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Customer Ratings & Reviews

Your price for this item is $2,159.99

Customer reviews

Rating 4.2 out of 5 stars with 347 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the convenience of the door-in-door feature and the quiet operation of the refrigerator. The counter-depth design and spacious interior are also well-received. However, some customers have expressed concerns about the water dispenser being prone to scratches and the relatively smaller size of the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 347 reviews
  • Rated 4 out of 5 stars

    Nice LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Side small door is functional Water dispenser is practical

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knock knock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good spacing, great product and you will find it just perfect for that perfect home feeling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good and works great in retaining coolness.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the fridge is working great. It looks unique due to the small door that you open for frequent things you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my LG refrigerator not too long ago but so far it’s been really good. It works amazing and it come with a cool display case for your drinks that lights up. I would recommend this refrigerator to anybody looking to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does an excellent job. No issues at all for 2 years now. Great looking fridge and has served us well so far. Hoping to get many more years of same service for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outer door does not shut easily. Need to improve.Otherwise it is a great refrigerator .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it but it is noisy all day making ice but love the glass look on front door

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many things wrong with this fridge to include them all here but a few might be possible: 1. Although it is supposed to be quiet it is worse than the 10 year old fridge it replaced. It seems like it runs 24/7 it has not stopped since it was delivered. 2. The paint on the corners is scratched off. This looks like a manufacturing issue when the doors were made. 3. The front doors and sides arrived with dings. This was not noticed until after it was delivered. 4. The "InstaView" feature does not work, unless you hit it so hard it feels like it might break the door. 5. 'PrintProof" does not really mean what you think it means, it shows every fingerprint or mark, unless you touch it with completely dry hands - never the case in a kitchen. 6. It is impossible to level the fridge with only two corners with moving feet. There are lots of other little issues with this unit. It does appear to be keeping things cool or frozen so that is nice. This is very disappointing I have other LG appliances and they all work great so this was a bit of a let down.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Love our new LG Side-by-Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with our new refrigerator. the InstaView Door-in-door is quite handy. You don't realize how handy until you have one. Very pleased with the Best Buy Clerk that helped us decide on our new LG appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator for our space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the extra door on front (insta-view) as it really saves from opening refrigerator every time and holds more than I realized. Stainless steel wipes clean with warm water with no marking. Very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KNOCK KNOCK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! Easy to see and dig around in! Keeps food very cold! Ice maker & water work great ! Love the knock knock so u can see in feature too! Very stylish and lots of great features!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge poor measurement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is exactly what I want but the measurement that was done by my in home consultation was poor so my fridge doesn’t fit. We were under the assumption that it was my base board so that was cut and it still doesn’t fit. Horrible experience so far with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Great features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter-depth refrigerator provides a great product with ample features for the price. It beats the competition hands down. The InstaView Door feature is one of the best features of this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, sleek design and looks great in remodeled kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on date and time promised. Installers were extremely knowledgeable on how to work the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed in the water and ice design on the frig front. Other LGs have a better design .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough the LG Smart Wi-Fi refrigerator one month ago and I like the look and the performance. Delivery was fast and the installation was done by professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but I liked the other Fridge that I ordered before this one it was a little bit bigger view in door is very nice convenient to see what's in before you open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had never been a fan of side-by-side refrigerators, but this one looked interesting so we thought we'd give it a try. It's only been a couple of months, but so far we are really liking this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my Samsung unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this unit for two weeks+ but it has performed flawlessly to date. Ice maker has been great which was the primary failure of my 5 year old Samsung unit (Which I will never buy again)

    I would recommend this to a friend