Customer Ratings & Reviews

Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the sound clarity for your LG 2.0-Channel S20A Soundbar. We understand that the unit didn't meet your expectations for dialogue diction. To help improve clarity, please try enabling the "Clear Voice" feature in the sound settings, which is specifically designed to make dialogue easier to hear.
https://www.bestbuy.com/product/lg-2-0-channel-s20a-soundbar-with-built-in-woofer-dts-digital-surround-bluetooth-connectivity-black/JJ8VPZT5CP
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo

Hi, there. Thank you for your feedback on the LG Soundbar (S20A) model. We understand the need for time to evaluate a new soundbar, and we appreciate your comments on the two-week return policy. Your input is valuable, and we want to help you optimize your unit's performance. This soundbar provides clear dialogue and balanced audio for everyday use. If the sound is just “OK,” try adjusting the Sound Mode to better match your content. Switching to Cinema or Bass Boost can enhance depth and clarity based on what you watch. For more guidance, visit https://www.lg.com/us/support/product/lg-S20A.AUSALLK. We’d be glad to take a closer look at your setup and help you get the most out of your soundbar. Please send us an email at [email protected]. We're here for you! ^Juvy

Hi, John. Thank you for sharing your thoughts about your LG Soundbar (S20A) model. We understand the importance of getting audio equipment that truly elevates your setup.

For situations where a soundbar feels “average,” one helpful step is to check the sound modes and EQ settings, since this model includes multiple presets that can noticeably change clarity, bass response, and overall presence. You can also review support information for your model here:
https://www.lg.com/us/support/product/lg-S20A.

We’d be glad to document your experience and assist you further. Please send us an email at [email protected] so we can take a closer look. ^Juvy

Hi, there. Thanks for sharing your experience with the LG Soundbar (S20A) model. We appreciate your feedback and understand how important it is for your audio setup to deliver both volume and control that fit your needs.

For better sound, switch to Cinema or Bass Blast mode via the remote or LG Sound Bar app, as these enhance volume and depth. If the soundbar powers on automatically, check the Auto Power and Simplink (HDMI-CEC) settings in your TV and soundbar menus. Disabling these can stop unexpected power-ons. You can find more tips and settings here: https://www.youtube.com/watch?v=oBlEC8u1glQ. If you'd like us to take a closer look or explore other setup options, feel free to email us at [email protected]. We’re here for you! ^Juvy

Hi, Jammel. Thank you for sharing your thoughts on the LG Soundbar (S20A) model. We appreciate your feedback and understand how important sound quality is when enhancing your TV experience.

This model is designed as a compact 2.0-channel solution, ideal for smaller spaces or basic audio needs. If you're finding that your TV speakers outperform it, we recommend checking the Sound Out settings on your TV. Navigate to Settings > Sound > Sound Out and select HDMI ARC or Bluetooth, then adjust the Sound Mode to Standard or Clear Voice for better clarity. Also, ensure the sound bar is placed at ear level and not obstructed by furniture for optimal performance. For more help, visit https://www.youtube.com/watch?v=0e1WaU6GWEc. If you’d like help reviewing alternative models or need further assistance, please send us an email at [email protected]. We're here for you! ^Juvy

Hi Greg, we hear your feedback about the sound output of your LG S20A. We understand that it's not meeting your expectations for volume and sound quality, particularly when it comes to reproducing an orchestra sound. It is important for a speaker to deliver a clear and robust sound.

We have a support page dedicated to our speaker systems that might provide additional information regarding the various sound features. If you need further assistance, please send us an email at [email protected]. You can also find additional information and specifications for our audio products on our official website: https://www.lg.com/us/speakers. -Shae