Deals Worth GiftingShop now

Main Content

LG - 21.7 Cu. Ft. Side-by-Side InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel

Model: LSXC22396D
SKU: 6078501
$2,159.99
or
$90.00/mo.
suggested payments with24-Month Financing
Show me how
Finance OptionsView your offers
Special OffersOn related products
Standard Geek Squad Protection
Sold by Best Buy
Specifications
  • Color Finish
    Black stainless steel
    Product Height
    70 5/16 inches
    Product Width
    35 7/8 inches
    Height To Top Of Refrigerator (Without Hinges)
    69 11/32 inches
    Height To Top Of Door Hinge
    70 5/16 inches
    Depth Without Handle
    29 3/8 inches
  • Key Specs
    • Color Finish: Black stainless steel
    • Product Height: 70 5/16 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 35 7/8 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Height To Top Of Refrigerator (Without Hinges): 69 11/32 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
    • Height To Top Of Door Hinge: 70 5/16 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
    • Depth Without Handle: 29 3/8 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
    • Depth With Handle: 31 13/16 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
    • Total Capacity: 21.74 cubic feet
    • Refrigerator Style: Side-by-Side
    • Lighting Type: LED
    • Ice Maker: Yes
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Works With: Amazon Alexa, Google Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: LG
    • Model Number: LSXC22396D
    • Product Name: 21.7 Cu. Ft. Side-by-Side InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator
    • Color: Black Stainless Steel
    • Color Finish: Black stainless steel
  • Dimensions
    • Product Height: 70 5/16 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 35 7/8 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 31 13/16 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Height To Top Of Refrigerator (Without Hinges): 69 11/32 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
    • Height To Top Of Door Hinge: 70 5/16 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
    • Standardized Width: 36 inches (An approximated measurement (exact width may differ slightly) determined by the manufacturer in accordance with industry standards. Standardized sizes are intended to assist consumers when purchasing appliances and planning for installation.)
    • Counter Depth: true (The product case installs flush with the depth of standard kitchen counters to provide a built-in appearance.)
    • Depth Without Handle: 29 3/8 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
    • Depth With Handle: 31 13/16 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
    • Depth Without Door: 24 5/8 inches (Measurement from the back of the product to its front, not including the door.)
    • Depth With Door 90 Degrees Open: 46 5/8 inches (Measurement from the back of the product to its front, with the door open at a 90-degree angle.)
    • Product Weight: 283.7 pounds (The out of box weight of the item.)
  • Cut-Out Dimensions
    • Cut-Out Height: 71 1/3 inches (Minimum required height of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
    • Cut-Out Width: 36 3/8 inches (Minimum required width of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
    • Cut-Out Depth: 33 4/5 inches (Minimum required depth of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
  • Capacity
    • Total Capacity: 21.74 cubic feet
    • Refrigerator Capacity: 14.34 cubic feet (Total amount of space within the refrigerator compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
    • Freezer Capacity: 7.4 cubic feet (Total amount of space within the freezer compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
  • Features
    • Configuration: Freestanding (The size, arrangement, and physical configuration of the product.)
    • Panel Ready: false (Product is ready to be fit with a customized front panel that integrates with existing cabinetry and décor.)
    • Refrigerator Style: Side-by-Side
    • Fingerprint Resistant: true
    • Convertible Temperature Zone: false (Refrigerators with this feature include a separate compartment with independent temperature controls from the main product. These compartments offer a flexible space that allows you to change the temperature based on your additional storage needs. Whether it’s a place to chill beverages for an evening with friends, keep snacks cool, or even provide extra freezer space.)
    • Door-Open Alarm: true
    • Sabbath Mode: false (This mode complies with the rules of Halakha and allows Shabbat-observant people to use the appliance on the Shabbat and other Jewish holidays.)
    • Temperature Control Type: Electronic
    • Defrost Type: Automatic (Ice build-up can reduce the appliance’s cooling capacity, making it work harder and consume more energy. Defrosting is necessary to maintain its efficiency and each type has its own advantages depending on user needs and preferences. Manual defrost appliances require unplugging to melt ice naturally, but offer more space, lower energy consumption, and lower cost without the internal heating element. Frost-free appliances regulate temperature to prevent ice build-up automatically. Automatic defrost systems use a timer to circulate heat and prevent ice accumulation, while adaptive defrost systems use sensors to determine the optimal times for heat circulation.)
    • Hinge Setting: Fixed left, Fixed right
    • Lighting Type: LED
    • Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
  • Ice & Water
    • Ice Maker: Yes
    • Secondary Ice Maker: No (This feature, often located within a pull-out freezer drawer, produces and stores ice in addition to the primary ice maker.)
    • Ice Maker Location(s): Freezer
    • Daily Ice Production: 4.1 pounds (Maximum quantity of ice that can be produced within 24 hours.)
    • Ice and Water Dispenser: Ice and water
    • Ice and Water Dispenser Location: External
    • Dispensed Water Type: Cold Water
    • Dispenser Features: Dispenser control lock-out, Dispenser light, Filtration replacement light, Tall
  • Storage
    • Number of External Doors/Drawers: 2
    • Number of Refrigerator Shelves: 4
    • Refrigerator Shelf Style: Adjustable, Fixed, Folding, Removable, Spill proof
    • Quick Access Door: true (A door-within-door that provides convenient access to your favorite food and drink items without opening the main door.)
    • Dairy Center: true (Designated storage with closure for dairy items such as butter, yogurt, and cream cheese, helps keep these items accessible and may reduce the risk of cross-contamination.)
    • Gallon Door Storage: true (Designated storage space for gallon-sized containers, such as milk, juice, and water.)
    • Humidity-Controlled Crisper: true
    • Deli Meat Drawer: false (Designated storage for deli and other meats helps keep these items accessible and may reduce the risk of cross-contamination.)
    • Refrigerator Shelf Material: Tempered Glass
  • Freezer Info
    • Freezer Compartment: true
    • Freezer Location: Left
    • Freezer Door Type: Swing Door
    • Freezer Shelf Material: Glass
    • Freezer Interior Light: true
    • Quick Freeze: false (Feature that allows you to quickly reduce the temperature when needed, perfect for chilling drinks or freezing large quantities of fresh food. Fast freezing may help maintain food quality.)
  • Filter Info
    • Water Filtration: true
    • Water Filter Model Number: LT1000P (The water filter model(s) recommended for use with the product.)
    • Air Filter: true (A filter that works to remove odors and contaminants from the air within the appliance.)
    • Air Filter Model Number: LT120F (The air filter model(s) recommended for use with the product.)
  • Electrical Specification
    • Amperage: 20 amperes (Strength of electrical current.)
    • Voltage: 120 volts (Amount of power needed to support an electrical current.)
    • Estimated Annual Electricity Use: 638 kilowatt hours (Predicted amount of electricity needed to operate the product under average conditions for one year.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • ADA Compliant: false (Meets standards set by the Disabilities Act (ADA) Standards for Accessible Design)
    • Consortium for Energy Efficiency (CEE) Rating: CEE Not Qualified
  • Warranty
    • Warranty - Parts: 1 Year General, 5 Years on the Sealed System, 5 Years on the Compressor, 6-10 Years on Linear Compressor
    • Warranty - Labor: 1 Year General, 5 Years on the Sealed System, 5 Years on the Compressor
  • Compatibility
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Works With: Amazon Alexa, Google Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Other
    • UPC: 048231794084

Bringing innovation and distinctive design together, LG's new refrigerator with InstaView Door-in-Door will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, allowing you to see inside without ever opening the door, reducing cold air loss to help keep food fresher longer. With a generous 26cu. ft. capacity , this side-by-side refrigerator maximizes food storage space to accommodate all of your family's food. It's designed with convenient slide-out and folding shelving, tilting and adjustable door bins, and multiple crisper drawers— to help facilitate organization, so you can find just what you need in a snap. Paired with the stylish, fingerprint and smudge resistant Black Stainless Steel finish, your kitchen will be the perfect place for entertaining and showcasing your impeccable style.

  • Large Capacity, 22 cu ft.: Great size in a feature-packed refrigerator.
  • InstaView Door-in-Door: InstaView Door-in-Door refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.
  • LG Black Stainless Steel Series: LG Black Stainless Steel Series elevates your kitchen with a satin-smooth, warm and sophisticated finish unlike any other.
  • PrintProof and Smudge Resistant, Easy-to-Clean Finish: Distinctively beautiful, with an easy-care finish to ensure it stays that way.
  • LG ThinQ App Compatible: From making extra ice for tonight’s dinner party to getting smartphone notifications when the door is left open, use the LG ThinQ app to control key features and get important notifications from anywhere.
  • ColdSaver Panel: Door-in-Door with ColdSaver Panel reduces cold air loss to extend the freshness of food.
  • Slim SpacePlus Ice System: The LG Slim SpacePlus Ice System provides the most shelf space.
  • Tall Ice and Water Dispenser: Finally, an ice & water dispenser that can accommodate just about any container.
  • Smart Cooling System: Smart Cooling system is designed to monitor and maintain conditions to help keep food fresh.
  • Premium LED Lighting: LED panels located on the rear of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.
  • Humidity Control Crispers: Humidity-controlled crispers are a great place to keep fruits, vegetables, and more.
  • Sophisticated Style and Design: Details matter more than ever when creating a distinctive kitchen.
  • ENERGY STAR Qualified: Save money and energy with this ENERGY STAR qualified LG refrigerator that exceeds energy standards.
  • SmartDiagnosis: Troubleshoot quickly and efficiently with SmartDiagnosis.
  • Multi-Air Flow System: Multi-Air Flow Freshness System designed to monitor and maintain conditions to help keep food fresh.
  • Large Capacity, 22 cu ft.: Great size in a feature-packed refrigerator.
  • InstaView Door-in-Door: InstaView Door-in-Door refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.
  • LG Black Stainless Steel Series: LG Black Stainless Steel Series elevates your kitchen with a satin-smooth, warm and sophisticated finish unlike any other.
  • PrintProof and Smudge Resistant, Easy-to-Clean Finish: Distinctively beautiful, with an easy-care finish to ensure it stays that way.
  • LG ThinQ App Compatible: From making extra ice for tonight’s dinner party to getting smartphone notifications when the door is left open, use the LG ThinQ app to control key features and get important notifications from anywhere.
  • ColdSaver Panel: Door-in-Door with ColdSaver Panel reduces cold air loss to extend the freshness of food.
  • Slim SpacePlus Ice System: The LG Slim SpacePlus Ice System provides the most shelf space.
  • Tall Ice and Water Dispenser: Finally, an ice & water dispenser that can accommodate just about any container.
  • Smart Cooling System: Smart Cooling system is designed to monitor and maintain conditions to help keep food fresh.
  • Premium LED Lighting: LED panels located on the rear of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.
  • Humidity Control Crispers: Humidity-controlled crispers are a great place to keep fruits, vegetables, and more.
  • Sophisticated Style and Design: Details matter more than ever when creating a distinctive kitchen.
  • ENERGY STAR Qualified: Save money and energy with this ENERGY STAR qualified LG refrigerator that exceeds energy standards.
  • SmartDiagnosis: Troubleshoot quickly and efficiently with SmartDiagnosis.
  • Multi-Air Flow System: Multi-Air Flow Freshness System designed to monitor and maintain conditions to help keep food fresh.
Whats Included
  • LG 21.7 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
  • Water filter
  • Air filter
  • LG 21.7 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
  • Water filter
  • Air filter
Documents
  • Energy_Guide_PDF
  • Energy_Guide_PDF

Q: Has LG fixed their compressor problem?

A: NO!! I purchased a French door refrigerator in November 2020 deliver and in stalled January 2021 and it stopped cooling 2 weeks later repair man said it was the compressor. My refrigerator was manufactured in July 2020. Still waiting on repairs.

Q: Can the sensitivity of the instaview function be changed?

A: you can disable the sensor all together by removing the small plastic cover on top of the door and unplugging the sensor connector. The plastic cover has the letters "NEXT 1DID" written on it, you will need to remove 1 screw and pop the cover off. Then there are 3 connectors behind it, unplug the one with 5 wires connected to it. You will know if you unplug the right one if you knock on the fridge and the light does not come on anymore. Everything else will still work fine except the sound sensor will no longer turn the fridge light on.

Q: WHO SERVICES YOUR WARRANTY AND IS A GEEK SQUAD WARRANTY NECESSARY

A: I bought LG refrigerator 2015. Since then, I had to replace its 'ice maker', 'compressor' and 'motherboard'. Last time when its motherboard was replaced, it stopped running within 2 hours after the replacement. LG technician mad a FAKE REPORT saying that it stopped running due to an electrical issue with our outlet. What a ridiculous made-up story!! Now, LG Service is telling me that I need to pay for the repair after they FAILED to repair in a timely manner with its 30-day warranty! After dealing with LG Customer Service and a lousy technician with bad attitudes, I'll never buy LG product in my life!!

Q: Dose the warranty on your product start from the date of purchase?

A: The warranty on this refrigerator and all our products does start from date of original purchase. This ENERGY STAR® QualifiedLG 21.7 Cu. Ft. Side-by-Side InstaView™ Door-in-Door® Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel, Model # LSXC22396D has a Limited Manufacturer's Warranty of 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only) and these are all from date of original purchase...^IFV

Q: Is the stainless steel model fingerprint resistant?

A: The LSXC22396S is not fingerprint or smudge resistant. It can be easily cleaned with a stainless steel cleaner. ^CP

Sponsored

Compare similar products

LG - 21.7 Cu. Ft. Side-by-Side InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel
LG - 21.7 Cu. Ft. Side-by-Side InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel

Bringing innovation and distinctive design together, LG's new refrigerator with InstaView Door-in-Door will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, allowing you to see inside without ever opening the door, reducing cold air loss to help keep food fresher longer. With a generous 26cu. ft. capacity , this side-by-side refrigerator maximizes food storage space to accommodate all of your family's food. It's designed with convenient slide-out and folding shelving, tilting and adjustable door bins, and multiple crisper drawers— to help facilitate organization, so you can find just what you need in a snap. Paired with the stylish, fingerprint and smudge resistant Black Stainless Steel finish, your kitchen will be the perfect place for entertaining and showcasing your impeccable style.

LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

Express your stylish side or let your organized side have it all—either way, capture your best side in LG's side-by-side InstaView refrigerator with Craft Ice. The modern exterior includes flat doors, discreet pocket handles and a seamless, edge-to-edge InstaView glass panel. Just knock twice, take a look and see the possibilities. An organizer’s dream, you can stock up for the week and store it all in easy sight and with easy access to all 27 cu. ft. of space. Then, take your entertaining to the next level with LG's exclusive slow-melting Craft Ice for better-tasting drinks from cocktails to smoothies.

LG - 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel

Capture your best side with LG's side-by-side Door-in-Door refrigerator. An organizer’s dream, the Door-in-Door panel offers fast access to faves or everyday necessities. Stock up for the week and store it all in easy sight and with easy access to all 27.12 cu. ft. of space. For your stylish side, the modern exterior includes flat panels and discreet pocket handles.

LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel
4.5(25)

This large capacity fridge fits all of your favorites and more while still fitting in seamlessly with your kitchen style. LG offers the capacity you typically get in a standard-depth refrigerator packaged in a sleek, counter-depth design so you don’t need to compromise a thing. The convenient internal dispenser offers easy access to filtered water while providing sleek, minimalist doors with no visible dispenser.

Pros for LG - 21.7 Cu. Ft. Side-by-Side InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel
Design, Space, Door-in-door, Quiet, Counter depthOverall Performance, Design, Size, Craft Ice, Storage SpaceOverall Performance, Space, Size, Door Design, CapacityDesign, Size, Overall Performance, Space, Ice Maker
Cons for LG - 21.7 Cu. Ft. Side-by-Side InstaView Door-in-Door Counter-Depth Smart Wi-Fi Refrigerator - Black Stainless Steel
Water dispenser, Defective, Freezer, Size, Small shelvesTemperature ControlIce Maker Performance, Water TasteThere were no cons for this product

Specs

Reviews

Customers are saying

Customers consistently note the convenience of the door-in-door feature and the quiet operation of the refrigerator. The counter-depth design and spacious interior are also well-received. However, some customers have expressed concerns about the water dispenser being prone to scratches and the relatively smaller size of the freezer.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Love it! Gorgeous and convenient

    Delivered as promised, but delivery guy actually asked us if we wanted him to remove the thin plastic film on the outside and parts of the inside, saying some customers leave it on for 6 months so the fridge still looks new (insert smirk here). After he removed it, the fridge looked stylish and really popped in our kitchen. It fit flush with our cabinets, too. We also love the door-in-door, which holds a lot, like 14 water bottles on the lower shelves. Definitely a good buy.

    This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel

    Posted by RozFromOz

  • Rated 4 out of 5 stars

    Fancy Refrigerator

    It’s pretty good and self explanatory how to use when you’re a beginner. I would’ve given it a 5 star rating except for the fact that one time the ice machine stopped working because one of the ice got stuck on the machine by itself. You had to physically remove the ice so the machine would restart. It took 24 hrs to get some ice again.

    This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel

    Posted by Butcher

  • Rated 3 out of 5 stars

    Nice Fridge - Terrible Packaging

    So far we like the fridge but there is not much space in the shelves for taller items. The shelves only have small adjustments so you cannot get many tall items in the fridge and the door Has NO ADJUSTMENTS so forgot that thought!! When looking at them in the store you don’t realize this - so BUYER BEWARE! Also - when it was delivered, they build the plastic wrap into the seams of the fridge so trying to get all the wrap off is a TEDIOUS process and even the delivery guys gave up and left - so I have a fridge with plastic FRINGE that only comes off with tweezers!! (Trying to not scratch the stainless is a chore while using tweezers) It is a royal pain in the butt and I cannot believe they would make a product that require HOURS to get it presentable! It has been a month and we slowly pick at the plastic - but I really just want them to take it back and get a better one!! Ugh!!!

    This review is from LG - 21.7 Cu. Ft. Door-in-Door Side-by-Side Counter-Depth Smart Refrigerator with Smart Cooling+ - Stainless Steel

    Posted by BestBuyNewbie

No content
No content
Sponsored

Similar products from outside of Best Buy

sponsored

Finance Options

My Best Buy® Credit Card
Choose a benefit:
$90.00/mo.suggested payments with 24-Month Financing
Or
10% back in rewardson your first day of purchases when approved for the My Best Buy® Credit Card.
Lease to own
Apply today with no credit needed and enjoy flexible payment options.

Special Offers

Included with Purchase
2 free items with purchase