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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.5 out of 5 stars with 561 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave, especially its air frying and convection capabilities, ease of use, and overall performance. Many appreciate its design and array of features. Some customers have noted concerns regarding the microwave's power, door design, and the absence of a backlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 561 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG connection oven microwave with air fry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied overall. Microwave looks good installed. Features are easy to use. Microwave could be a little more powerful as cook time seems to take a little longer but still gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and design! Great replacement microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I’d like that I can cook things in it even though I prefer my other air fryer. Works well so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great sleek microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Works great, big and very nicely made. Honestly, too many features, i never use the air fry option but I guess it's nice to have it.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Functional, Pretty, NOT Print Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this microwave for a month or so now. The microwave heats great, no issues there. We like the easy preset buttons. I’ve used the air fryer function and it works but I wasn’t able to obtain the crisping that I get from my counter top air fryer. The “print proof” claim is a joke, it shows every finger print, smudge, etc. The door extends the length of the microwave so you’ll need full space to open it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended simple to use works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the airfryer feature. Has simple shortcut features. Also the fan works terrific we have connected to the outside. Works very well no complaints. Even like this nice salad gives when it’s finished warming something up. Very simple to use and not the very noisy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Multiuse to replace old microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install in the place of our old microwave. We have used all of the functions: the microwave, the convection oven and the air frier and all work very well.

    I would recommend this to a friend
  • Cons mentioned:
    Microwave power

    Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the MHEC1737F and, unfortunately, I'm quite disappointed given the hefty price tag. While the automated defrost option works well and is convenient, the overall performance of the microwave leaves much to be desired. One of my main issues is that the microwave seems less powerful than other models I've used in the past. Cooking times are longer than expected, which is frustrating. My biggest complaint, however, is the air fryer feature. I tried cooking several slices of bacon, and it took over 20 minutes to finish. In comparison, a stovetop air fryer would have done the same job in less than 10 minutes, which I find unacceptable for a device marketed with such capabilities. I haven't yet tried the convection baking feature, but based on my experience so far, I am not optimistic. Overall, I regret my purchase and would not recommend this model to others looking for a reliable microwave with effective air frying abilities.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joanne. Thank you for sharing your experience with the LG Microwave (MHEC1737F) model. We understand your concern, especially with the performance of the air fryer feature and cooking times not meeting your expectations. We strive to provide high-quality products that exceed our customer's needs and expectations.

      For the longer cooking times, we recommend checking that the microwave is set to the correct power level for the task at hand. Sometimes, adjusting the power setting can improve cooking efficiency. If you haven't already, consider using the convection bake feature as a complement to air frying for better results with certain foods like bacon.

      If it continues to be an issue, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further, whether it’s troubleshooting or exploring your options.

      We appreciate your feedback and are here to help ensure your satisfaction. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to replace a broken microwave convection oven in our RV. So far so good install was easy and works beautifully. The only thing I would suggest is making the panel selections light up across the bottom instead of having them blacked out.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit that incorporates air fry, convection, and microwave. We selected the black stainless and had an extra wait time. Believe me the wait was worth it. This thing can cook what ever you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and smart microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave from the start. It was very easy to set up and its nice to be able to use the LG app to use all the smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY WITH CONFIDENCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new MW Airfryer is amazing So quiet and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    True Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my significant other & he’s in love…with the microwave! Ha! Sleek design, easy to use & very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excited with new microwave - tons of features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received today, so far everything is excellent and very excited about using all the new functions. Yes it may take a few secs more to heat stuff, but the trade off is the convection oven and air fry features. Matches my other LG kitchen products.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Sad but Ended Victoriously!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very close to a month to get my item delivered and installed. Then it turned out i had to ask outside help to install. Once that was done, I love love love my under range micro, convection & air fryer all in one. Definitely not dissappointed with my product!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to backorders and some confusion on Best Buys computer system it took a while to get delivered. Had a support team that really helped get problem solved. The people who delivered and installed microwave were excellent. Very friendly and took time to show us how it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to use! My house doesn’t get extra when using the oven like it does with my gas oven.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Nice Microwave!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we've done regular microwaving and convection. I love how easy and quick it is to cook chicken nuggets and pizza rolls now. It heats up much quicker than the regular oven. As others have pointed out, the Air Fry mode is disappointing because you can't set the time for them. You get 9 choices only I believe. I took one star of Cook Settings for that.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave with airfry and convection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE how this thing looks, very modern and sleek. Buttons are a little iffy to push, but they are not bad or anything. Inside is metal, easy to clean which goes a long way. The ThinQ app works quite well, and is very easy to connect the appliances to it, but for the microwave having notifications on is pretty silly. It will be great when you want it on, but otherwise should probably be off by default, unless you like getting a notification everytime the micro dings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice, light-touch microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, has all the functions we want, and it seems to heat food more evenly than our previous microwave.

    I would recommend this to a friend