the time to do air fry or bake. We have also encountered an issue where the door sensor does not sense that its closed. This will prevent the microwave from wokrong properly. I have seen other reviews where tbis is a common issue to watch out for. You end up havibg to slam it shut to have it recognize the door is closed. Hopefully LG will fix this door issue.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! Replaced a similar older model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned an over the range microwave before. I love the convenience and it matches my stove perfectly.

    I would recommend this to a friend
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