Customer Ratings & Reviews

I have had this microwave for about a month and the aesthetics are great. The functions are easy and does the job well.

Works great and looks good. Now all appliances match.

This was a replacement for the one that was delivered damaged. It was obvious that the damage had been before it was packaged. Local Best Buy store took care of the swap for a new one.

We are very pleased with this replacement microwave. The finger print proof black stainless is great. It’s powerful and has many preset heating options.

Got this for our lasted full home remodel project as best buy had it in stock. We decided to do all LG appliances on this one and it turned out great!

I modified it a little bit so that it can get the wind out from front.

Love this mircowave has two shelfs that allows you to warm up more items. The style and color is clean .

We bought this micro wave with along with a stove,bishwasher and fridge and all LG products and we love them all., you can't go wrong with LIFES GOOD PRODUCTS

Great new Microwave to match my new LG Range. Replacing 17 year old appliances!

Good value, works well. Install was professional, quick and clean.

New microwave but keypad flickers shortly aftet purchase. Had it replaced with new keypad…. Guess what, it happened again. I am over it.

Don’t wast your money don’t even bother buying an LG product. Their customer service is horrible.

We bought this unit to replace an over-the-range that was 16 years old. Needed decent sized interior, easy to clean, lots of cooking power, and working ventilation through the top. Got all that with this unit. It's sleek, works great, powerful. Enjoying it so far. 2 things keep it from getting 5 stars: The under-hood light is like a baby room night light, VERY dim. My old one had two nice, bright lights in it so it was useful when cooking. I remedied this by ordering a much brighter bulb from Amazon that came in pairs for $9. Easy fix, now much brighter. Second, the buttons on the keypad are VERY hard to push. No way will you accidentally ever turn this unit on, you have to LEAN IN and push hard to make anything happen. Not a deal-breaker, but annoying at times. Otherwise, loving it. Cooks very fast, quiet, and works as advertised. Black stainless is really sharp looking too.

The microwave oven was easily installed and performed as specified from day one. It really looks good with all the other stainless steel appliances I have acquired over the last year. It has been trouble free as of now. I really like the soften and melt options. Eliminates guessing. I do not like the over the range light. It is far too dim. It needs a stronger wattage bulb but I don't know if that is feasible with this unit. Perhaps someone can tell me.

This microwave cooks beautifully, evenly and fast. It has a nice sleek appearance and is easy to clean. The only negative is that the light which shines down on the stove is very dim and the keypad is not back lit and is a bit hard to read.

To be fair, I loved my old microwave and did not want to replace it, but it was white and everything else in the kitchen is now stainless steel. My biggest complaint on this model is the touchpad. It seems to be slightly off center with everything. I find myself having to re-do a lot of the inputting for simple things. If I want to cook something on 70% for 2:30 I inevitably will have to push a button twice somewhere along the process to get it to register. We have used the "auto cook" (or "sensor") settings as well as some of the pre-programmed cooking options. My old nuker was a 5 yr old Whirlpool that also had sensor and pre-programmed cooking options. The nice thing about the Whirlpool was I could hit COOK then cycle through the different pre-programmed settings via the display screen. With this LG unit I have to review the sticker inside the unit before closing the door to know what keypad combination to enter. For example, if I wanted to heat soup in the Whirlpool, I would close the door, hit COOK and the display would say "Press 1 for Pizza, 2 for Soup, etc." With the LG, I need to look at the sticker inside before I close the unit and reference "Soup = Cook + 2" The range light on this LG is not very bright compared to other models. More of a nightlight than a stove light. The unit comes with a rack, which is nice but we probably will use it twice in our lifetime. The rotating plate is nice and large. The interior seems to clean up nicely. Food heats quickly and evenly (to the extent that any microwave cooks evenly). Sensor cooking seems to be set well. I am not sure what the "Energy Saving" button does other than it turns off the display until you use the microwave again. In the end, I wouldn't "recommend" the unit because I think you can get a more "friendly" unit for the same price. At the same time I think that this unit more than meets the needs of the average individual and it prepares food adequately.

It’s a good quality, good sized, and powerful microwave. There are no “smart” features, but I actually consider that a plus as it doesn’t add any costs for features I would never use. But it has a good feature set. I used this to replace a Kenmore Elite that failed after 18 years. After discovering that the Kenmore was actually made by LG, this item was a natural. It even made installation very easy.

Nice value for the money. Easy to use and lots of power. Only criticism is the buttons require significant force. Attractive and functional

Very good product, powerful, price good, sharp looking, easy to install.

This microwave looks very nice, matches well with our new LG Instaview fridge and buttons are easy to see and operate. However there are some things I don’t love that I had come to appreciate in our old GE and would make me think twice before another microwave purchase - (1) this microwave is noisy! Upon initial heating of an item it is especially loud, just really noisy humming, i don’t recall any microwave being so loud (2) the glass plate is only 12 in vs our old one was 14in even though both models have the same cuft / size. (3) there is only one brightness setting (vs 2 on our old one) on the surface light that shines below the unit, just a simple thing that could’ve been improved (4) the door is super stiff to open/shut, perhaps this will ease up over time.