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Customer Ratings & Reviews

$599.99
Save $299.01
The comparable value is $899.00

Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, particularly appreciating its air fry and convection capabilities, as well as its ease of use and appealing design. They also find its operation quiet and enjoy the various features it offers. However, some customers have noted concerns regarding the lack of a backlit control panel and challenges with installation. Minor issues include the door not always closing tightly, disappointing microwave power, and the tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 570 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great looking new microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Appliance, since it’s new, we haven’t had enough time to use all the special extra features, but definitely love the look in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Look in my Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this appliance. Very high quality feel and function. Price seems to be very good for an appliance with so many features equal to much more higher end appliances. Everything works well. Love the WiFi and app connection. Installation was a breeze. Removed 16 year old built in microwave and this one installed easily with exact same wall bracket and all holes lined up. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Stainless Steel Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing, it has so many different features, I’ve only had it a couple of weeks and still trying to figure it out. Well to be honest I’m waiting on my one on one lessons from my daughter. She loved the air fryer feature. It’s really beautiful and has brightened up my kitchen. It think it should be in every kitchen. I love the ThinQ feature, that’s the greatest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good price for an above the stove microwave and convection oven.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Airfryer, Convection Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a replacement of my broken microwave. I was so surprise with the features came with this product. Performance is very good. The microwave i very quiet, slick design and most of all reminds you thru the LG app if microwave is being used and if its finished. It is perfect with with my LG washer dryer. This comes with a very useful accessories as well. I highly recommend this product.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there! We’re happy to hear that you are having a 5-star experience with your LG Convection Over-the-Range Microwave. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Enjoy it, and let us know if you need anything. ~Rita LG

  • Pros mentioned:
    Air fry, Design

    Rated 5 out of 5 stars

    Best of it class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Over the range microwave. Great fixture of airfryer. Clean & modern look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave that does it all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does almost everything it even has an air fryer. It tells my phone when the food is done like it is so cool. Reheating take home has never been so easy

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great Microwave OK Fan/

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave does everything it states it can do. I’m very happy with the setting choices as it can airfry, bake, convection bake, and steam in addition to microwaving. Fan suction isn’t super impressive so if that’s your main concern maybe go with a dedicated fan. If you want a good microwave with a ton of features I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door hinge swings left 1.5" can't mount flush-left

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAUTION: IF YOU MOUNT IT FLUSH AGAINST A WALL ON THE LEFT you will need to cut the wall for the door to open. See the picture. The installation instructions and the specifications on the site and in the documentation do NOT mention that THE DOOR HINGE SWINGS OUT TO THE LEFT 1 and 5/8 inches when it opens. That's quite an oversight and required that I pay a handyman a few hundred dollars just to use this oven. Also, another odd thing, since it has a turntable, as do all microwaves, and it is only about 14 inches deep, then even though the oven is 21 inches wide, anything wider than 14 inches will not fit since it will hit the front/back when it rotates. Oh, you say what about convection, well the turntable revolves for that as well. So what is the point of making it so wide? I might try (again) removing the glass turntable and using a flat raised rack for convection but it says not to remove the turntable, and I think is won't bake evenly without rotation. It's a nice unit, but as an older person, I do not appreciate the over-featurization which I do not value over simplicity, reliability, and quality.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Multi mode microwave is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this multi functional microwave. I have a wall on the right side and it only leaves a small space to open the door, I wish it had a handle. If it had a handle I would have given it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! I got to get rid of my air fryer because this microwave has air fry mode!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG All in one Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our builder installed Microwave shut down on us after 5yrs. We have a LG Refrigerator and wanted to stay with LG so, we went with an LG All in One microwave. It not only looks great but it tackles all the cooking we do on a daily:nightly bases from a convection and AirFry standpoint. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Incredible Microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved our new microwave so far. I hate to use the word microwave, because its more of like a multipurpose appliance, lol. You can warm food, air fry and bake cookies if you want. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works well! I was worried about the buttons being on the front rather than the side, but they work without issue and look really nice. I paired it with the 6.3cu ft freestanding gas convection range and love the way they look together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far So Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a short time but found it easy to use, but still lots to learn - would be nice if the buttons lit up at night.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Brownie Points!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave the air fryer was exactly what sold me on it. My wife LOVES IT!! I got major Brownie points for this little appliance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, irritated, done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed with this product and the installation, have total Tech coverage, I guess maybe the warranty part of it maybe worth having if anybody ever shows up for appointment to take care of the problem, after some no shows they sent a traveler, partially installed microwave above range, did a bad installation, contacted Best Buy, they made another appointment, this time uninstaller showed up, looked at the situation, seeing what had to be done, said it was a bad installation, called supervisor on the phone said would be back in two days with the parts to fix everything, again no call no show several times with appointments, called Best Buy told them to forget making me any more appointments I was done I had had enough. Microwave is a disappointment also. Have more appliances to buy, not sure if Best Buy would ever be my best bet again. Bought a washer dryer, above range microwave, need refrigerator, range,also, don't think I should buy anything more from them that I cannot install myself, or have installed by someone who can get the job done when it is supposed to get done, and done right. The Wi-Fi on the microwave is a joke, only thing it does is blast your phone every time it finished cooking something no matter where you are, all the special functions are limited to what they have programmed in the unit, sensor reheat has to have what you're reheating in there stupid list, sensor cook same thing, my 25-year-old microwave had sensor reheat you can put anything in it push sensor reheat and reheat it, with this stupid thing things have to be in their list, you are supposed to scan barcodes on product and the microwave will set itself up too the item, I haven't found an item yet that is listed, tells you that item is not listed so you can't use that option, air fry same way air fry what they have on there stupid list, that's it. Need to stop here getting irritated Oh ya, my pizza pan won't even fit in it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We're sorry to hear about the disappointing experience you've had with both the product and its installation. We understand the frustration and inconvenience caused by the missed appointments and the subsequent issues with the microwave installation.

      Your feedback regarding the total tech coverage and warranty process is valuable to us. We will take your comments into consideration as we continue to improve our product offerings and customer experience. If there is anything further we can assist you with or if you would like to discuss this matter in more detail, please don't hesitate to reach out to us via private message on Facebook or X at @LGUSSupport, and we would appreciate the opportunity to address your concerns further. `Alice LG

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Awesome Convection Microwave AirFryer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile oven bake, fry, microwave, you got it even speed combi for a quick oven baked potato. I love this oven!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Microwave LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door doesn’t always close tight enough to start. Trim had to be removed and now need a trim guy to put back the two trim pieces.’

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, DavidM. Thank you for sharing your experience with us. We understand that the LG 1.7 Cu. Ft. Convection Over-the-Range Microwave didn't meet your expectations regarding the door latch and the trim installation. We understand your inquiry and value your feedback on the unit's assembly and fit.
      https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G56535PF
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Over Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features…air fryer is awesome. No longer need extra appliances on the counter. Clean and stylish!

    I would recommend this to a friend