Customer Ratings & Reviews
- Model:
- MHEC1737F
- SKU:
- 6508559
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers value the product's excellent overall performance, particularly appreciating its air fry and convection capabilities, as well as its ease of use and appealing design. They also find its operation quiet and enjoy the various features it offers. However, some customers have noted concerns regarding the lack of a backlit control panel and challenges with installation. Minor issues include the door not always closing tightly, disappointing microwave power, and the tendency to show fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
7 kids,…so far, so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was ever a family to really test a microwave out, that would be us! The microwave has made it 2 weeks so far, holding up pretty well!
I would recommend this to a friend - Pros mentioned:Overall performance
Microondas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product works great, my wife ara happy with this product, Happy wife Happy live
I would recommend this to a friend - Pros mentioned:Air fry
LG Microwave with air fryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave with air fryer. Works great and love the nice sound when my food is complete.
I would recommend this to a friend All Features Except One Function Well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks very good, generally functions well, and has nice “smart” appliance features which are appreciated. My only (major) gripe with it is the vent function which (at least on my unit) seems rather ineffectual. Some smoke from cooking on a range below will be sucked into the vent when on at its highest setting, but not nearly enough to make a meaningful impact. Much of my reason for buying this model was for the vent function, so i am a bit disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Great over the stove microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great, highly recommend it! Looks good, a ton of features.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. Furthermore, We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
LG - 1.7 Cu. Ft. Convection Over-the-Range Microwa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent very good price and good product and i light the preset button start cook instant
I would recommend this to a friendKitchenAid microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing microwave/air frier with a lot of different settings to cook different things
I would recommend this to a friendBest Microwave I've ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, we love the air fryer feature. I also love the steam container that came with the unit, it cooks broccoli perfectly!
I would recommend this to a friendEverything I was hoping it would be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the versatility of this unit. I have baked bread in it using the convection baking. The sensor cooking works great too. Combi Cooking is nice. Softening, reheating, keep warm. Lots of features to consolidate appliances.
I would recommend this to a friendSomehow disappointed but ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave, however, main reason I purchased it was the combo feature but the air fryer is definitely not as expected. My ninja is way faster and to a perfection. The fact that doesn’t specify it needs to be reheated before used is not true. And even reheating before cooking still takes longer.
I would recommend this to a friendLG above the range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style of my above the range Convection Oven, microwave, air fryer. I love the style and the Black Stainless Steel. Very classy!
I would recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very sleek, not sure about bake and air fry, i need to learn how to use it.
I would recommend this to a friendOver the Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving it. Not only looks good, also works perfectly, great choice.
I would recommend this to a friend- Cons mentioned:Door
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is the worst , its door is to big its over complicated , it has a horrible chime. I paid a forturne for this I reall regret it. The air fryer takes forever,you have to preheat it. The glass plate gets stained very easily due to the air fryer and you can't get it off.The inside is stainless also very hard to clean .
No, I would not recommend this to a friend Air fryer is the worst.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air fryer built in this product has the most poor quality. When you comparing the cooking time with other air fryer, not even close. Cooking takes more than ten (10) times slower than regular air fryer. Not recommended if you are serious about cooking.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jess. Thank you for taking the time to review our product, LG Microwave (MHEC1737F) model. We understand how vital cooking time is when preparing meals efficiently. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Please visit this link: https://www.lg.com/us/support/help-library/not-heating-microwave-CT00000303-1428511871544. For further assistance, please reach out to us on social media at @LGUSSupport so we can help you further. ^Juvy
Everything is easy to navigate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not really used the air fry feature so thats my 4/5
I would recommend this to a friendRude and messy delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. But the 3rd party installation left their trash behind. And had no manners in my home. Didn’t even introduce themselves
I would recommend this to a friend- Pros mentioned:Convection
Bad experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I used it. Cooked bdq ribs convection cover with foil when done noticed back of microwave. Looks like burnt pinholes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of how the back of the LG Over-the-Range Microwave was burned and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport and include the model and serial numbers of the microwave. It will be our pleasure to assist you further. ~Rita
- Pros mentioned:Air fry, Ease of use
Nice Microwave Update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG appliance works very well on the standard microwave setting. It looks great, and cleans up well with the stainless interior. We still have to figure out the best way to use the convection and dual cooking options. I've noticed that the air fry option takes longer than our countertop air fryer. But, given time to cook, it does work well. I installed it myself, but was very heavy and I needed a second person to help lift it into place. But, it's relatively simple other than mounting to the wall and upper cabinet. The exhaust works really well, and is super quiet compared to our builder grade Frigidaire Gallery model that we replaced. Best Buy had the absolute lowest price on this model, and I would recommend it if you need a new or replacement over the range Microwave.
I would recommend this to a friend - Pros mentioned:Design
Tried to find something wrong.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Whirlpool over-the-range microwave and I had a 24-year relationship. At that point it was basically a member of the family—right up there with the cousins you only see on holidays but still feel loyal to. But like all appliances, its life cycle was… well… winding down. So, I brought home a shiny new LG as a replacement. I told myself, “Don’t get attached. You’ve been hurt before.” For the first week I treated it like a suspicious new roommate. I pressed every button trying to find something wrong with it. Too complicated. Too fancy. Too… modern. Surely there had to be a flaw. But alas, LG’s advanced features were just too strong. The sensor cooking? Impressive. The quiet operation? Suspiciously perfect. The sleek design? Completely unnecessary but somehow irresistible. And now here I am… emotionally invested in a microwave again. I love my new LG. Apparently; I have a type.
I would recommend this to a friend