Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Angle. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Left. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 11. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 12. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 13. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 14. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 15. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 16. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 17. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 18. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 19. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 20. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 21. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 22. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 23. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 24. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 25. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • LG 20.2 Cu. Ft. Top-Freezer Refrigerator video 1 minutes 20 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black

Model:
LTCS20020B
SKU:
6452817
Highly rated by customers for:
$719.99
Save $230
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1971 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,971 reviews
  • Pros mentioned:
    Capacity

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm keeps food cold and is spacious too

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Nice Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice spacious refrigerator with great lighting. Wish freezer was lit.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    New LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great and it matches our kitchen so much nicer than the old one.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and delivered by Best Buy. So far working great, no problems or noise. Delivery was smooth and set up and hall away of old unit done when scheduled.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Roomy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very roomy. Easy to adjust and meets to size need

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG 20.2 Cu. Ft. Top-Freezer Refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. LG makes great appliances.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It keeps my food cold and it is really roomy

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    breakroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for staff room fits great and has enough space

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Good, pretty and cheap!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works as expected, looks good, enough room inside, perfect!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator fits perfectly. Has so much more space than my other one.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great to have a refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and looks great. Have had no problems with refrigerator so far. Would like to say the two guys that delivered the refrigerator to my home were top notch guys. Very nice and helpful. You should keep them on your team.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Perfect for Airbnb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size for our small kitchen! Big enough for a family of 4-6.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been amazing. I was very surprised on how much room it has. It is slightly smaller than my previous one, but somehow we can fit more in the new one. Highly recommend.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Huge!! Worth every penny!! Great quality!!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    New fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So spacious and easy to find things. Good temperature control.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fit our space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this model for our mobile home at the lake. The stainless steel exterior looks great. One shortcoming is the lack of a deli bin. Oddly, a regular size tip of butter/margarine does not fit in the space provided unless turned on its side. Most alarming —- especially for a vacation home —-the seal on the freezer door does not hold when the refrigerator door is shut with any vigor at all. Spent the weekend, closing softly, then checking freezer seal. If you have children or someone in your household who does not pay attention to such things, you stand to lose your frozen items. Fortunately, I just experienced a messy frost.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Pros mentioned:
    Capacity, Overall performance

    LG Top-Freezer Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG Refrigerator! Love the stainless steel and very spacious inside.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Happy with this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this fridge works great plenty of space and easy to find items

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Roomy fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, roomy and works great for the garage. Has bright led lights inside too.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    LG fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is spacious, has optimal storge,adjustable shelves and the interior is bright,

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
Page 34, Showing 661-680 of 1,971 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.