Customer Ratings & Reviews

This LG WashTower is super convenient if you don’t mind drying cycles are a bit longer as a trade off for more enery efficient useage. The smaller capacity is more suitable for 1-2 person households due to its smaller capacity (there is a larger version that is available for larger households). I have an HOA that requires dryer vents to be cleaned annually, so just that alone will pay for this ventless WashTower over time. Some may complain that the clothes may come out slightly damp from th dryer. I generally have found when this occurs, they quickly dry as you fold them as if they had been steamed. In any case i find that it washes and dries well. The clothes come out clean and not staticy. It doesn’t take up much space freeing up space for other uses. The smart features are quite nice and work well through the LG ThinQ app (can control loads remotely, monitor washing/drying progress, download wash settings, etc.).

Its works well, for its small but semi tall footprint. The small drum specializes in small loads, making it simple when you're a small family. The dyer also works well. The clothes come out dry and dont smell like a element was used. The self diagnosis is a useful feature. The only complaint is the lacthing, it would work better if when the cycle was finished you could chose to have the door pre-unlocked

This wash tower was the only thing we could find to replace an older stacking set that was on the fritz after 14 years. It was so hard to find something this size that was also front loading. We were concerned that the size of the washer capacity would be too small for our family of 4. It hasn’t been an issue and it’s very nice a quiet! Highly recommend for small spaces.

I love this stacked unit! It was small enough to fit up a narrow stairway in my old house to give me a much needed laundry area. I can't say enough positive comments about the delivery team! 10 stars for both. What lovely young men who went above and beyond with this install. Thank you sincerely. Also, would like to give a shout out to sales for a wonderful experience (don't know if I'm allowed to give names here). I had a great experience and will return to get my kitchen appliances when it's time. Highly recommend!!

Got this delivered and installed . Machine works great. Had no issues and its pretty easy to use. For quick loads

Less than six months with the machine and it started leaking and not drying. I do not mean slow to dry, I mean absolutely no drying at all. Called the Geek Squad and was told the manufacturer warranty was an option but I PAID for Geek Squad but it doesn’t kick in til a year AFTER purchase but it went into effect the date of purchase in august? Now LG customer service has me calling them for them to dispatch a local repair shop, have them come to my home, move the machine around, appear to fix it, get the machine to “warm up” during the dryer cycle. I use the machine one cycle successfully for it go back to leaking and no heating the very next cycle. Now I am back on the phone with LG for them to RESEND another dispatched handy man to attempt to fix this. Now I am furious to read other reviews similar to mine. Leaking and not drying, I NEED A REPLACEMENT!!! Before the leak ruins my floors and I get a lease violation.

The washer works great, but the dryer takes a long time to dry, which was mentioned in the product features. Unfortunately, the washer started leaking within 25 days. However, I'm pleased with Best Buy's customer service as they promptly arranged to replace the faulty machine.

Very good quality product and good for high-rise condo.

This is my second small LG stackable washer and ventless dryer. This set is very sleek and modern looking and works flawlessly. It's also very easy to use and very quiet. I needed a washer/dryer for a small space and this one is perfect. Since the dryer is ventless technology, no outside vent is needed. I am very happy with my purchase.

This LG WashTower is a solid compact option for smaller spaces. The 2.4 cu. ft. washer and 4.2 cu. ft. dryer handle modest loads efficiently. It’s quiet, energy-efficient, and the smart features are a nice bonus—though not always necessary. Steam and ventless heat pump technology work well, but drying can take longer than traditional units. Build quality feels premium. Great for apartments or laundry closets.

Wonderful service and very useful machines, small , efficient, no noise I love them

This combo unit is slender and small. It seems even smaller than the vintage GE stackable unit. No external vent exhaust needed. Perfect for building that was not designed for individual unit washer/dryer units. Quiet. Good purchase when on sale.

I already own this machine, but in the larger size, for a guest house I own. It's efficient, runs quietly, and has a chime for when a cycle is done that is loud enough to be heard but not so loud that it's annoying. Despite its small size, it holds a lot. The wash cycle is longer than other machines I've used but it's not terrible.

At first I thought the machine was terrible, because honestly it would rattle our entire house SO noisily and would move out of its cupboard space. I could only put on a load if I was leaving house. It would move several inches every load too. Then I purchased some anti vibration pads on Amazon and it changed everything. I now make sure I set the spin cycle to 'low' and now with these pads, I can barely hear anything. It also no longer moves. The dryer itself is a little slower to what I'm used to, but as long as you don't overload it, it works fine. The first several times I used the washer and dryer there was a bit of a synthetic smell but it does fade after maybe 10 loads. So overall, it's a decent purchase. Just make sure you buy the pads!

Needed a small washer/dryer and this definitely fits the bill. Perfect for an apartment/condo. Dryer takes a while but seems very efficient.

Very quiet and efficient. This dryer and washer has exceeded my expectations and is much better than my previous Bosch units. The one thing to note is that this combo requires both 110V and 220V outlets. My condo was setup for only 1 220V plug. Unlike the Bosch units, the dryer and washer require independent plugs.

Have this machine for over a month. For the moment I am happy with the washer as it works very well and is very silent but having difficulties with the dryer as it takes a very long time.

Compact, quiet, efficient (heat pump cheaper than gas drying), ventless, get status notifications on phone. Drying times a bit longer but seems to be gentler (less lint) than old maytag (gas) dryer. The smaller size makes it easy to wash as needed and sort types of laundry rather than wait until you have a full load for efficiency. (Review after 1 month of usage). I had to spend $160 to get a 220V outlet moved to service the dryer.

It’s small enough to fit in our small laundry area. It looks good and washes well.

I got this stackable washer/dryer after my previous washer of 10yrs broke. I saw this in the store and loved it, I have a small family and this was the perfect size and capacity for our laundry closet because most were too big. It’s very quiet and gets clothes cleaned and dry quickly. I’m very happy with my purchase.