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TacoForBreakfast Posted
It's a good looking microwave that fit our grill perfectly. See photos. It cooks much more quickly than the previous one. We had a GE microwave, and I liked the one-touch timer feature of GE. But it's not a huge loss. The buttons are less sensitive though, they need to be pressed in the exact center to work. We're getting used to it.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
WilliamK Posted
Really like this MW. Looks great with the trim kit, and performs very well.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
NildaC Posted
Best Buy delivered my microwave quickly & timely manner. The price is right for the microwave’s capability! I recommend Best Buy to customers, they are the best!
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
RebeccaB Posted
Love this little Microwave. The inverter is such a great way to cook. Things cook up and warm evenly. It looks sleek and modern in our kitchen.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
JohnL Posted
Easy to install. Safety lock is a bit awkward. Ready to enjoy.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Black Stainless Steel
JudyP Posted
Very happy with my microwave works great and didn't realize it was as big as when it came out of box
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
ShaundaG Posted
I love this large microwave. It is powerful and warms food quickly. It looks great.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
CindyG Posted
Love the child lock feature! Heats/warms our food quickly!
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Black Stainless Steel
Hilda Posted
Works well. Fits perfectly in my space. I was even able to use the previous trim kit from my old Kenmore microwave.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
KesavaChunduri Posted
Ordered an Open box (Excellent condition) item and I see huge dent on the side. Here is what Best buy policy says "Excellent. Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement). The product will be in its original box (or a suitable replacement). Products in Excellent condition can be found in Best Buy stores and online." I did speak to their customer service and they say that I can return the item. Why do I need to waste my time packing everything and carrying it all the way to return the item? This is ridiculous, they should at least replace the item (deliver and pickup the old one) with another one of the same condition as described. I will never trust best buy for open box items in future.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
Posted
Hello there. Thank you for sharing your experience with us regarding the LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter, Model: MS2042U. We understand your inquiry about the condition of the unit you received. We value your feedback on the experience with the authorized retailer's open-box policy.
We understand that receiving the unit with a large dent did not meet your expectations for an "Excellent condition" open-box item, and we want to assure you that we are here to assist with any product-specific concerns.
https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
CristyD Posted
I used this microwave 2 times, worked ok, the third time, it literally caught on fire! Scared me to death. I set up for the store to come take it and they never showed up! I never got my refund and the customer service was horrible and unhelpful!
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
Posted
Hi, Cristy. Thank you for reaching out to us. We understand the importance of having your LG Microwave (MSER2090S) model operate safely and reliably. This unit features advanced cooking technology for consistent results, and it is crucial for secure operation.
To rule out external issues, please conduct this safety check:
Inspect the power cord and wall outlet for discoloration or damage.
Make sure the microwave is plugged into a dedicated 120V grounded outlet without using adapters or extension cords, which can lead to electrical overheating. For more guidance, visit https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA. We’d like to learn more about what happened and assist you further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your full name, contact details, and any photos or details from the moment the issue occurred. ^Juvy
SusanD Posted
Well not happy with new LG the outside buttons on a few only numbers have to open door to use number for the cook sensor, outside door too shiny and too many fingerprints. The beep to microwave very not audible. Inside I like gray and light will be swapping for kitchenaid
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Black Stainless Steel
Posted
Hello there, SusanD. Thank you for sharing your experience with us. We understand your inquiry regarding the MSER2090D microwave and the concerns you’ve mentioned about the control panel, exterior finish, and sound level. Your feedback is important to us, and we’d like to look into this further for you.
https://www.bestbuy.com/site/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-black-stainless-steel/6577454.p?skuId=6577454
Please send us a private message on Social Media @LGUSSupport so we can provide assistance. —Renzo
Texaspete Posted
I bought it in September 2022, and by March 2025, the microwave stopped heating food. It's a great microwave if yours works! I'd recommend getting extra coverage if you buy one.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
Posted
Hi, there. Thanks for sharing your feedback with us. We understand your concern about your LG Microwave (MSER2090S) model stopped heating after a relatively short period of time. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, for extra help, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. If you haven't already, we’d be happy to help troubleshoot the issue further and see if it can be resolved. Please send us a private message on social media @LGUSSupport, and we’ll work with you to find a solution. We appreciate your feedback and are here to help. ^Juvy
NitayaB Posted
Was bought open box "excellent condition" was delivered with a huge dent on the side and front, customer service was rude, store allows no call ins and i was repeatedly hung up on. Veryyyy disappointed in Bestbuy and their quality of care.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
Posted
Hi, Nitaya. Thank you for sharing your experience with your LG Microwave (MSER2090S) model. We understand the importance of receiving an appliance in the condition you were promised, especially when it’s labeled as “excellent condition.” One helpful step is to check the unit for proper door alignment and interior functionality, as dents can sometimes affect how the microwave door seals or how the control panel responds. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 to report the damage. For more details, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you need further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Jujubees Posted
Was not Happy as when I received box was dent and microwave had a dent on the side.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
Posted
Hi, Jujubees. Thank you for bringing this LG Microwave (MSER2090S) model to our attention. We understand your concern about receiving a damaged unit and want to ensure this is resolved for you. In a situation like this, we recommend contacting Best Buy customer service at 888-237-8289 to report the damage and request an exchange or replacement.
Additionally, if you need further assistance or guidance, please send us a private message on social media @LGUSSupport. We're here to help make things right for you. Thank you for choosing LG. ^Juvy
GurpreetS Posted
I’ve been using the LG 2.0 Cu. Ft. Countertop Microwave for a little while now, and it has quickly become one of the most reliable appliances in my kitchen. The first thing that impressed me was the size — the 2.0 cu. ft. capacity gives you plenty of room for larger dishes without feeling bulky on the counter. It strikes a great balance between power and practicality. The Smart Inverter technology is genuinely noticeable in everyday use. Foods heat more evenly, and I’m no longer dealing with half‑cold, half‑boiling plates. The Sensor Cooking feature has also been a pleasant surprise. Whether I’m reheating leftovers or cooking something from scratch, it adjusts automatically and takes the guesswork out of timing. The design is clean and modern, with a simple control panel that’s easy to navigate. The stainless steel finish looks great in any kitchen setup, and the microwave runs quietly — something I really appreciate during early mornings or late‑night meals. Overall, this microwave delivers exactly what it promises: consistent performance, smart features, and a sleek look. It’s one of those appliances you don’t realize you needed until you start using it every day. I’d confidently recommend it to anyone looking for a dependable upgrade.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
JayA Posted
This LG microwave has exceeded my expectations. The biggest improvement over my previous one is the incredibly consistent heating—soups, stews, and even larger bowls come out evenly warmed without any cold spots. The interior space is surprisingly large, so bulkier dishes fit without any issue. One feature I didn’t know I needed is the reminder when food is left inside. I tend to get distracted, so having it alert me prevents me from forgetting dishes in the microwave. It’s also noticeably quiet during operation, which makes a big difference in a small apartment. The stainless steel exterior looks clean and modern, and it’s very easy to wipe down. There are a lot of functions, so it took me a moment to get used to everything, but once I did, it’s been extremely convenient. Overall, I’m very satisfied with both the performance and the design. Definitely worth the purchase.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
Nethappy Posted
I absolutely love this microwave! The sleek stainless steel design looks beautiful on my countertop and matches perfectly with my other appliances. The 2.0 cu. ft. capacity is spacious enough for everything from reheating leftovers to cooking large dishes, and it heats evenly every time thanks to the Smart Inverter technology. The sensor cooking is a game changer—no more guessing about cook times, it adjusts automatically for perfect results. I also appreciate how quiet it runs compared to other microwaves I’ve had. Cleaning is simple too—the interior wipes down easily. Overall, this LG microwave is powerful, stylish, and reliable. It’s one of the best appliances I’ve purchased, and I’d highly recommend it to anyone looking for a high-quality, modern microwave.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
LindaLu Posted
It is a good size and heats things quickly. Looks good in black. The chime that goes off every minute to remind you item is finished is great although quiet. Interior light is great. Better to slide down on buttons rather than push. Note, this is very heavy, I needed help to lift it.
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Black Stainless Steel
Cccc Posted
The best! It’s so modern and pretty, while also working very well. It heat the food pretty evenly. Comparing to the one I bought a year ago from another well known brand, this one is much better. Also like the fact the beeping sound for completion is not that loud and annoying. Enjoyed it a lot overall
This review is from LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Black Stainless Steel