Customer Ratings & Reviews

We love how it works. The convection and air fry features are great and it's very attractive. The biggest problem is that all the buttons are not backlit, so they're very hard to see. We've had to keep a little flashlight handy to make it work for us.

I'm writing this review having not been able to fully use this microwave after purchasing it with an LG dishwasher and range. The key reason we went with this microwave over others is that it offers an air fry function. How well this works -- I have no idea! I'll get to that in a moment. The microwave offers many features. In the few moments I've used it to heat things, it's done an excellent job! Until it shut off. Now, I want to note that this review may not be representative of most use cases. Upon delivery, one corner of the box appeared to be completely caved in with pieces of cardboard missing. Honestly, it looked like the box had fallen off a truck. I asked to inspect the microwave before signing for the delivery. Upon inspection, it appeared that the microwave was undamaged, so I installed it thinking everything would be just fine. The issue is that the microwave will intermittently shut off. In addition, it'll randomly modulate the controls on the touch panel -- so for instance, during a heating cycle, it will randomly turn the lights on, or turn the fans on, and/or it will fully shut off and power itself back on. In a nutshell, this is not functioning properly. My sales consultant at Best Buy (who was fantastic) arranged for a replacement for this microwave with the same model number, as he suspected something was damaged within the door, the touch panel, and/or a control board, likely as a result of a likely impact that damaged the box. The replacement was ordered in mid-December. The estimated delivery is late January, but given how the supply chain is these days, I'm not holding my breath. That's not Best Buy's fault, and I don't really think it's LG's fault either. Just the nature of things these days. The reason I opted for a swap rather than a repair is because you do not know what else might have been damaged in this unit, and as something that I'd like to not have to replace in two years, I felt it was smartest to do a swap. If you buy this microwave and it works, awesome! I hope that's the case with people who buy this microwave, and I'm excited to get a working unit at some point in the future. That said, I'd still recommend this. It's not fair to say this is a bad microwave when clearly it's not working because someone dropped it in the box. On features alone, this seems like a great product at a great price. For what it's worth, the lights seem to provide adequate lighting, and the fans do a good job of evacuating air above the stove. As noted above, when I was able to actually heat stuff in this microwave, the heating was thorough with no surprises. The included accessories also allow you various cooking options for air frying or convection baking. I didn't use these due to my issues, but the inclusion of the accessories was a nice touch and likely would have allowed me to make various items in here without having to piece together my own pans/racks.

[Employee of bestbuy] Looks good plus very easy to operate. Convection , air fryer and microwave .

I updated all my kitchen appliances with LG and couldn't be happier. The microwave performs well, has many features like air frying, steaming, etc. My only criticism is the lack of light on the control panel. Unless you gave a bright kitchen light, it's hard to see the panel. They should have added a backlight.

We love the look of it and having the sit fryer feature is nice!

I bought this microwave due to the multifunction. The air fryer takes a little longer than a stand alone air fryer but does gets the food crispy. The microwave heats quickly. I haven’t used the conventional oven yet. If your kids use the microwave a lot they will need reminded that air fryer setting is different and that the inside gets REALY hot!

This is the most wonderful product. The sleek clean design looks great in my kitchen. Not only does this microwave exceed my expectations for heating and cooking, but the air fry option is a real game changer when microwave cooking. Definitely five stars. ⭐️⭐️⭐️⭐️⭐️

Beautiful love all the great Features love that i can control alot of those features with the app and it works perfect.

This is an excellent product. I love it. Very easy to use with a multipurpose use and very sleek

Looks great, easy to use and love all the options. Save so much counter space.

Sleek design, looks great above my LG stove. Love all the features on it. Easy to use.

Great microwave with tons of features. The ThinQ smart features are pretty neat even if a bit non-essential. The combination of convection oven, air fryer and microwave is really cool. All of the programmed modes far exceed any other microwave we’ve ever owned. Very happy.

Very happy with this microwave. I think it's very easy to use, cooks well, and looks very good in our kitchen. Haven't explored the air fry and convection cooking options yet, but nice options to have. My wife is about 5' 7" and has trouble seeing in the microwave with the door closed because the viewing glass is restricted to a fairly small area. Not an issue for me at 6'. The buttons on the bottom of the door were a bit odd at first, but I like the placement now that I'm used to it. At night, if there isn't much ambient light in the kitchen, the buttons are almost impossible to read or use by touch since they are as smooth as the glass. It would be nice if they were backlit, but I'm getting better at finding what I need without turning the lights on. Installation was very easy and two of us had it installed easily in under an hour.

I LOVE this microwave and I’m glad I didn’t skip on the air fryer option. Food heats quickly and evenly. The unit was considerably heavier than my last, so installation was a two-person job - Simple nonetheless! No regrets with this purchase!

Quite happy with this unit. Fit exactly perfect into the old spot. LG kept all connection points the same making it truly plug and play. The listed cabinet measurements were spot on. Still experimenting with the convection and air fry options. These definitely were not available on the old unit.

Very excited about this combo oven…air fryer, convection and microwave. Love the Instant touch start controls. Very sharp looking…now I need to get matching fridge, dishwasher and oven.

So far it’s a nice all in one microwave. Still getting use to the functions, with so many options. Haven’t tried many of the features. The air fryer works good, but it’s limited on the number system, you have to play around with the feature for foods to cook right. The convection oven works good so far.

Purchased this convection/microwave online with a store pickup date of 2 weeks. The day afterwards I received an email stating my order was delayed and it would now be a month before it was expected at the store. This wasn’t acceptable because I didn’t have assistance to install it with the delay. I contacted customer service and after 2 calls the representative put an expedite on it and I actually was ready for pickup earlier than originally quoted. However, I didn’t receive an updates, which would have been nice to take my worry off this large purchase. Nice product and fair price.

I really enjoyed the preset features for the air fryer. However it doesn’t have a setting for custom air frying. Overall this microwave is really great and easy to use. It’s kid friendly and adult adaptable

Has loads of features still learning. So far works beautifully. We love the streamline look and the soft chime when the cycle is complete. Wife loves the 30 second push cycle with instant start. Also love the fact that it comes with a complete printed instruction manual.