Customer Ratings & Reviews
- Model:
- MHEC1737F
- |
- SKU:
- 6508559
Customer reviews
Rating 4.5 out of 5 stars with 561 reviews
(561 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave, especially its air frying and convection capabilities, ease of use, and overall performance. Many appreciate its design and array of features. Some customers have noted concerns regarding the microwave's power, door design, and the absence of a backlit control panel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air fry, Convection, Ease of use
Rated 5 out of 5 stars
Microwave
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Looks good plus very easy to operate. Convection , air fryer and microwave .
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Rated 4 out of 5 stars
A good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty cool replacement for our old microwave. It looks really sharp. We wanted it all: convection/microwave/air fryer and we got it all in this unit. We have had no problems with the unit mechanically. The only reason I did not give this five stars is that the learning curve to figure this thing out is more than expected, at least for me.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Rated 4 out of 5 stars
Almost!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how it works. The convection and air fry features are great and it's very attractive. The biggest problem is that all the buttons are not backlit, so they're very hard to see. We've had to keep a little flashlight handy to make it work for us.
I would recommend this to a friend - Pros mentioned:Air fry
Rated 4 out of 5 stars
Great full-featured unit - but mine was damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm writing this review having not been able to fully use this microwave after purchasing it with an LG dishwasher and range. The key reason we went with this microwave over others is that it offers an air fry function. How well this works -- I have no idea! I'll get to that in a moment. The microwave offers many features. In the few moments I've used it to heat things, it's done an excellent job! Until it shut off. Now, I want to note that this review may not be representative of most use cases. Upon delivery, one corner of the box appeared to be completely caved in with pieces of cardboard missing. Honestly, it looked like the box had fallen off a truck. I asked to inspect the microwave before signing for the delivery. Upon inspection, it appeared that the microwave was undamaged, so I installed it thinking everything would be just fine. The issue is that the microwave will intermittently shut off. In addition, it'll randomly modulate the controls on the touch panel -- so for instance, during a heating cycle, it will randomly turn the lights on, or turn the fans on, and/or it will fully shut off and power itself back on. In a nutshell, this is not functioning properly. My sales consultant at Best Buy (who was fantastic) arranged for a replacement for this microwave with the same model number, as he suspected something was damaged within the door, the touch panel, and/or a control board, likely as a result of a likely impact that damaged the box. The replacement was ordered in mid-December. The estimated delivery is late January, but given how the supply chain is these days, I'm not holding my breath. That's not Best Buy's fault, and I don't really think it's LG's fault either. Just the nature of things these days. The reason I opted for a swap rather than a repair is because you do not know what else might have been damaged in this unit, and as something that I'd like to not have to replace in two years, I felt it was smartest to do a swap. If you buy this microwave and it works, awesome! I hope that's the case with people who buy this microwave, and I'm excited to get a working unit at some point in the future. That said, I'd still recommend this. It's not fair to say this is a bad microwave when clearly it's not working because someone dropped it in the box. On features alone, this seems like a great product at a great price. For what it's worth, the lights seem to provide adequate lighting, and the fans do a good job of evacuating air above the stove. As noted above, when I was able to actually heat stuff in this microwave, the heating was thorough with no surprises. The included accessories also allow you various cooking options for air frying or convection baking. I didn't use these due to my issues, but the inclusion of the accessories was a nice touch and likely would have allowed me to make various items in here without having to piece together my own pans/racks.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, easy to use and love all the options. Save so much counter space.
I would recommend this to a friend - Pros mentioned:Convection
Rated 5 out of 5 stars
LG - 1.7 Cu. Ft. Convection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite happy with this unit. Fit exactly perfect into the old spot. LG kept all connection points the same making it truly plug and play. The listed cabinet measurements were spot on. Still experimenting with the convection and air fry options. These definitely were not available on the old unit.
I would recommend this to a friend - Pros mentioned:Air fry, Design
Rated 5 out of 5 stars
LG Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most wonderful product. The sleek clean design looks great in my kitchen. Not only does this microwave exceed my expectations for heating and cooking, but the air fry option is a real game changer when microwave cooking. Definitely five stars. ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend - Pros mentioned:Air fryCons mentioned:Control panel
Rated 4 out of 5 stars
Nice Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated all my kitchen appliances with LG and couldn't be happier. The microwave performs well, has many features like air frying, steaming, etc. My only criticism is the lack of light on the control panel. Unless you gave a bright kitchen light, it's hard to see the panel. They should have added a backlight.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Roxann. Thank you for your message about your LG microwave. We're thrilled to hear that you're enjoying your LG kitchen appliances! It's great to know that the microwave is performing well and has a range of useful features like air frying and steaming. We appreciate your feedback regarding the lack of light on the control panel. We understand how important visibility is when using appliances, especially in dimly lit kitchens. Your suggestion of adding a backlight to the panel is valuable, and we will make sure to pass it along to our team for consideration in future product enhancements. If you have any further questions or need assistance, please feel free to reach out to us on Facebook or Twitter through @LGUSSupport. We're here to help and ensure your continued satisfaction with our products. Thank you for choosing LG, and we look forward to serving you in the future! ^Dan
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has loads of features still learning. So far works beautifully. We love the streamline look and the soft chime when the cycle is complete. Wife loves the 30 second push cycle with instant start. Also love the fact that it comes with a complete printed instruction manual.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice LG microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we like LG products and our previous LG microwave lasted less than six years. The new microwave has multiple automatic functions for cooking which is very helpful. We like the appearance and cooking with it is good. It also is a convection oven.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
LG mircowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works terrific and looks beautiful. Sleek and modern
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Combo oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excited about this combo oven…air fryer, convection and microwave. Love the Instant touch start controls. Very sharp looking…now I need to get matching fridge, dishwasher and oven.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Fingerprint resistance
Rated 5 out of 5 stars
LG Microfwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave. It looks great. It does leave finger prints.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy microwaving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave. I think it's very easy to use, cooks well, and looks very good in our kitchen. Haven't explored the air fry and convection cooking options yet, but nice options to have. My wife is about 5' 7" and has trouble seeing in the microwave with the door closed because the viewing glass is restricted to a fairly small area. Not an issue for me at 6'. The buttons on the bottom of the door were a bit odd at first, but I like the placement now that I'm used to it. At night, if there isn't much ambient light in the kitchen, the buttons are almost impossible to read or use by touch since they are as smooth as the glass. It would be nice if they were backlit, but I'm getting better at finding what I need without turning the lights on. Installation was very easy and two of us had it installed easily in under an hour.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got this LG all-in-one microwave, air fryer, oven, and range hood, and it has completely changed the way I cook. It does everything! The air fryer feature makes food crispy without extra oil, the oven bakes evenly, and the microwave heats food quickly and evenly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Availability experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this convection/microwave online with a store pickup date of 2 weeks. The day afterwards I received an email stating my order was delayed and it would now be a month before it was expected at the store. This wasn’t acceptable because I didn’t have assistance to install it with the delay. I contacted customer service and after 2 calls the representative put an expedite on it and I actually was ready for pickup earlier than originally quoted. However, I didn’t receive an updates, which would have been nice to take my worry off this large purchase. Nice product and fair price.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
LG Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, looks great above my LG stove. Love all the features on it. Easy to use.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Char58! #LifesGood when your microwave has a modern, sleek design and you love all the features it has to offer! Should you ever need support, don't hesitate to contact us on Facebook (@LGUSA) or Twitter(@LGUSSupport). ^Chris
- Pros mentioned:Air fry
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this microwave and I’m glad I didn’t skip on the air fryer option. Food heats quickly and evenly. The unit was considerably heavier than my last, so installation was a two-person job - Simple nonetheless! No regrets with this purchase!
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Rated 5 out of 5 stars
So far it’s good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a nice all in one microwave. Still getting use to the functions, with so many options. Haven’t tried many of the features. The air fryer works good, but it’s limited on the number system, you have to play around with the feature for foods to cook right. The convection oven works good so far.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 4 out of 5 stars
great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great easy to use good quality nice looking unit
I would recommend this to a friend





















