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Customer Ratings & Reviews

$579.99
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Comp. Value: $899.00

Customer reviews

Rating 4.5 out of 5 stars with 537 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave, especially its air frying and convection capabilities, ease of use, and overall performance. Many appreciate its design and array of features. Some customers have noted concerns regarding the microwave's power, door design, and the absence of a backlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 537 reviews
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Easy app connection. Have yet to try scan to cook could use a few more suppliers in the list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase, delivery, and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave and delivery and installation was super also! Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great oven. So far all the options and quick cook options have been useful. It was backordered for a while for a good reason and worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been pleased with our new microwave. We have just scratched the surface learning all the included functions. We have used several of the pre-programs. We have successfully used the steam function. Functions left to explore, air fryer, convection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Convection over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definity worth purchasing. there is nothing I don't like about it. Works great, light is bright, heats food to perfection, and thaws meat. Haven't really used the convection oven yet. The sales lady was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the style and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for the installation. I didn't. It's so awkward to do alone. Love the microwave though. Looks great, functions great, vent fan is powerful enough to pull the range smoke/steam out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything the description said it would be. Not impressed wih the airfyer. Takes long time for most foods and can't control the temperature. Only has seversl preset selections for airfyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product and Best Buy service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty microwave caught FIRE.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been very happy with this new microwave for over a year, many good features. Today while warming coffee the machine started making an odd grinding noise and flashing lights also smelled an electrical burn. thankfully I was standing nearby and stopped the unit. The smoke continued and I head a noise that turned out to be a fire inside the unit. Best Buy says their 1 year warranty is over so now I deal with LG. I don't think expecting my microwave to last 2 years without catching the house on fire is not an unrealistic expectation. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Vinny. Thank you for sharing your experience with the LG Microwave (MHEC1737F) model. We’re glad you were nearby and able to act quickly, and we appreciate your detailed feedback.

      Your safety is always our top priority. Based on your description, we recommend unplugging the unit immediately and discontinuing use until it can be inspected. For more support, visit https://www.lg.com/us/cooking-appliances/lg-mhec1737f-over-the-range-microwave. To help us look into this further and assist with your case, please email us at [email protected]. We’re here to support you. ^Juvy LG

  • Rated 4 out of 5 stars

    Nice looking microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. Not very intuitive to use but works well so far. A bit unusual with bottom controls and center clock which gives it a modern look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced a microwave that only 16 months old. Not an LG. We love this microwave its sleek over the stove top and powerful! It does everything you could want an oven/microwave to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking and energy efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and energy efficient. Best Buy installation team did a great job installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having for only a month, we are pleased this microwave. Only complaint so far is with the air fryer function. Items don’t brown or crisp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big microwave but inside is tiny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inside is very small compared to the outside. For the price, I am unsure if its worth it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the interior capacity of your LG - 1.7 Cu. Ft. Convection Over-the-Range Microwave. We understand that the unit didn't meet your expectations in terms of space, and your feedback regarding the design and value is important to us.
      https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G56535PF
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG Microwave with convection and air fryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. It is very spacious on inside. Easy to use and works as expected for LG product. I use it daily and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great response and service instation represantive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Microwave ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave. It does so many functions that I have tried out new recipes. I love the quick lookup instructions inside door. So I love everything but the cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG microwave it did have a dent in it, which I chose to take the credit because I didn’t want to pay to have it uninstalled and reinstalled

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad just missing some convenient functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit looks nice and works well cooking and reheating. What it does not do well is work as an exhaust above your stove. The suction is minimal. It would also have been nice if the on unit buttons would have been backlit so you don’t have to turn on lights to see the buttons and if there was a nightlight setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Perfect fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Beautiful color that goes nicely over my induction oven

    I would recommend this to a friend
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