Customer Ratings & Reviews

I purchased this LG over-the-range microwave in January 2025, and it has quickly become one of the most-used and most-loved appliances in my kitchen. The sensor cook feature takes all the guesswork out of heating meals — whether it’s leftovers, popcorn, or frozen dinners, everything comes out evenly heated without hot or cold spots. The EasyClean interior is exactly what it claims: a quick wipe with a damp cloth is all it takes to keep it looking spotless. After months of daily use, it still looks brand new. The PrintProof stainless steel exterior is another standout — no fingerprints or smudges, which is a huge plus in a busy household. I also love the quiet yet powerful ventilation fan, which clears steam and cooking odors far better than my old microwave. It feels like LG thought of everything in the design — sleek appearance, intuitive controls, and rock-solid performance. After using it for nearly a year, I can confidently say this LG microwave is not just a convenience but a real upgrade to my kitchen’s function and look.

The "Auto" and sensor functions are nice to use after learning how to use (easy read). Sensor will not let it run empty, very cool. Boils a cup of water in 90 seconds, previous model took 2 minutes. Runs very quietly. Easy to clean inside and out, dark gray interior doesn't show splatters like normal white interiors. Fairly easy to mount but note that the top side template is off by 1/4" for wall side. It's exact with top cover but doesn't account for expansion of back plate.

I love this over the range microwave... it extremely easy to use and I like the sleekness of the look

Great quiet microwave. Love the black and stainless look. Works great. Love the sound that tells me when my food is heated up or cooked. This microwave is a replacement for a previous microwave. I have the total tech that replaces or fix any item for two years after purchase. All it took was one call and everything was taken care of. The old microwave was taken out and disposed of and the new one was installed. It only took a few minutes for the change. The installer showd me how to use the new microwave with all its features. Love this microwave.

We are in love with this microwave! It’s so sleek and stunning, we literally spent the first few days just staring at it and saying, “Wow… what a beautiful microwave.” Lol. It was pretty easy to install ourselves, and it instantly upgraded our kitchen. The Sensor Cook is super handy, and while we haven’t tried EasyClean yet, we can’t wait. Now we’re seriously considering getting the matching oven. Highly recommend!

Microwave is working perfectly Delivered safely and on the day promised by two very friendly and helpful delivery men

sleek and great!!!! elegant and yet simple to use.

The only reason this microwave is not getting a 5 star rating is that the touch pad is not back lit and hard to read. Only the clock is lit up. Otherwise this is a fantastic Microwave.

I just moved into my new place and got this microwave. It looks and works great. The sensor cook feature makes heating food super easy, and the EasyClean interior really does wipe clean in seconds. Runs quietly, and doesn’t take up much space. Definitely a best buy at the right price.

Beautiful, it microwaves so good. Looks sleek. I'm happy.

I really like this microwave. It does everything very well and looks really nice! Unfortunately the interior light went out and is not serviceable. It’s a well known issue with this model and support will tell you to get lost. Everything else still works great, but the light not working is a deal breaker.

It's a BEAUTIFUL microwave! We love how it looks in our kitchen, it can be used as under cabinet as well as sitting on the counter. We love the ventilation feature since it's over our stove it helps vent while we're not even using the microwave. It's sleek and looks like it cost way more then it does. The songs it plays are so cute as well! The kids love helping us in the kitchen just to hear the songs it sings to us!

I have been using this item for a few weeks. Looks good and works well so far. Thanks

Love the microwave but the fingerprints pose a significant problem. I must wipe down the microwave 20 times a day!

Excellent equipment, fancy and works perfectly. Good performance and very silent!

The microwave heats up the food exceptionally well. Reliable. Very well lit. Very Elegant.

I love my new LG microwave. I had researched for months on Consumer Reports and read all the reviews. It does what is supposed to do, and it is quiet. I highly recommend it to everyone. Everything from purchase to install went smoothly. that is why I always purchase from Best Buy!

We are quickly becoming a LG household from OLED TVs, dryer, and now microwave. We replaced an aging microwave with this LG and it doesn’t disappoint. We are completely satisfied with the purchase.

We have been very happy with this appliance. No complaints!

Your In-store consultant was outstanding walked us right through what we were looking for and let us to this little beauty. It’s very robust I love the way. The door opens, and the tray turns. The beverage heating is outstanding, and I learned from my grandson that the popcorn timer is Excellent . total care installed in minutes. Fits snug under c cabinet