Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $498.99
The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 113 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the 14,000 BTU Smart Window Air Conditioner, highlighting its impressive cooling performance and quiet operation. Users appreciate how quickly and evenly it cools a room, with some noting the minimal noise produced. While installation is generally straightforward with assistance, a few customers have reported concerns regarding the unit's build quality upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 113 reviews
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Amazing A/C

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best a/c i ever purchased. Even higher than thep top selling brands.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, you can't hear how it works. I had the same 10 years old only the old model and had no problems so I bought again lg

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Lg Window unit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Would recommend. Cools in a BREEZE! Would big

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in 450 square foot room, Not as quite but better than cheaper models. Won't wake you at night coming on.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ……………………………………………………………………………………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    window ac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really good it was worth the money cools my hole rv even on really hot days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cooling!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but even when I clean the filters it still says I need to… not sure what that is about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very fast delivery, they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Excellent product! Silent!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this ac! Fantastic and a must have for hot days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Air

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with energy saving features. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best ac unit for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. One the best I have owned. Everything is as it's supposed to be

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Chillin!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Easy hook up to wall outlet. Feels very very good!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit exactly into the space and works well. Nice to have a remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold ac no longer hell

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows cold air in my whole 1500 sq ft mobile home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool AC!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice AC unit! Easy to use and can be controlled via mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing I bought all year.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely wonderful air conditioner, I have a very large open space with vaulted ceilings and I wasn’t sure how well it would do when I bought it but simply put, I can’t believe what this thing can do and how quiet it is. All together I couldn’t be happier with this air conditioner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one from bestbuy website. Took a week to be shipped to store and after i picked it up i found it was damaged inside the box but had no damage to the box itself or Styrofoam itself witch in turn tells me it was damaged before being packed from factory. Then when i take it to be exchanged they could only have it shipped straight to my house. When trying to pick a date i was not allowed to. Me like the rest of the world have to work so instead i just got my money back. Bestbuy did what the could but the manufacturer dropped the ball big time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your feedback with LG Air Conditioner (LW1522IVSM) model. We're sorry to hear that the product arrived damaged. We aim to give great customer service and make sure you have a smooth experience. Your feedback about how the manufacturer handled the product will be shared with the team to avoid similar issues in the future. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 3 out of 5 stars

    Bad compressor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd unit and it arrived banged up. The unit has a compressor issues. I don't recommend it. It's a hassle to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 1 out of 5 stars

    Dont buy this at best buy!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is amazing, but i am writing this review because im so disappointed at best buy. I ordered the unit through them and when they ship it its defective. I had to order a replacement and ship it to the store, and when its time for pick up, they email me that the AC is out of stock. I have a 2 month old baby in my house and we dont have an ac for 2 weeks!and also took day off from work to pick up the unit that became out of stock! Unbelievable and terrible experience! Dont buy this ac on best buy bec youll be disappointed!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kathleen. Thank you for taking the time to share your experience with LG Air Conditioner (LW1522IVSM) model. We understand your concern about ordering a replacement and the stock issue at the store. We can imagine how tough it must have been for you and your family, especially with a 2-month-old baby at home. We aim to provide great service, but we fell short this time. Your feedback is important to us, and we'll share it with our team for improvement. If you need more help, reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    AC UNIT WORKS GREAT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Fit great in my window and only took maybe 30 mins to get it all hooked up and what not.highly recommend!

    I would recommend this to a friend