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Customer Ratings & Reviews

$599.99
Save $299.01
The comparable value is $899.00

Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, particularly appreciating its air fry and convection capabilities, as well as its ease of use and appealing design. They also find its operation quiet and enjoy the various features it offers. However, some customers have noted concerns regarding the lack of a backlit control panel and challenges with installation. Minor issues include the door not always closing tightly, disappointing microwave power, and the tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 570 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Availability experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this convection/microwave online with a store pickup date of 2 weeks. The day afterwards I received an email stating my order was delayed and it would now be a month before it was expected at the store. This wasn’t acceptable because I didn’t have assistance to install it with the delay. I contacted customer service and after 2 calls the representative put an expedite on it and I actually was ready for pickup earlier than originally quoted. However, I didn’t receive an updates, which would have been nice to take my worry off this large purchase. Nice product and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG mircowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works terrific and looks beautiful. Sleek and modern

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    LG Microfwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. It looks great. It does leave finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this LG all-in-one microwave, air fryer, oven, and range hood, and it has completely changed the way I cook. It does everything! The air fryer feature makes food crispy without extra oil, the oven bakes evenly, and the microwave heats food quickly and evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to use good quality nice looking unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it the LG conventional oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave easy to use. Airfryer and conventional oven are great. Well recommended

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and design! Great replacement microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Microwave ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is over my expectations. So high quality and a lot of cooking options.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Multiuse to replace old microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install in the place of our old microwave. We have used all of the functions: the microwave, the convection oven and the air frier and all work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG connection oven microwave with air fry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied overall. Microwave looks good installed. Features are easy to use. Microwave could be a little more powerful as cook time seems to take a little longer but still gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Functional, Pretty, NOT Print Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this microwave for a month or so now. The microwave heats great, no issues there. We like the easy preset buttons. I’ve used the air fryer function and it works but I wasn’t able to obtain the crisping that I get from my counter top air fryer. The “print proof” claim is a joke, it shows every finger print, smudge, etc. The door extends the length of the microwave so you’ll need full space to open it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit that incorporates air fry, convection, and microwave. We selected the black stainless and had an extra wait time. Believe me the wait was worth it. This thing can cook what ever you want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG Microwave/Convection Oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and looks great. However, the filters seem real flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave oven review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many features even though I have not figured out how to use them all.

    I would recommend this to a friend
  • Cons mentioned:
    Microwave power

    Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the MHEC1737F and, unfortunately, I'm quite disappointed given the hefty price tag. While the automated defrost option works well and is convenient, the overall performance of the microwave leaves much to be desired. One of my main issues is that the microwave seems less powerful than other models I've used in the past. Cooking times are longer than expected, which is frustrating. My biggest complaint, however, is the air fryer feature. I tried cooking several slices of bacon, and it took over 20 minutes to finish. In comparison, a stovetop air fryer would have done the same job in less than 10 minutes, which I find unacceptable for a device marketed with such capabilities. I haven't yet tried the convection baking feature, but based on my experience so far, I am not optimistic. Overall, I regret my purchase and would not recommend this model to others looking for a reliable microwave with effective air frying abilities.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joanne. Thank you for sharing your experience with the LG Microwave (MHEC1737F) model. We understand your concern, especially with the performance of the air fryer feature and cooking times not meeting your expectations. We strive to provide high-quality products that exceed our customer's needs and expectations.

      For the longer cooking times, we recommend checking that the microwave is set to the correct power level for the task at hand. Sometimes, adjusting the power setting can improve cooking efficiency. If you haven't already, consider using the convection bake feature as a complement to air frying for better results with certain foods like bacon.

      If it continues to be an issue, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further, whether it’s troubleshooting or exploring your options.

      We appreciate your feedback and are here to help ensure your satisfaction. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excited with new microwave - tons of features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received today, so far everything is excellent and very excited about using all the new functions. Yes it may take a few secs more to heat stuff, but the trade off is the convection oven and air fry features. Matches my other LG kitchen products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended simple to use works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the airfryer feature. Has simple shortcut features. Also the fan works terrific we have connected to the outside. Works very well no complaints. Even like this nice salad gives when it’s finished warming something up. Very simple to use and not the very noisy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Sad but Ended Victoriously!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very close to a month to get my item delivered and installed. Then it turned out i had to ask outside help to install. Once that was done, I love love love my under range micro, convection & air fryer all in one. Definitely not dissappointed with my product!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    True Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my significant other & he’s in love…with the microwave! Ha! Sleek design, easy to use & very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to backorders and some confusion on Best Buys computer system it took a while to get delivered. Had a support team that really helped get problem solved. The people who delivered and installed microwave were excellent. Very friendly and took time to show us how it worked.

    I would recommend this to a friend